SAP BW/4HANA vs. SAP Crystal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP BW/4HANA
Score 8.2 out of 10
N/A
SAP BW/4HANA is a next-generation data warehouse solution. It is specifically designed to use the advanced in-memory capabilities of the SAP HANA platform. For example, SAP BW/HANA can integrate many different data sources to provide a single, logical view of all the data. This could include data contained in SAP and non-SAP applications running on-premise or in the cloud, and data lakes, such as those contained in the Apache Hadoop open-source software framework. With SAP BW/4HANA,…N/A
SAP Crystal
Score 7.5 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Pricing
SAP BW/4HANASAP Crystal
Editions & Modules
No answers on this topic
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
Offerings
Pricing Offerings
SAP BW/4HANASAP Crystal
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
SAP BW/4HANASAP Crystal
Considered Both Products
SAP BW/4HANA

No answer on this topic

SAP Crystal
Chose SAP Crystal
I didn't make the decision in terms of selecting the software for the department. However, SAP Crystal is a great tool for a medium size department to increase their efficiency. There might be a different software on the market but I haven't used any similar software except …
Features
SAP BW/4HANASAP Crystal
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP BW/4HANA
8.8
1 Ratings
0% above category average
SAP Crystal
8.6
88 Ratings
1% above category average
Multi-User Support (named login)9.01 Ratings8.581 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.01 Ratings8.580 Ratings
Single Sign-On (SSO)9.01 Ratings9.040 Ratings
Location-Based Data Governance8.01 Ratings00 Ratings
Role-Based Security Model00 Ratings8.580 Ratings
Report-Level Access Control00 Ratings8.63 Ratings
Data Modeling
Comparison of Data Modeling features of Product A and Product B
SAP BW/4HANA
7.0
1 Ratings
12% below category average
SAP Crystal
-
Ratings
Data model creation7.01 Ratings00 Ratings
Data Exploration
Comparison of Data Exploration features of Product A and Product B
SAP BW/4HANA
4.0
1 Ratings
22% below category average
SAP Crystal
-
Ratings
Visualization4.01 Ratings00 Ratings
Data Warehouse
Comparison of Data Warehouse features of Product A and Product B
SAP BW/4HANA
6.0
1 Ratings
26% below category average
SAP Crystal
-
Ratings
High-Volume Data Processing8.01 Ratings00 Ratings
Data Warehouse Management8.01 Ratings00 Ratings
Administrative Automation5.01 Ratings00 Ratings
Self-Optimization3.01 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP BW/4HANA
-
Ratings
SAP Crystal
7.9
124 Ratings
3% below category average
Pixel Perfect reports00 Ratings8.0113 Ratings
Customizable dashboards00 Ratings7.1100 Ratings
Report Formatting Templates00 Ratings8.4117 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP BW/4HANA
-
Ratings
SAP Crystal
8.4
136 Ratings
5% above category average
Drill-down analysis00 Ratings9.1117 Ratings
Formatting capabilities00 Ratings8.7135 Ratings
Integration with R or other statistical packages00 Ratings7.064 Ratings
Report sharing and collaboration00 Ratings8.7120 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP BW/4HANA
-
Ratings
SAP Crystal
8.8
136 Ratings
7% above category average
Publish to Web00 Ratings9.091 Ratings
Publish to PDF00 Ratings9.4133 Ratings
Report Versioning00 Ratings8.194 Ratings
Report Delivery Scheduling00 Ratings9.097 Ratings
Delivery to Remote Servers00 Ratings8.654 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP BW/4HANA
-
Ratings
SAP Crystal
7.6
89 Ratings
5% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.650 Ratings
Location Analytics / Geographic Visualization00 Ratings7.576 Ratings
Predictive Analytics00 Ratings7.841 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP BW/4HANA
-
Ratings
SAP Crystal
6.7
65 Ratings
15% below category average
Responsive Design for Web Access00 Ratings6.363 Ratings
Mobile Application00 Ratings6.046 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.360 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP BW/4HANA
-
Ratings
SAP Crystal
7.8
45 Ratings
1% above category average
REST API00 Ratings7.48 Ratings
Javascript API00 Ratings8.337 Ratings
iFrames00 Ratings7.18 Ratings
Java API00 Ratings8.337 Ratings
Themeable User Interface (UI)00 Ratings7.539 Ratings
Customizable Platform (Open Source)00 Ratings8.433 Ratings
Best Alternatives
SAP BW/4HANASAP Crystal
Small Businesses
