What users are saying about
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Top Rated
502 Ratings
90 Ratings
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Score 8.2 out of 100

SAP HANA

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Top Rated
502 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

SAP Commerce Cloud

Extremely well suited for businesses with multiple different backend systems, multiple brands, and billions of products. Complex B2B businesses looking to scale confidently with a single platform can feel secure in their decision [to] partner with SAP. Their out-of-the-box front-end accelerators are very dated and do not have the same level of flexibility that their backend does. For a client looking to launch a D2C or luxury B2C experience, I would not recommend relying on simply theming the OOTB storefront due to it lacking a lot of common components and experiences those audiences demand and expect.
Anonymous | TrustRadius Reviewer

SAP HANA

It is
quite exact when it comes to acquiring data in real time.

Due to
parallel data processing, data transactions are extremely rapid.

Data may
be readily merged because it supports many databases such as OLTP and OLAP.

It's
proven to be beneficial for real-time data processing and transformation based
on use and business requirements.

It's
ideal for data modeling and visualization.

It is
incredibly simple to query and retrieve data because it supports most
databases.
Yeo Sueiro Lee | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

SAP Commerce Cloud
8.1
SAP HANA
Product catalog & listings
SAP Commerce Cloud
8.5
SAP HANA
Product management
SAP Commerce Cloud
8.6
SAP HANA
Bulk product upload
SAP Commerce Cloud
8.9
SAP HANA
Branding
SAP Commerce Cloud
7.7
SAP HANA
Mobile storefront
SAP Commerce Cloud
7.3
SAP HANA
Product variations
SAP Commerce Cloud
8.7
SAP HANA
Website integration
SAP Commerce Cloud
8.5
SAP HANA
Visual customization
SAP Commerce Cloud
7.6
SAP HANA
CMS
SAP Commerce Cloud
7.5
SAP HANA

Online Shopping Cart

SAP Commerce Cloud
8.9
SAP HANA
Abandoned cart recovery
SAP Commerce Cloud
9.4
SAP HANA
Checkout user experience
SAP Commerce Cloud
8.4
SAP HANA

Online Payment System

SAP Commerce Cloud
9.1
SAP HANA
eCommerce security
SAP Commerce Cloud
9.1
SAP HANA

eCommerce Marketing

SAP Commerce Cloud
8.0
SAP HANA
Promotions & discounts
SAP Commerce Cloud
9.0
SAP HANA
Personalized recommendations
SAP Commerce Cloud
7.8
SAP HANA
SEO
SAP Commerce Cloud
7.3
SAP HANA

eCommerce Business Management

SAP Commerce Cloud
8.4
SAP HANA
Multi-site management
SAP Commerce Cloud
9.1
SAP HANA
Order processing
SAP Commerce Cloud
8.9
SAP HANA
Inventory management
SAP Commerce Cloud
8.6
SAP HANA
Shipping
SAP Commerce Cloud
8.1
SAP HANA
Custom functionality
SAP Commerce Cloud
7.3
SAP HANA

Pros

SAP Commerce Cloud

  • New technologies. One of the reasons that I like the platform is that it's in constant improvement. It feels like some of the competitors are bloated and slow to adopt new features in comparison.
  • Wide range of features. Many out of the box features for common commerce paradigms.
  • Scaleability. We have had no issues of scalability even at what we feel are high volumes of traffic.
Anonymous | TrustRadius Reviewer

SAP HANA

  • The predictive marketing feature helps identify the channel generating most leads
  • Collecting customer engagement KPIs from several channels, including social media at one place for better decision making
  • Segmentation and targeting allow delivering tailored content as per customers' interests. May it be whitepapers, user guides, newsletters, etc.
Nimit Jivnani | TrustRadius Reviewer

Cons

SAP Commerce Cloud

  • Though there is an online community presence for support, it is not as strong as other platforms I have used.
  • The Content Management System though functional is a bit dated and can be difficult for non technical business owners to manage. Other industry leading CMS solutions are generally used in conjunction with Hybris in my experience.
  • Product indexing and search also is not up to industry leaders, used another product in conjunction with hybris to accomplish this business need.
Carter Lathrop | TrustRadius Reviewer

SAP HANA

  • If any configuration goes wrong, identifying the issue via logs can be improved to understand the exact issue
  • If there is a easy way to integrate with other Non SAP apps, it would be great
  • Report generation time can be improved
Sreedhar Sree | TrustRadius Reviewer

Likelihood to Renew

SAP Commerce Cloud

SAP Commerce Cloud 10.0
Based on 1 answer
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers | TrustRadius Reviewer

