SAP BusinessObjects Business Intelligence vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP BusinessObjects Business Intelligence
Score 8.1 out of 10
N/A
The SAP® BusinessObjects™ Business Intelligence Platform provides users with ad hoc queries, reporting, data visualizations, and analysis tools. Its integrated, unified infrastructure aims to offer scalability from one-to-many tools and interfaces on-premise, in the cloud, or as a hybrid approach.N/A
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Top Pros
Top Cons
Features
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP BusinessObjects Business Intelligence
7.7
49 Ratings
6% below category average
SAP Sales Cloud
-
Ratings
Pixel Perfect reports7.444 Ratings00 Ratings
Customizable dashboards8.145 Ratings00 Ratings
Report Formatting Templates7.745 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP BusinessObjects Business Intelligence
8.2
46 Ratings
1% above category average
SAP Sales Cloud
-
Ratings
Drill-down analysis9.045 Ratings00 Ratings
Formatting capabilities8.345 Ratings00 Ratings
Integration with R or other statistical packages7.531 Ratings00 Ratings
Report sharing and collaboration8.245 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP BusinessObjects Business Intelligence
8.7
46 Ratings
4% above category average
SAP Sales Cloud
-
Ratings
Publish to Web8.338 Ratings00 Ratings
Publish to PDF7.944 Ratings00 Ratings
Report Versioning9.140 Ratings00 Ratings
Report Delivery Scheduling9.145 Ratings00 Ratings
Delivery to Remote Servers9.224 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP BusinessObjects Business Intelligence
8.3
41 Ratings
3% above category average
SAP Sales Cloud
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.339 Ratings00 Ratings
Location Analytics / Geographic Visualization7.737 Ratings00 Ratings
Predictive Analytics8.936 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP BusinessObjects Business Intelligence
9.4
46 Ratings
9% above category average
SAP Sales Cloud
-
Ratings
Multi-User Support (named login)8.946 Ratings00 Ratings
Role-Based Security Model9.144 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.843 Ratings00 Ratings
Single Sign-On (SSO)9.927 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP BusinessObjects Business Intelligence
8.8
32 Ratings
10% above category average
SAP Sales Cloud
-
Ratings
Responsive Design for Web Access8.331 Ratings00 Ratings
Mobile Application9.026 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.128 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP BusinessObjects Business Intelligence
7.5
22 Ratings
5% below category average
SAP Sales Cloud
-
Ratings
REST API7.319 Ratings00 Ratings
Javascript API7.217 Ratings00 Ratings
iFrames8.116 Ratings00 Ratings
Java API7.520 Ratings00 Ratings
Themeable User Interface (UI)7.319 Ratings00 Ratings
Customizable Platform (Open Source)7.318 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.9
101 Ratings
3% above category average
Customer data management / contact management00 Ratings8.399 Ratings
Workflow management00 Ratings8.299 Ratings
Territory management00 Ratings8.287 Ratings
Opportunity management00 Ratings8.695 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.192 Ratings
Contract management00 Ratings7.394 Ratings
Quote & order management00 Ratings7.991 Ratings
Interaction tracking00 Ratings8.294 Ratings
Channel / partner relationship management00 Ratings6.792 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.3
85 Ratings
3% below category average
Case management00 Ratings6.382 Ratings
Call center management00 Ratings7.777 Ratings
Help desk management00 Ratings7.978 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management00 Ratings7.388 Ratings
Email marketing00 Ratings7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.3
95 Ratings
4% below category average
Task management00 Ratings7.791 Ratings
Billing and invoicing management00 Ratings6.978 Ratings
Reporting00 Ratings7.386 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Forecasting00 Ratings7.488 Ratings
Pipeline visualization00 Ratings6.889 Ratings
Customizable reports00 Ratings8.092 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.6
92 Ratings
0% above category average
Custom fields00 Ratings7.992 Ratings
Custom objects00 Ratings7.489 Ratings
Scripting environment00 Ratings8.080 Ratings
API for custom integration00 Ratings7.383 Ratings
Security
Comparison of Security features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Single sign-on capability00 Ratings9.092 Ratings
Role-based user permissions00 Ratings8.290 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
7.4
67 Ratings
2% above category average
Social data00 Ratings8.067 Ratings
Social engagement00 Ratings6.965 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.1
82 Ratings
12% above category average
Marketing automation00 Ratings8.078 Ratings
Compensation management00 Ratings8.366 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP BusinessObjects Business Intelligence
-
Ratings
SAP Sales Cloud
8.2
82 Ratings
9% above category average
