<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
657 Ratings
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

SharpSpring from Constant Contact

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
657 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

  • SAP Business ByDesign ranks higher in 1 feature set: Reporting & Analytics

Payroll Management

8.4

SAP Business ByDesign

84%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Benefit plan administration

4.5
45%
1 Rating
N/A
0 Ratings

Direct deposit files

9.1
91%
1 Rating
N/A
0 Ratings

Salary revision and increment management

10.0
100%
2 Ratings
N/A
0 Ratings

Reimbursement management

10.0
100%
2 Ratings
N/A
0 Ratings

Customization

9.2

SAP Business ByDesign

92%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 2/2 features

API for custom integration

9.2
92%
4 Ratings
N/A
0 Ratings

Plug-ins

9.2
92%
5 Ratings
N/A
0 Ratings

Security

9.3

SAP Business ByDesign

93%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 2/2 features

Single sign-on capability

9.0
90%
4 Ratings
N/A
0 Ratings

Role-based user permissions

9.6
96%
5 Ratings
N/A
0 Ratings

Reporting & Analytics

9.2

SAP Business ByDesign

92%
8.6

SharpSpring from Constant Contact

86%
SAP Business ByDesign ranks higher in 3/3 features

Dashboards

8.8
88%
5 Ratings
8.3
83%
484 Ratings

Standard reports

9.2
92%
5 Ratings
8.8
88%
484 Ratings

Custom reports

9.6
96%
5 Ratings
8.7
87%
445 Ratings

General Ledger and Configurable Accounting

8.7

SAP Business ByDesign

87%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 11/11 features

Accounts payable

9.2
92%
4 Ratings
N/A
0 Ratings

Accounts receivable

9.2
92%
4 Ratings
N/A
0 Ratings

Global Financial Support

9.2
92%
2 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

9.2
92%
2 Ratings
N/A
0 Ratings

Intercompany Accounting

8.8
88%
3 Ratings
N/A
0 Ratings

Localizations

8.4
84%
3 Ratings
N/A
0 Ratings

Journals and Reconciliations

8.8
88%
2 Ratings
N/A
0 Ratings

Enterprise Accounting

9.2
92%
3 Ratings
N/A
0 Ratings

Configurable Accounting

9.2
92%
2 Ratings
N/A
0 Ratings

Centralized Rules Framework

8.0
80%
1 Rating
N/A
0 Ratings

Standardized Processes

8.0
80%
1 Rating
N/A
0 Ratings

Inventory Management

9.1

SAP Business ByDesign

91%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Inventory tracking

9.2
92%
4 Ratings
N/A
0 Ratings

Automatic reordering

10.0
100%
3 Ratings
N/A
0 Ratings

Location management

8.0
80%
3 Ratings
N/A
0 Ratings

Manufacturing module

9.0
90%
2 Ratings
N/A
0 Ratings

Order Management

8.5

SAP Business ByDesign

85%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 7/7 features

Pricing

9.2
92%
4 Ratings
N/A
0 Ratings

Order entry

9.2
92%
4 Ratings
N/A
0 Ratings

Credit card processing

4.5
45%
1 Rating
N/A
0 Ratings

Cost of goods sold

9.2
92%
4 Ratings
N/A
0 Ratings

Order Orchestration

9.2
92%
2 Ratings
N/A
0 Ratings

End-to-end order visibility

10.0
100%
2 Ratings
N/A
0 Ratings

Order exception Resolution

8.0
80%
2 Ratings
N/A
0 Ratings

Subledger and Financial Process

9.2

SAP Business ByDesign

92%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 13/13 features

Automated Invoice Processing

9.2
92%
2 Ratings
N/A
0 Ratings

Shared Services Payments

9.2
92%
2 Ratings
N/A
0 Ratings

Billings Management

8.8
88%
3 Ratings
N/A
0 Ratings

Customer Receipt Applications

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Collections

9.2
92%
2 Ratings
N/A
0 Ratings

Revenue Recognition

9.2
92%
3 Ratings
N/A
0 Ratings

Cash Management

9.2
92%
2 Ratings
N/A
0 Ratings

Asset Management

9.2
92%
2 Ratings
N/A
0 Ratings

Travel & Expense Management

10.0
100%
2 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

10.0
100%
1 Rating
N/A
0 Ratings

Period Close

9.2
92%
2 Ratings
N/A
0 Ratings

Transactions Tax

8.0
80%
1 Rating
N/A
0 Ratings

Subledger Reconciliations

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financial Management

9.2

SAP Business ByDesign

92%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 12/12 features

Budgeting and Forecasting

10.0
100%
1 Rating
N/A
0 Ratings

Project Costing

9.2
92%
2 Ratings
N/A
0 Ratings

Cost Capture

9.2
92%
2 Ratings
N/A
0 Ratings

Capital Project Management

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Invoicing

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Contract Compliance

8.0
80%
1 Rating
N/A
0 Ratings

Project Revenue Recognition

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financials Dashboard

9.2
92%
2 Ratings
N/A
0 Ratings

Real-time Financial Reporting

9.2
92%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

9.2
92%
2 Ratings
N/A
0 Ratings

Project Planning Collaboration

9.2
92%
2 Ratings
N/A
0 Ratings

Project Execution Management

8.3

SAP Business ByDesign

83%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 7/7 features

Project Planning and Scheduling

9.2
92%
3 Ratings
N/A
0 Ratings

Project Manager Dashboard

9.2
92%
3 Ratings
N/A
0 Ratings

Resource Manager Dashboard

8.0
80%
2 Ratings
N/A
0 Ratings

Task Insight for Project Managers

8.0
80%
2 Ratings
N/A
0 Ratings

Project Manager Mobile Functionality

8.0
80%
2 Ratings
N/A
0 Ratings

Team Member Task Collaboration

8.0
80%
1 Rating
N/A
0 Ratings

Real-Time Project Reporting

8.0
80%
1 Rating
N/A
0 Ratings

Grants Management

10.0

SAP Business ByDesign

100%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 3/3 features

Award Lifecycle Management

10.0
100%
1 Rating
N/A
0 Ratings

Spending Control

10.0
100%
1 Rating
N/A
0 Ratings

Billing

10.0
100%
1 Rating
N/A
0 Ratings

Procurement

8.0

SAP Business ByDesign

80%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 6/6 features

Sourcing Analysis

8.0
80%
1 Rating
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
1 Rating
N/A
0 Ratings

