What users are saying about
6 Ratings
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Zurmo

[Zurmo] doesn’t provide fresh information but also recounts the ways how to go through and how to tang the products in the marketplace to produce a successful commercial enterprise.
Lisa-jess Brown | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

SAP Business ByDesign
8.4
Zurmo
Benefit plan administration
SAP Business ByDesign
4.5
Zurmo
Direct deposit files
SAP Business ByDesign
9.1
Zurmo
Salary revision and increment management
SAP Business ByDesign
10.0
Zurmo
Reimbursement management
SAP Business ByDesign
10.0
Zurmo

Customization

SAP Business ByDesign
9.2
Zurmo
9.3
API for custom integration
SAP Business ByDesign
9.2
Zurmo
9.0
Plug-ins
SAP Business ByDesign
9.2
Zurmo
Custom fields
SAP Business ByDesign
Zurmo
9.0
Custom objects
SAP Business ByDesign
Zurmo
9.0
Scripting environment
SAP Business ByDesign
Zurmo
10.0

Security

SAP Business ByDesign
9.3
Zurmo
9.5
Single sign-on capability
SAP Business ByDesign
9.0
Zurmo
9.0
Role-based user permissions
SAP Business ByDesign
9.6
Zurmo
10.0

Reporting & Analytics

SAP Business ByDesign
9.2
Zurmo
Dashboards
SAP Business ByDesign
8.8
Zurmo
Standard reports
SAP Business ByDesign
9.2
Zurmo
Custom reports
SAP Business ByDesign
9.6
Zurmo

General Ledger and Configurable Accounting

SAP Business ByDesign
8.7
Zurmo
Accounts payable
SAP Business ByDesign
9.2
Zurmo
Accounts receivable
SAP Business ByDesign
9.2
Zurmo
Global Financial Support
SAP Business ByDesign
9.2
Zurmo
Primary and Secondary Ledgers
SAP Business ByDesign
9.2
Zurmo
Intercompany Accounting
SAP Business ByDesign
8.8
Zurmo
Localizations
SAP Business ByDesign
8.4
Zurmo
Journals and Reconciliations
SAP Business ByDesign
8.8
Zurmo
Enterprise Accounting
SAP Business ByDesign
9.2
Zurmo
Configurable Accounting
SAP Business ByDesign
9.2
Zurmo
Centralized Rules Framework
SAP Business ByDesign
8.0
Zurmo
Standardized Processes
SAP Business ByDesign
8.0
Zurmo

Inventory Management

SAP Business ByDesign
9.1
Zurmo
Inventory tracking
SAP Business ByDesign
9.2
Zurmo
Automatic reordering
SAP Business ByDesign
10.0
Zurmo
Location management
SAP Business ByDesign
8.0
Zurmo
Manufacturing module
SAP Business ByDesign
9.0
Zurmo

Order Management

SAP Business ByDesign
8.5
Zurmo
Pricing
SAP Business ByDesign
9.2
Zurmo
Order entry
SAP Business ByDesign
9.2
Zurmo
Credit card processing
SAP Business ByDesign
4.5
Zurmo
Cost of goods sold
SAP Business ByDesign
9.2
Zurmo
Order Orchestration
SAP Business ByDesign
9.2
Zurmo
End-to-end order visibility
SAP Business ByDesign
10.0
Zurmo
Order exception Resolution
SAP Business ByDesign
8.0
Zurmo

Subledger and Financial Process

SAP Business ByDesign
9.2
Zurmo
Automated Invoice Processing
SAP Business ByDesign
9.2
Zurmo
Shared Services Payments
SAP Business ByDesign
9.2
Zurmo
Billings Management
SAP Business ByDesign
8.8
Zurmo
Customer Receipt Applications
SAP Business ByDesign
9.2
Zurmo
Customer Collections
SAP Business ByDesign
9.2
Zurmo
Revenue Recognition
SAP Business ByDesign
9.2
Zurmo
Cash Management
SAP Business ByDesign
9.2
Zurmo
Asset Management
SAP Business ByDesign
9.2
Zurmo
Travel & Expense Management
SAP Business ByDesign
10.0
Zurmo
Budgetary Control & Encumbrance Accounting
SAP Business ByDesign
10.0
Zurmo
Period Close
SAP Business ByDesign
9.2
Zurmo
Transactions Tax
SAP Business ByDesign
8.0
Zurmo
Subledger Reconciliations
SAP Business ByDesign
9.2
Zurmo