SAP HANA

SAP HANA 2.8
Based on 5 answers
At this moment we are not focusing on SAP, however would love to in the future. This is primarily because of our limited ability to generate more revenue to fund for SAP partnerships and products. Our initial tryst with SAP Partneredge open ecosystem didn't go as planned and we have shelved that for now. Hope we can revive in the future
Ganapathy Sivakumar | TrustRadius Reviewer

Usability

SAP Commerce Cloud

SAP Commerce Cloud 9.0
Based on 2 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

SAP HANA

SAP HANA 7.4
Based on 10 answers
In addition to the points described in the previous parts of the review, I believe that as I gain more experience with the product over time, I will be able to better describe my experience with this tool. Meanwhile, I can confirm that the possibilities presented to my organization by the change to SAP HANA, at the moment, have been very important to evolve the analytical and strategic field towards a new path.
Filippo Orlando | TrustRadius Reviewer

Support Rating

SAP Commerce Cloud

SAP Commerce Cloud 9.1
Based on 6 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

SAP HANA

SAP HANA 8.4
Based on 288 answers
I have rated SAP HANA support as 10 out of 10 because they are really good and amazing in terms of resolving the challenges we were facing while using the SAP HANA tool in our units. We are using almost all the features of SAP HANA in our organization in order to get the best of this tool for our projects. The support provided by SAP HANA is commendable.
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Commerce Cloud

SAP Commerce Cloud 8.0
Based on 2 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

SAP HANA

SAP HANA 4.5
Based on 3 answers
No answer on this topic is available.

Alternatives Considered

SAP Commerce Cloud

Although the pricing is high SAP Commerce Cloud makes it worth every penny due to its high quality and wide range of functionalities. Since our organization has already been using other SAP products, it is easily integrated with minimum hassle and takes less time to get used to. Also, because it is well-reputed and best in the market.
Gauri Hiremath | TrustRadius Reviewer

SAP HANA

I can definitely confirm that SAP HANA cloud solution is by far the best seeing that their machine learning capabilities and sophisticated algorithms are worth the cost. It also leads in in-memory database features hence its great performance.
Anonymous | TrustRadius Reviewer

Scalability

SAP Commerce Cloud

SAP Commerce Cloud 8.4
Based on 3 answers
I have seen this first hand and can attest to the statement. We have a single platform for a client with over 3,000 unique storefronts and it scales incredibly well with great management of context, content, and product. It is a great platform for those looking to truly lean into digital and have a platform that both can be modeled after their business versus the platform driving their decisions, and scale with their growth into the future.
Anonymous | TrustRadius Reviewer

SAP HANA

SAP HANA 4.5
Based on 1 answer
Limitation of training deliverable by organization
Shoaib Ansari | TrustRadius Reviewer

Return on Investment

SAP Commerce Cloud

  • Self-service capability allows customers to fulfill orders from anywhere at anytime.
  • SAP Commerce Cloud has integrated intelligent selling tools that add merchandising and recommendations [contained] on products and services that we are promoting.
  • By improving SEO results, we have gained more traffic on our website that ends up making purchases.
Nicole Glaros | TrustRadius Reviewer

SAP HANA

  • We have saved a lot of time in data analysis. Previously, it took us a long time to gather all the information collected from our various business sectors. However, after the arrival of SAP Hana, this whole process changed for the better, as we can analyze the information more precisely and more easily.
  • We have improved the productivity of our business sectors. Thanks to the continuous and real-time analysis of all the sectors of our company, we have been able to find out what are the gaps that exist in the sectors, and we can apply various techniques to optimize that area and make it more productive.
  • We have managed to store much more information in a totally secure database. This large amount of storage has helped us to obtain much more accurate analysis. Thanks to the fact that we have data collected from very old dates, all that data is combined with current data, and thus we can obtain detailed reports and trend graphs that help us understand the progress that each sector of the company has had.
Edward McCallister | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SAP HANA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Rating Summary

Likelihood to Recommend

SAP Commerce Cloud
8.3
SAP HANA
8.7

Likelihood to Renew

SAP Commerce Cloud
10.0
SAP HANA
2.8

Usability

SAP Commerce Cloud
9.0
SAP HANA
7.4

Reliability and Availability

SAP Commerce Cloud
SAP HANA
3.6

Performance

SAP Commerce Cloud
SAP HANA
3.6

Support Rating

SAP Commerce Cloud
9.1
SAP HANA
8.4

Implementation Rating

SAP Commerce Cloud
8.0
SAP HANA
4.5

Scalability

SAP Commerce Cloud
8.4
SAP HANA
4.5

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