Invoice Automated Matching

8.0
80%
1 Rating
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

8.0
80%
1 Rating
N/A
0 Ratings

Spend Compliance Management

8.0
80%
1 Rating
N/A
0 Ratings

Supplier Management

8.0
80%
1 Rating
N/A
0 Ratings

Logistics

9.2

SAP Business ByDesign

92%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 2/2 features

Inventory Visibility

9.2
92%
3 Ratings
N/A
0 Ratings

Warehouse Workforce Management

9.2
92%
2 Ratings
N/A
0 Ratings

Manufacturing

9.0

SAP Business ByDesign

90%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 9/9 features

Production Process Design

9.2
92%
3 Ratings
N/A
0 Ratings

Supply Chain Business Flows

9.2
92%
3 Ratings
N/A
0 Ratings

Production Management

9.2
92%
3 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

10.0
100%
1 Rating
N/A
0 Ratings

Configuration Management

8.0
80%
2 Ratings
N/A
0 Ratings

Work Definition

10.0
100%
1 Rating
N/A
0 Ratings

Work Execution

8.0
80%
2 Ratings
N/A
0 Ratings

Advanced Fulfillment

8.0
80%
2 Ratings
N/A
0 Ratings

Manufacturing Costs

9.2
92%
3 Ratings
N/A
0 Ratings

Supply Chain

8.6

SAP Business ByDesign

86%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Forecasting

9.2
92%
3 Ratings
N/A
0 Ratings

Inventory Planning

9.2
92%
3 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

8.0
80%
2 Ratings
N/A
0 Ratings

Performance Monitoring

8.0
80%
2 Ratings
N/A
0 Ratings

Email & Online Marketing

SAP Business ByDesign

Feature Set Not Supported
N/A
7.4

SharpSpring from Constant Contact

74%
SharpSpring from Constant Contact ranks higher in 9/9 features

WYSIWYG email editor

N/A
0 Ratings
7.8
78%
466 Ratings

Dynamic content

N/A
0 Ratings
7.3
73%
450 Ratings

Ability to test dynamic content

N/A
0 Ratings
6.9
69%
431 Ratings

Landing pages

N/A
0 Ratings
6.5
65%
438 Ratings

A/B testing

N/A
0 Ratings
7.9
79%
393 Ratings

Mobile optimization

N/A
0 Ratings
3.6
36%
424 Ratings

Email deliverability reporting

N/A
0 Ratings
8.7
87%
813 Ratings

List management

N/A
0 Ratings
9.0
90%
496 Ratings

Triggered drip sequences

N/A
0 Ratings
9.2
92%
471 Ratings

Lead Management

SAP Business ByDesign

Feature Set Not Supported
N/A
8.9

SharpSpring from Constant Contact

89%
SharpSpring from Constant Contact ranks higher in 4/4 features

Lead nurturing

N/A
0 Ratings
9.4
94%
482 Ratings

Lead scoring and grading

N/A
0 Ratings
8.5
85%
488 Ratings

Data quality management

N/A
0 Ratings
8.7
87%
464 Ratings

Automated sales alerts and tasks

N/A
0 Ratings
9.0
90%
460 Ratings

Campaign Management

SAP Business ByDesign

Feature Set Not Supported
N/A
8.6

SharpSpring from Constant Contact

86%
SharpSpring from Constant Contact ranks higher in 2/2 features

Calendaring

N/A
0 Ratings
8.4
84%
336 Ratings

Event/webinar marketing

N/A
0 Ratings
8.7
87%
317 Ratings

Social Media Marketing

SAP Business ByDesign

Feature Set Not Supported
N/A
6.9

SharpSpring from Constant Contact

69%
SharpSpring from Constant Contact ranks higher in 2/2 features

Social sharing and campaigns

N/A
0 Ratings
6.8
68%
314 Ratings

Social profile integration

N/A
0 Ratings
7.0
70%
360 Ratings

Platform & Infrastructure

SAP Business ByDesign

Feature Set Not Supported
N/A
8.1

SharpSpring from Constant Contact

81%
SharpSpring from Constant Contact ranks higher in 6/6 features

API

N/A
0 Ratings
8.3
83%
363 Ratings

Role-based workflow & approvals

N/A
0 Ratings
8.3
83%
401 Ratings

Customizability

N/A
0 Ratings
8.2
82%
438 Ratings

Integration with Salesforce.com

N/A
0 Ratings
8.0
80%
216 Ratings

Integration with Microsoft Dynamics CRM

N/A
0 Ratings
7.9
79%
98 Ratings

Integration with SugarCRM

N/A
0 Ratings
7.6
76%
91 Ratings

Attribute Ratings

  • SAP Business ByDesign is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

9.6

SAP Business ByDesign

96%
