Constant Contact Lead Gen & CRM vs. SAP Business ByDesign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Constant Contact Lead Gen & CRM
Score 8.4 out of 10
Small Businesses (1-50 employees)
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses attract the right leads, nurture them with personalized content, and grow with better conversion. Attract - Acquires hot leads faster with email & social marketing, plus retargeting…
$449
per month
SAP Business ByDesign
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.N/A
Pricing
Constant Contact Lead Gen & CRMSAP Business ByDesign
Editions & Modules
Lead Gen & CRM
Starting at $449
per month
No answers on this topic
Offerings
Pricing Offerings
Constant Contact Lead Gen & CRMSAP Business ByDesign
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredOptional
Additional DetailsAbove pricing based on 5000 contacts.SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.
More Pricing Information
Community Pulse
Constant Contact Lead Gen & CRMSAP Business ByDesign
Top Pros
Top Cons
Features
Constant Contact Lead Gen & CRMSAP Business ByDesign
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Constant Contact Lead Gen & CRM
7.5
508 Ratings
4% below category average
SAP Business ByDesign
-
Ratings
WYSIWYG email editor7.8468 Ratings00 Ratings
Dynamic content7.4452 Ratings00 Ratings
Ability to test dynamic content6.6433 Ratings00 Ratings
Landing pages6.3440 Ratings00 Ratings
A/B testing7.5395 Ratings00 Ratings
Mobile optimization4.1426 Ratings00 Ratings
Email deliverability reporting9.0496 Ratings00 Ratings
List management9.3498 Ratings00 Ratings
Triggered drip sequences9.3473 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Constant Contact Lead Gen & CRM
8.8
497 Ratings
13% above category average
SAP Business ByDesign
-
Ratings
Lead nurturing automation9.5484 Ratings00 Ratings
Lead scoring and grading8.6490 Ratings00 Ratings
Data quality management8.4466 Ratings00 Ratings
Automated sales alerts and tasks8.9462 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Constant Contact Lead Gen & CRM
8.1
400 Ratings
6% above category average
SAP Business ByDesign
-
Ratings
Calendaring8.0338 Ratings00 Ratings
Event/webinar marketing8.2318 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Constant Contact Lead Gen & CRM
7.3
377 Ratings
3% below category average
SAP Business ByDesign
-
Ratings
Social sharing and campaigns7.2316 Ratings00 Ratings
Social profile integration7.5362 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Constant Contact Lead Gen & CRM
8.5
494 Ratings
13% above category average
SAP Business ByDesign
9.2
5 Ratings
28% above category average
Dashboards8.4486 Ratings8.85 Ratings
Standard reports8.5486 Ratings9.25 Ratings
Custom reports8.8447 Ratings9.65 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Constant Contact Lead Gen & CRM
7.8
466 Ratings
3% above category average
SAP Business ByDesign
-
Ratings
API7.9364 Ratings00 Ratings
Role-based workflow & approvals7.9403 Ratings00 Ratings
Customizability8.5439 Ratings00 Ratings
Integration with Salesforce.com8.1217 Ratings00 Ratings
Integration with Microsoft Dynamics CRM7.298 Ratings00 Ratings
Integration with SugarCRM7.391 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
8.4
2 Ratings
15% above category average
Benefit plan administration00 Ratings4.51 Ratings
Direct deposit files00 Ratings9.11 Ratings
Customization
Comparison of Customization features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
9.2
5 Ratings
24% above category average
API for custom integration00 Ratings9.24 Ratings
Plug-ins00 Ratings9.25 Ratings
Security
Comparison of Security features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
9.3
5 Ratings
13% above category average
Single sign-on capability00 Ratings9.04 Ratings
Role-based user permissions00 Ratings9.65 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
8.7
5 Ratings
13% above category average
Accounts payable00 Ratings9.24 Ratings
Accounts receivable00 Ratings9.24 Ratings
Global Financial Support00 Ratings9.22 Ratings
Primary and Secondary Ledgers00 Ratings9.22 Ratings
Journals and Reconciliations00 Ratings8.82 Ratings
Configurable Accounting00 Ratings9.22 Ratings
Standardized Processes00 Ratings8.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
9.1
4 Ratings
15% above category average
Inventory tracking00 Ratings9.24 Ratings
Automatic reordering00 Ratings10.03 Ratings
Location management00 Ratings8.03 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
8.5
4 Ratings
9% above category average
Pricing00 Ratings9.24 Ratings
Order entry00 Ratings9.24 Ratings
Credit card processing00 Ratings4.51 Ratings
Cost of goods sold00 Ratings9.24 Ratings
Order Orchestration00 Ratings9.22 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
9.2
3 Ratings
22% above category average
Billing Management00 Ratings8.83 Ratings
Cash and Asset Management00 Ratings9.22 Ratings
Travel & Expense Management00 Ratings10.02 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings10.01 Ratings
Period Close00 Ratings9.22 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
9.2
2 Ratings
19% above category average
Budgeting and Forecasting00 Ratings10.01 Ratings
Project Costing00 Ratings9.22 Ratings
