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Top Rated
261 Ratings

SAP Ariba Procurement

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Top Rated
261 Ratings
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Score 7.7 out of 100
3 Ratings
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Score 9 out of 100

Attribute Ratings

  • SAP Supplier Relationship Manager is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.1

SAP Ariba Procurement

71%
90 Ratings
9.0

SAP Supplier Relationship Manager

90%
1 Rating

Likelihood to Renew

8.2

SAP Ariba Procurement

82%
3 Ratings

SAP Supplier Relationship Manager

N/A
0 Ratings

Usability

8.4

SAP Ariba Procurement

84%
47 Ratings

SAP Supplier Relationship Manager

N/A
0 Ratings

Support Rating

8.2

SAP Ariba Procurement

82%
24 Ratings

SAP Supplier Relationship Manager

N/A
0 Ratings

Implementation Rating

7.3

SAP Ariba Procurement

73%
1 Rating

SAP Supplier Relationship Manager

N/A
0 Ratings

Likelihood to Recommend

SAP

It is well suited for bigger companies that have many sources for invoices. It is good to automate repetitive tasks/purchases and ensure proper business workflow. It is not very welcoming for the younger generation as they expect much modern interfaces and layouts. It may be not very straightforward for the first time users, which can be avoided by proper training. But wouldn't it be best if the system was intuitive and easier to learn?
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SAP

SAP Supplier Relationship Manager is well suited wherever SAP ERP (like ECC , S/4HANA) is in use. It might not work well when ERP is not from SAP (mostly ERP for small customers like NETSUITE, APPTIO, CORTEX etc.). for smaller customers procurement software like Coupa would better fit compared to SAP Supplier Relationship Manager. For large customers (like fortune 500 companies) SAP-SRM would fit very well.
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Pros

SAP

  • Customer Service. We have an incredible team that look after us.
  • Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
  • Standards. Providing a uniform set of rules enables us to onboard and engage quickly.
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SAP

  • Bid Invitation
  • contract management
  • Live Auction
  • Invoicing
  • Shopping Cart
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Cons

SAP

  • Integration with other tools is not very good. The APIs provided are not scheduled within the Ariba process and must use a middleware to send information back and forth between tools
  • Customer support for configuration questions. The response time can be weeks or months waiting time and the response back is often unhelpful.
  • Flexibility with company entities. With a large company with so many entities it is hard to structure and customize your suppliers into many entities. You often have to duplicate.
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SAP

  • Integration with ERP other than SAP
  • Analytics
  • Languages support
  • Automation
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Pricing Details

SAP Ariba Procurement

Starting Price

Editions & Modules

SAP Ariba Procurement editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    SAP Supplier Relationship Manager

    Starting Price

    Editions & Modules

    SAP Supplier Relationship Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      SAP

      Established product and we are now using it as a mean for our procurement transformation
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      SAP

      No answers on this topic

      Usability

      SAP

      1. We found that SAP Ariba Procurement User Interface is intuitive in nature. For administrators and superuser, the managed area gives access to more contextual information.
      2. End users also have an option to use Guided Buying whose user experience is like end-user applications.
      3. The product also has a rich set of notifications for workflows.
      4. Mobile App further improves the usability of the overall platform from supplier and buyer perspectives.
      5. For handling strategic documents such as contracts, electronic signatures can be done with one click sing DocuSign or Adobe eSign from Ariba screens.
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      SAP

      No answers on this topic

      Support Rating

      SAP

      Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
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      SAP

      No answers on this topic

      Alternatives Considered

      SAP

      I have and still use Coupa. Coupa is much less robust in comparison to Ariba. SAP Ariba Procurement has the ability to see what transactions have been sent, the ability to resend cXML Purchase Orders, see a history of what has happened with transactions, much more robust reporting capabilities, etc. SAP Ariba Procurement is 5-10 times better than Coupa in my opinion.
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      SAP

      Coupa is better suited for smaller organizations and can integrate well with non-SAP ERPs. It has more languages supported and good mobile interface. Coupa has good Analytics and ca integrate well with ERPs like netsuite, octa, salesforce, cortex etc. It can also well integrate with other software like Docusign and support multiple languages with easier custom development.
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      Return on Investment

      SAP

      • Improving Broadspectrum's PIFOT for suppliers who have migrated to invoicing through Ariba.
      • Provided a simple end-user interface to support PO creation, which has improved internal business process. This has led to good quality PO's being created upfront, which has reduced unnecessary re-work to ensure invoices are paid on time, and improved the businesses capability to report on real time commitment.
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      SAP

      • efficiency in procurement function resulting lower TCO
      • Better relationship with suppliers
      • compliance management
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      Add comparison