Google BigQuery
Google BigQuery
Score 8.7 out of 10
Yellowfin
Yellowfin
Score 8.8 out of 10
Medium-sized Companies
Cloudera Enterprise Data Hub
Cloudera Enterprise Data Hub
Score 9.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Oracle Exadata
Oracle Exadata
Score 9.9 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP BW/4HANASAP Crystal
Likelihood to Recommend
8.0
(9 ratings)
7.1
(159 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(19 ratings)
Usability
8.0
(2 ratings)
7.3
(31 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.7
(7 ratings)
8.6
(21 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.8
(14 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
SAP BW/4HANASAP Crystal
Likelihood to Recommend
SAP
Some scenarios where SAP BW/4HANA is well suited are retail industry, supply chain, finance, warehouse, stocking processes, BI, [and] some finance analytics reporting. Some scenarios where SAP BW/4HANA is less appropriate [is when] relational queries are needed [and] in some small business with infrastructure limitations. Another scenario that is less appropriate is for ABAP processes requirements.
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SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
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Pros
SAP
  • High speed data warehouse regardless of data volumes.
  • Excellent integration with SAP systems and Data sets.
  • Simplified data modelling due to columnar data base.
Read full review
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Cons
SAP
  • Enterprise license pricing is very expensive and run-time license limits the usefulness of the tool.
  • Integration with SAP Analytics cloud for write-back to BW/4HANA. Live connection is only read from SAC.
  • Make run-time licenses more useful.
Read full review
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Likelihood to Renew
SAP
No answers on this topic
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Read full review
Usability
SAP
SAP BW/4HANA requires specialized skillsets around data warehouse modeling and the access to data, however the modeling capabilities are intuitive and have now become accessible to both SAP and non-SAP data warehouse specialists. This new model allows for Interchangeable skillsets and access to a broader pool of experts throughout the industry, as well as easier access to data.
Read full review
SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
Support Rating
SAP
SAP Max Attention and general support for SAP BW/4HANA is broadly available. Truth to be told, MaxAttention has a premium cost but brings great engineers. So this being an enterprise capability and extremely critical, we did not consider cost as the main factor since support works well. Just keep that in mind when making your selection.
Read full review
SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
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In-Person Training
SAP
No answers on this topic
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
Implementation Rating
SAP
No answers on this topic
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
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Alternatives Considered
SAP
SAP Analytics Cloud is complemented by SAP BW/4 HANA through connectors that work in real-time and allow the display of indicator information in interactive and user-friendly visualizations. SAP Data Services integrates with BW/4 HANA allowing to automate the loading of information in the system taking as a data source a wide variety of platforms.
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SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
Return on Investment
SAP
  • Faster turn-around to enhancements
  • End users can query structures that are not limited to multi-dimensional models.
  • Performance improvements means that business user can do more in the same time compared to traditional BW
Read full review
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
ScreenShots

SAP BW/4HANA Screenshots

Screenshot of Next generation data warehousing with SAP BW/4HANA.Screenshot of SAP BW/4HANA user cockpit.Screenshot of Geolocation analytics in SAP BW/4HANA.Screenshot of Data modeling in SAP BW/4HANA.Screenshot of Modern user experience in SAP BW/4HANA.Screenshot of Monitor the performance of your business in real-time with SAP BW/4HANA.

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports