Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.4 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
SAP S/4HANA Cloud
Score 8.4 out of 10
N/A
SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed either on premise, in the cloud, or in a hybrid combination for quicker time-to-value.
$0
per month FUE users*
Pricing
SAP Commerce CloudSAP S/4HANA Cloud
Editions & Modules
No answers on this topic
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
Offerings
Pricing Offerings
SAP Commerce CloudSAP S/4HANA Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
More Pricing Information
Community Pulse
SAP Commerce CloudSAP S/4HANA Cloud
Considered Both Products
SAP Commerce Cloud
Chose SAP Commerce Cloud
SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.
Chose SAP Commerce Cloud
Shopify is SaaS and has its use cases, we chose Commerce Cloud because we are looking to launch at an enterprise level
Chose SAP Commerce Cloud
This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and …
SAP S/4HANA Cloud
Chose SAP S/4HANA Cloud
We have selected SAP S/4HANA Cloud because we're running on ECC already. Now we have moved to SAP S/4HANA Cloud ... performance is faster because it runs on only HANA DB.
Chose SAP S/4HANA Cloud
SAP S/4HANA Cloud included the most integration and real-time analytics of other best of breed applications. The improvements in ease of use have greatly improved user experience. I was not directly involved in the selection process but on a team of about 30 who provided …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP Commerce CloudSAP S/4HANA Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
8.2
68 Ratings
7% above category average
SAP S/4HANA Cloud
-
Ratings
Product catalog & listings8.464 Ratings00 Ratings
Product management8.965 Ratings00 Ratings
Bulk product upload8.663 Ratings00 Ratings
Branding8.163 Ratings00 Ratings
Mobile storefront8.161 Ratings00 Ratings
Product variations8.360 Ratings00 Ratings
Website integration8.364 Ratings00 Ratings
Visual customization7.761 Ratings00 Ratings
CMS7.461 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.1
62 Ratings
7% above category average
SAP S/4HANA Cloud
-
Ratings
Abandoned cart recovery8.015 Ratings00 Ratings
Checkout user experience8.261 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
8.2
54 Ratings
1% below category average
SAP S/4HANA Cloud
-
Ratings
eCommerce security8.254 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
7.8
61 Ratings
4% above category average
SAP S/4HANA Cloud
-
Ratings
Promotions & discounts7.760 Ratings00 Ratings
Personalized recommendations8.155 Ratings00 Ratings
SEO7.452 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.9
62 Ratings
13% above category average
SAP S/4HANA Cloud
-
Ratings
Multi-site management8.658 Ratings00 Ratings
Order processing9.260 Ratings00 Ratings
Inventory management9.255 Ratings00 Ratings
Shipping8.856 Ratings00 Ratings
Custom functionality8.759 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.7
247 Ratings
7% above category average
Pay calculation00 Ratings7.3207 Ratings
Benefit plan administration00 Ratings7.2210 Ratings
Direct deposit files00 Ratings7.4208 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.2
361 Ratings
1% below category average
API for custom integration00 Ratings7.2346 Ratings
Plug-ins00 Ratings7.2318 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.2
416 Ratings
1% above category average
Single sign-on capability00 Ratings8.5389 Ratings
Role-based user permissions00 Ratings8.0409 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.3
420 Ratings
5% above category average
Dashboards00 Ratings7.1390 Ratings
Standard reports00 Ratings7.6414 Ratings
Custom reports00 Ratings7.2387 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.3
415 Ratings
8% above category average
Accounts payable00 Ratings8.1413 Ratings
Accounts receivable00 Ratings8.0395 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.9
360 Ratings
1% above category average
Inventory tracking00 Ratings8.1351 Ratings
Automatic reordering00 Ratings7.8306 Ratings
Location management00 Ratings6.9295 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.0
376 Ratings
3% above category average
Pricing00 Ratings7.9356 Ratings
Order entry00 Ratings8.5365 Ratings
Credit card processing00 Ratings7.523 Ratings
Cost of goods sold00 Ratings8.1345 Ratings
Best Alternatives
SAP Commerce CloudSAP S/4HANA Cloud
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Infor VISUAL
Infor VISUAL
Score 7.3 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudSAP S/4HANA Cloud
Likelihood to Recommend
8.6
(70 ratings)
8.5
(477 ratings)
Likelihood to Renew
10.0
(2 ratings)
8.9
(9 ratings)
Usability
9.0
(2 ratings)
8.1
(370 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(3 ratings)
8.4
(75 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
7.3
(4 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
8.9
(48 ratings)
6.0
(1 ratings)
Product Scalability
9.1
(48 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
SAP Commerce CloudSAP S/4HANA Cloud
Likelihood to Recommend
SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
Read full review
SAP
SAP S/4HANA Cloud leverages an in-memory database, allowing for real-time data processing and analytics. This enables organizations to make informed decisions based on up-to-the-minute information S/4HANA Cloud integrates various business modules, including finance, procurement, sales, manufacturing, and supply chain. This integration facilitates seamless data flow across different functional areas
Read full review
Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
SAP
  • Complete production cycle, right from planning to final product manufacturing.
  • Keeping all documents in one place, with ability to upload important stuff against the particular entries.
  • Maintain trail of any changes made to data, validations at the right places and methodological working of each process
Read full review
Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
Read full review
SAP
  • The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge
  • Requires a lot of tedious testing so that no role or function is impacted
  • Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA
Read full review
Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Usability
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
Read full review
SAP
Modern User Interface:
The system features a contemporary and visually appealing interface, promoting a more engaging user experience.
Role-Based Access:
Users access role-specific dashboards and functionalities, ensuring a personalized experience tailored to their responsibilities.
Intuitive Navigation:
Streamlined menus and navigation paths contribute to an intuitive user experience, reducing the learning curve for new users.
Responsive Design:
The platform is designed to be responsive across various devices, allowing users to access information and perform tasks on desktops, tablets, or mobile devices
Read full review
Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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SAP
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
Read full review
Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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SAP
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
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Alternatives Considered
SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
Read full review
SAP
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
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Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review
SAP
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
Read full review
SAP
  • Cost Savings and Lower Total Cost of Ownership (TCO):
  • While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO.
  • Better Visibility and Compliance:
  • The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues.
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.