What users are saying about
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Top Rated
180 Ratings

SAP Ariba Procurement

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Top Rated
180 Ratings
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Score 8 out of 100
10 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

SAP Ariba Procurement

Although SAP Ariba supplier platform has its faults, the overall process and management of the documents and notifications on the platform make it an absolute essential tool to a supplier. Added to that the Discovery option where suppliers have the ability to build their revenue by responding to RFPs that are published matching their organisations capabilities seems like a winner. Tapping into a vast network can only bring good things to any supplier.
Gary George | TrustRadius Reviewer

Zip Intake-to-Procure

Zip can be used for routing all vendor-level approvals for new vendors and all renewals across our organization. It can also be helpful for managing all purchases from existing vendors. For non-spend related approvals, it’s not as well suited. Zip was definitely designed for procurement workflows.They also have a vendor management portal that links up directly to something like NetSuite for management and visibility.
Anonymous | TrustRadius Reviewer

Pros

SAP Ariba Procurement

  • Customer Service. We have an incredible team that look after us.
  • Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
  • Standards. Providing a uniform set of rules enables us to onboard and engage quickly.
Anonymous | TrustRadius Reviewer

Zip Intake-to-Procure

  • Clear visibility into the PR workflow for all requesters and approvers
  • Ability to modify/tweak workflows based on particular requests or as our organization evolves without needing technical support from Zip Intake-to-Procure
  • Easy integrations into other tools already used by the organization including NetSuite, Slack, Asana and DocuSign
  • Vendor level records for tracking privacy and security data as well as vendor contacts
Anonymous | TrustRadius Reviewer

Cons

SAP Ariba Procurement

  • Ariba Connect Support - with the exception of the few, the general responses from a Support Request has the engineer repeat the issue at hand with the first response, request for additional examples on the second, then attempt to close the ticket with the third, citing that the system behaviour is OOTB or 'as designed'. No real investigation is undertaken until there has been multiple responses, or the SR has been escalated to an specialist engineer.
  • Ariba should have better functionality for a supplier to route PO's to specific branches (different email addresses) within their organisation without the need for a full integration or through the use of email routing rules.
  • Provide a more thorough process when a supplier upgrades from a Standard to Enterprise account. Currently suppliers are misled into upgrading to an enterprise account without any formal confirmation from Ariba to ensure that the supplier understands why, or even that they upgrading. This, coupled with the only option to pay outstanding invoices to downgrade, discredits Ariba and the Buyers reputation in the marketplace, and introduces significant P2P implications if re-enabling the supplier through a new account is undertaken as a work round.
Anonymous | TrustRadius Reviewer

Zip Intake-to-Procure

  • Zip [Intake-to-Procure] could use better commenting capabilities, more flexibility in its dashboard, and could integrate more broadly into our GRC systems.
Anonymous | TrustRadius Reviewer

Usability

SAP Ariba Procurement

SAP Ariba Procurement 8.7
Based on 16 answers
  1. We found that SAP Ariba Procurement User Interface is intuitive in nature. For administrators and superuser, the managed area gives access to more contextual information.
  2. End users also have an option to use Guided Buying whose user experience is like end-user applications.
  3. The product also has a rich set of notifications for workflows.
  4. Mobile App further improves the usability of the overall platform from supplier and buyer perspectives.
  5. For handling strategic documents such as contracts, electronic signatures can be done with one click sing DocuSign or Adobe eSign from Ariba screens.
Anonymous | TrustRadius Reviewer

Zip Intake-to-Procure

No score
No answers yet
No answers on this topic

Support Rating

SAP Ariba Procurement

SAP Ariba Procurement 8.0
Based on 23 answers
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
Anonymous | TrustRadius Reviewer

Zip Intake-to-Procure

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Ariba Procurement

I will recommend ARIBA however some good points related with ContractWorks (which I do not have such a big experience with)
  • it has powerful automation features that reduce the administrative load of users.
  • its entire storage system is searchable so users can find the data they need with ease.
  • administrators can set unique access permissions for each user.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Zip Intake-to-Procure

Truth be told, we haven’t seen any other similar products. The alternative was manually tracking in Google Sheets, ticketing systems, and in NetSuite. Coupa was probably the closest in terms of what we were looking for but they were not willing to fit it to our needs like Zip was able to.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Ariba Procurement

  • SAP Ariba has allowed that our Procurement Service Center performs much better with a reasonable headcount having 1 system able to support all our Policy requirements and it is easy to use.
  • We are able to have 1 system covering 80% of our Global Indirect Spend - 1 system for global approvers for all countries, 1 way of working - consolidated.
  • It provides ability to identify opportunities for value added initiatives that save time and money for the company.
Anonymous | TrustRadius Reviewer

Zip Intake-to-Procure

  • Visibility in to the overall procurement process
  • Business speed for approvals and information sharing with adjacent stakeholders and their preferred systems
  • Business speed and happy requesters
Carey Beth Kirkland | TrustRadius Reviewer

Screenshots

SAP Ariba Procurement

Pricing Details

SAP Ariba Procurement

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Zip Intake-to-Procure

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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