Project Financial Management

SAP Business ByDesign
9.2
Zurmo
Budgeting and Forecasting
SAP Business ByDesign
10.0
Zurmo
Project Costing
SAP Business ByDesign
9.2
Zurmo
Cost Capture
SAP Business ByDesign
9.2
Zurmo
Capital Project Management
SAP Business ByDesign
9.2
Zurmo
Customer Invoicing
SAP Business ByDesign
9.2
Zurmo
Customer Contract Compliance
SAP Business ByDesign
8.0
Zurmo
Project Revenue Recognition
SAP Business ByDesign
9.2
Zurmo
Project Financial Performance Analysis
SAP Business ByDesign
9.2
Zurmo
Project Financials Dashboard
SAP Business ByDesign
9.2
Zurmo
Real-time Financial Reporting
SAP Business ByDesign
9.2
Zurmo
Embedded Business Intelligence
SAP Business ByDesign
9.2
Zurmo
Project Planning Collaboration
SAP Business ByDesign
9.2
Zurmo

Project Execution Management

SAP Business ByDesign
8.3
Zurmo
Project Planning and Scheduling
SAP Business ByDesign
9.2
Zurmo
Project Manager Dashboard
SAP Business ByDesign
9.2
Zurmo
Resource Manager Dashboard
SAP Business ByDesign
8.0
Zurmo
Task Insight for Project Managers
SAP Business ByDesign
8.0
Zurmo
Project Manager Mobile Functionality
SAP Business ByDesign
8.0
Zurmo
Team Member Task Collaboration
SAP Business ByDesign
8.0
Zurmo
Real-Time Project Reporting
SAP Business ByDesign
8.0
Zurmo

Grants Management

SAP Business ByDesign
10.0
Zurmo
Award Lifecycle Management
SAP Business ByDesign
10.0
Zurmo
Spending Control
SAP Business ByDesign
10.0
Zurmo
Billing
SAP Business ByDesign
10.0
Zurmo

Procurement

SAP Business ByDesign
8.0
Zurmo
Sourcing Analysis
SAP Business ByDesign
8.0
Zurmo
Bids Analyzed and Compared
SAP Business ByDesign
8.0
Zurmo
Invoice Automated Matching
SAP Business ByDesign
8.0
Zurmo
Requisitions-to-Purchase Orders Integrated
SAP Business ByDesign
8.0
Zurmo
Spend Compliance Management
SAP Business ByDesign
8.0
Zurmo
Supplier Management
SAP Business ByDesign
8.0
Zurmo

Logistics

SAP Business ByDesign
9.2
Zurmo
Inventory Visibility
SAP Business ByDesign
9.2
Zurmo
Warehouse Workforce Management
SAP Business ByDesign
9.2
Zurmo

Manufacturing

SAP Business ByDesign
9.0
Zurmo
Production Process Design
SAP Business ByDesign
9.2
Zurmo
Supply Chain Business Flows
SAP Business ByDesign
9.2
Zurmo
Production Management
SAP Business ByDesign
9.2
Zurmo
Contracted Manufacturing Management
SAP Business ByDesign
10.0
Zurmo
Configuration Management
SAP Business ByDesign
8.0
Zurmo
Work Definition
SAP Business ByDesign
10.0
Zurmo
Work Execution
SAP Business ByDesign
8.0
Zurmo
Advanced Fulfillment
SAP Business ByDesign
8.0
Zurmo
Manufacturing Costs
SAP Business ByDesign
9.2
Zurmo

Supply Chain

SAP Business ByDesign
8.6
Zurmo
Forecasting
SAP Business ByDesign
9.2
Zurmo
Inventory Planning
SAP Business ByDesign
9.2
Zurmo
Multi-tier Supply Chain Planning
SAP Business ByDesign
8.0
Zurmo
Performance Monitoring
SAP Business ByDesign
8.0
Zurmo

Sales Force Automation

SAP Business ByDesign
Zurmo
9.2
Customer data management / contact management
SAP Business ByDesign
Zurmo
9.0
Workflow management
SAP Business ByDesign
Zurmo
9.0
Territory management
SAP Business ByDesign
Zurmo
9.0
Opportunity management
SAP Business ByDesign
Zurmo
10.0
Integration with email client (e.g., Outlook or Gmail)
SAP Business ByDesign
Zurmo
9.0
Contract management
SAP Business ByDesign
Zurmo
9.0
Quote & order management
SAP Business ByDesign
Zurmo
10.0
Interaction tracking
SAP Business ByDesign
Zurmo
9.0
Channel / partner relationship management
SAP Business ByDesign
Zurmo
9.0

