SAP Ariba Procurement vs. SAP S/4HANA Cloud

SAP Ariba is well suited for complicated procurement processes requiring lot of inter department interfacinng and comments and reviews at every stage. It is possible to maintain complete history of the procurement cycle and records inputs from all stakeholders- internal and external. It automatically creates a to do function on the system of the person at whose desk any issue remains unresolved.

Billing to customers based on production data and then business rules per contract definition. All the processes of procuring to payment to vendors. Ariba Network, as well, should accelerate customer/vendor registration. In addition, ability to manage multiple projects at the same time. Able to cost such vía real or estimations.

Incentivized

• Customer Service. We have an incredible team that look after us.
• Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
• Standards. Providing a uniform set of rules enables us to onboard and engage quickly.

• Leave management application, we build using SAP to achive the leave automation process.
• For employee Onboarding and Offboarding application, we tried to use all the privileges of SAP S/4HANA Cloud to achieve this.
• Insurance Automation process, to settle all the insurance claims.
• Health care system for past patient information.

Incentivized

• Integration with other tools is not very good. The APIs provided are not scheduled within the Ariba process and must use a middleware to send information back and forth between tools
• Customer support for configuration questions. The response time can be weeks or months waiting time and the response back is often unhelpful.
• Flexibility with company entities. With a large company with so many entities it is hard to structure and customize your suppliers into many entities. You often have to duplicate.

Incentivized

• It gives the option to process the data in many ways, but sometime results don't match with each other
• Not very complicated but you need little expertise to use most of the SAP S/4HANA Cloud
• They should make their price a little pocket friendly

Incentivized

Established product and we are now using it as a mean for our procurement transformation

Currently we have to discover all possibilities we have with SAP S/4HANA Cloud. So at the moment the is no need to renew our use of SAP S/4HANA Cloud.

Incentivized

As an end user I tend to prefer modern interfaces. It may be good for the backend users in accounting, but for me it is obvious that all the email notifications and built in interface is lacking on the overall state of UI/UX in the industry. It is not the worst of course if compared to those of the biggest competitors though (company starting with "O").

Incentivized

The best reason is all modules are integrated between each others, the reporting is much easier. We can use this from any location. In pandemic we used it which can help us both financially as well as professionally. As a career SAP S/4HANA Cloud is the best option to all of us.

Incentivized

Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.

SAP S/4HANA Cloud support is again from various channels. Primarily provided by the implementation and support partner and then further extended by SAP's own support layer for critical or complex issues. Also during implementation, SAP S/4HANA Cloud has well defined max attention service also to help the organizations a risk-free implementation go-live.

Incentivized

Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.

Incentivized

I have and still use Coupa. Coupa is much less robust in comparison to Ariba. SAP Ariba Procurement has the ability to see what transactions have been sent, the ability to resend cXML Purchase Orders, see a history of what has happened with transactions, much more robust reporting capabilities, etc. SAP Ariba Procurement is 5-10 times better than Coupa in my opinion.

Incentivized

Oracle Cloud ERP and SAP S/4HANA Cloud are in the same price and market range. Oracle Cloud ERP has a good vertical infrastructure with JAVA, MySql, and all the expertise of Sun Microsystems that they acquired years ago. However, I think the SAP S/4HANA Cloud database design running on memory gives SAP a technological advantage.

Incentivized

• Improving Broadspectrum's PIFOT for suppliers who have migrated to invoicing through Ariba.
• Provided a simple end-user interface to support PO creation, which has improved internal business process. This has led to good quality PO's being created upfront, which has reduced unnecessary re-work to ensure invoices are paid on time, and improved the businesses capability to report on real time commitment.

• Positive impact would be overall customer satisfaction with close process.
• A positive impact would be the ease of using the application with the new FIORI advancement.
• The negative impact would be for the developers and configurators to be provided with more documentation of the product.

Incentivized