7 Ratings
9.2

SharpSpring from Constant Contact

92%
520 Ratings

Likelihood to Renew

9.0

SAP Business ByDesign

90%
3 Ratings
7.8

SharpSpring from Constant Contact

78%
32 Ratings

Usability

8.0

SAP Business ByDesign

80%
1 Rating
7.9

SharpSpring from Constant Contact

79%
70 Ratings

Availability

SAP Business ByDesign

N/A
0 Ratings
7.4

SharpSpring from Constant Contact

74%
3 Ratings

Performance

SAP Business ByDesign

N/A
0 Ratings
3.7

SharpSpring from Constant Contact

37%
3 Ratings

Support Rating

9.0

SAP Business ByDesign

90%
2 Ratings
8.3

SharpSpring from Constant Contact

83%
80 Ratings

Online Training

SAP Business ByDesign

N/A
0 Ratings
4.5

SharpSpring from Constant Contact

45%
2 Ratings

Implementation Rating

8.0

SAP Business ByDesign

80%
2 Ratings
7.7

SharpSpring from Constant Contact

77%
15 Ratings

Configurability

SAP Business ByDesign

N/A
0 Ratings
4.5

SharpSpring from Constant Contact

45%
1 Rating

Ease of integration

SAP Business ByDesign

N/A
0 Ratings
4.5

SharpSpring from Constant Contact

45%
2 Ratings

Product Scalability

SAP Business ByDesign

N/A
0 Ratings
3.0

SharpSpring from Constant Contact

30%
2 Ratings

Vendor post-sale

SAP Business ByDesign

N/A
0 Ratings
8.2

SharpSpring from Constant Contact

82%
1 Rating

Vendor pre-sale

SAP Business ByDesign

N/A
0 Ratings
1.0

SharpSpring from Constant Contact

10%
1 Rating

Likelihood to Recommend

SAP

Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review

Constant Contact

SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
Read full review

Pros

SAP

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review

Constant Contact

  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Read full review

Cons

SAP

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review

Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Read full review

Pricing Details

SAP Business ByDesign

Starting Price

Editions & Modules

SAP Business ByDesign editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

    SharpSpring from Constant Contact

    Starting Price

    $399 per month

    Editions & Modules

    SharpSpring from Constant Contact editions and modules pricing
    EditionModules
    1,000 Contacts$3991
    2,500 Contacts$4992
    5,000 Contacts$6993
    10,000 Contacts$8994
    20,000 Contacts$1,2995

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Likelihood to Renew

    SAP

    SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
    Read full review

    Constant Contact

    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    Read full review

    Usability

    SAP

    Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
    Read full review

    Constant Contact

    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Read full review

    Support Rating

    SAP

    The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
    Read full review

    Constant Contact

    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Read full review

    Implementation Rating

    SAP

    I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
    Read full review

    Constant Contact

    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Read full review

    Alternatives Considered

    SAP

    ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
    Read full review

    Constant Contact

    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Read full review

    Return on Investment

    SAP

    • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
    • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
    • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
    Read full review

    Constant Contact

    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Read full review

    Screenshots

    Add comparison