Customer Service & Support

SAP Business ByDesign
Zurmo
9.0
Case management
SAP Business ByDesign
Zurmo
9.0
Call center management
SAP Business ByDesign
Zurmo
9.0
Help desk management
SAP Business ByDesign
Zurmo
9.0

Marketing Automation

SAP Business ByDesign
Zurmo
9.5
Lead management
SAP Business ByDesign
Zurmo
10.0
Email marketing
SAP Business ByDesign
Zurmo
9.0

CRM Project Management

SAP Business ByDesign
Zurmo
9.3
Task management
SAP Business ByDesign
Zurmo
10.0
Billing and invoicing management
SAP Business ByDesign
Zurmo
9.0
Reporting
SAP Business ByDesign
Zurmo
9.0

CRM Reporting & Analytics

SAP Business ByDesign
Zurmo
9.3
Forecasting
SAP Business ByDesign
Zurmo
10.0
Pipeline visualization
SAP Business ByDesign
Zurmo
9.0
Customizable reports
SAP Business ByDesign
Zurmo
9.0

Social CRM

SAP Business ByDesign
Zurmo
9.5
Social data
SAP Business ByDesign
Zurmo
9.0
Social engagement
SAP Business ByDesign
Zurmo
10.0

Integrations with 3rd-party Software

SAP Business ByDesign
Zurmo
9.0
Marketing automation
SAP Business ByDesign
Zurmo
9.0
Compensation management
SAP Business ByDesign
Zurmo
9.0

Platform

SAP Business ByDesign
Zurmo
9.0
Mobile access
SAP Business ByDesign
Zurmo
9.0

Pros

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Zurmo

  • An outstanding application to collaborate with other societies to compare prices and to communicate with them for further product detail. It offers the best product price to rank in the market and nobody can deny its powerful impact on customers.
  • The best communicator to get the picture with different business details and supply them with the best user experience with good marketing articles. Customers can choose the product by watching reviews and can leave feedbacks for further advance. It provides a workable free version to use.
  • Its tracking email feature is good which tells when the email opens. The support is great and helpful. They keep communicating with you until the issue is resolved. Their technologies are up to date and according to trends. Their training sessions are available so you can quickly learn from there.
Lisa-jess Brown | TrustRadius Reviewer

Cons

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Zurmo

  • A must-have the diligence to satisfy the job requirements and available for all big and small commercial enterprises.
  • All data is stored on a cloud and this is the best application for all business details and promotions, but make sure to protect your data with passwords.
  • There is still some problem with some features while using it. Integration with other vendors and suppliers should be made better. It is not affordable for small enterprises. Its design is a little bit confusing feature
Lisa-jess Brown | TrustRadius Reviewer

Likelihood to Renew

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Zurmo

No score
No answers yet
No answers on this topic

Usability

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Zurmo

Zurmo 9.0
Based on 1 answer
It helped us in making sales and marketing decisions in a better way.
Lisa-jess Brown | TrustRadius Reviewer

Support Rating

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Zurmo

Zurmo 9.0
Based on 1 answer
It helped us increase our business in a better way and the overall platform helped us a lot in the different operations of our organization.
Lisa-jess Brown | TrustRadius Reviewer

Implementation Rating

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Zurmo

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Zurmo

[Zurmo] did not only help our company as CRM but in sales and marketing too. It helped us increase our business in a better way and otherwise i have not interested other software.
Lisa-jess Brown | TrustRadius Reviewer

Return on Investment

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Zurmo

  • It is the best collaborating tool to oversee line production. A company needs a good managing tool to provide new ideas and promotions.
  • Guests can have a safer idea to follow the product’s detail and ranking to get the suitable thing for themselves.is well suited for a large business that can afford good Customer management software for their company.
  • The overall platform helped us a lot in the different operations of our organization.
Lisa-jess Brown | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Zurmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Business ByDesign
9.6
Zurmo
9.0

Likelihood to Renew

SAP Business ByDesign
9.0
Zurmo

Usability

SAP Business ByDesign
8.0
Zurmo
9.0

Support Rating

SAP Business ByDesign
9.0
Zurmo
9.0

Implementation Rating

SAP Business ByDesign
8.0
Zurmo

Add comparison