Cost Capture00 Ratings9.22 Ratings
Capital Project Management00 Ratings9.22 Ratings
Customer Contract Compliance00 Ratings8.01 Ratings
Project Revenue Recognition00 Ratings9.22 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
8.3
3 Ratings
19% above category average
Project Planning and Scheduling00 Ratings9.23 Ratings
Task Insight for Project Managers00 Ratings8.02 Ratings
Project Mobile Functionality00 Ratings8.02 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
10.0
1 Ratings
28% above category average
Award Lifecycle Management00 Ratings10.01 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
8.0
1 Ratings
14% above category average
Bids Analyzed and Compared00 Ratings8.01 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
Supplier Management00 Ratings8.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
9.2
3 Ratings
29% above category average
Warehouse Workforce Management00 Ratings9.22 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
9.0
3 Ratings
18% above category average
Production Process Design00 Ratings9.23 Ratings
Production Management00 Ratings9.23 Ratings
Configuration Management00 Ratings8.02 Ratings
Work Execution00 Ratings8.02 Ratings
Manufacturing Costs00 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Constant Contact Lead Gen & CRM
-
Ratings
SAP Business ByDesign
8.6
3 Ratings
17% above category average
Forecasting00 Ratings9.23 Ratings
Inventory Planning00 Ratings9.23 Ratings
Performance Monitoring00 Ratings8.02 Ratings
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User Ratings
Constant Contact Lead Gen & CRMSAP Business ByDesign
Likelihood to Recommend
9.0
(522 ratings)
9.6
(7 ratings)
Likelihood to Renew
8.1
(32 ratings)
9.0
(3 ratings)
Usability
6.7
(70 ratings)
8.0
(1 ratings)
Availability
7.8
(2 ratings)
-
(0 ratings)
Performance
3.2
(2 ratings)
-
(0 ratings)
Support Rating
8.1
(71 ratings)
9.0
(1 ratings)
Online Training
4.5
(2 ratings)
-
(0 ratings)
Implementation Rating
6.5
(10 ratings)
8.0
(1 ratings)
Configurability
4.5
(1 ratings)
-
(0 ratings)
Ease of integration
4.5
(2 ratings)
-
(0 ratings)
Product Scalability
2.9
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Constant Contact Lead Gen & CRMSAP Business ByDesign
Likelihood to Recommend
Constant Contact
SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
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SAP
Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review
Pros
Constant Contact
  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
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SAP
  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
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Cons
Constant Contact
  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
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SAP
  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
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Likelihood to Renew
Constant Contact
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
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SAP
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
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Usability
Constant Contact
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
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SAP
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
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Support Rating
Constant Contact
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
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SAP
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
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Implementation Rating
Constant Contact
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
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SAP
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
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Alternatives Considered
Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
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SAP
ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
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Return on Investment
Constant Contact
  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
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SAP
  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
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ScreenShots

SAP Business ByDesign Screenshots

Screenshot of With the embedded analytics of SAP Business ByDesign this is easily possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleScreenshot of Screenshot of SAP Business ByDesign comes with many reports pre-delivered by SAP. Customers can easily create additional reports or KPIsScreenshot of For each business document in ByDesign you can open the document flow, which shows you in a graphical the predecessor and successor business docuemnts as well as any associated accounting documents. This shows at what point you are in the entire business process.Screenshot of SAP Business ByDesign includes a Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of The Financial Closing business scenario helps you to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.