Mobile access00 Ratings8.282 Ratings
Best Alternatives
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Likelihood to Recommend
7.7
(71 ratings)
8.5
(112 ratings)
Likelihood to Renew
8.3
(24 ratings)
9.0
(7 ratings)
Usability
9.0
(14 ratings)
6.8
(7 ratings)
Availability
10.0
(5 ratings)
8.0
(1 ratings)
Performance
9.0
(10 ratings)
8.0
(1 ratings)
Support Rating
8.6
(16 ratings)
8.8
(10 ratings)
In-Person Training
10.0
(4 ratings)
-
(0 ratings)
Online Training
9.0
(2 ratings)
7.0
(2 ratings)
Implementation Rating
9.0
(8 ratings)
8.0
(1 ratings)
Configurability
9.0
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
8.3
(72 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
SAP BusinessObjects Business IntelligenceSAP Sales Cloud
Likelihood to Recommend
SAP
The proper management of SAP BusinessObjects Dashboards requires an expert on the team to manage and build reports. If an organization does not have the proper expertise on board to build and deploy reports it will fail. Data analytics, dropping into excel, and broadcasting of information are major bonuses for the use of SAP BusinessObjects Dashboards.
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SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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Pros
SAP
  • This software is easy to initially learn, and very powerful in producing reusable reports.
  • It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive.
  • My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down.
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SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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Cons
SAP
  • The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization.
  • The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users.
  • SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SAP
The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SAP
From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
SAP
When we implemented 3.1, we had a tough time managing the system: It took almost a year to stabilize.

With 4.0, we want to roll out to more users, and are holding back because of fears about the performance issue
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SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Performance
SAP
Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
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SAP
No answers on this topic
Support Rating
SAP
SAP has released various versions of SAP BO BI. starting from 3.1 and going to 4.0,4.1,4.2 and latest being 4.3. SAP provides support to these new versions. As new versions keep on coming, support for the very old software goes out of scope from SAP. it is when the different organization plans to get their BO content migrated from a lower version to a newer version. The newer version had definitely added functionality and features which ease the work of users.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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In-Person Training
SAP
SAP authorized training is best, Please go ahead with it. Even lot of online training options/videos available for self learning
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SAP
No answers on this topic
Online Training
SAP
I haven't used it or got feedback from the end user.

Content looks to be pretty detailed. Focused on SQL but not BW.
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SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SAP
Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
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SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
SAP
We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
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SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Scalability
SAP
SAP BusinessObjects Business Intelligence (BI) Platform supports SOA Service Oriented Architecture. You can start/restart/enable/disable all the servers. You can seamless do load balancing and clustering. It supports all leading application and web server. Supports LDAP SSO integration. People who can work on excel with training they can work on SAP Business Objects Web Intelligence, dashboard, Lumira, Information design tool product suite. Tool is very user friendly and easy to learn and implement
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SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Return on Investment
SAP
  • By generating and distributing reports in a timely manner, we were able to save millions of dollars for the company which otherwise would not have been visible.
  • Almost realtime dashboard, saved the company a huge amount by showing the outages and kept the company from buying a tool to do just that.
  • It showed the customers who were not paying the bills and were missing in the system due to some loophole. This was visible by doing reporting on the theft usage of electricity.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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