What users are saying about
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Top Rated
127 Ratings
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Top Rated
614 Ratings

SAP Commerce Cloud

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Top Rated
127 Ratings
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Score 8.1 out of 100

SAP S/4HANA Cloud

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Top Rated
614 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Online Storefront

    7.8

    SAP Commerce Cloud

    78%

    SAP S/4HANA Cloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 9/9 features

    Product catalog & listings

    8.3
    83%
    45 Ratings
    N/A
    0 Ratings

    Product management

    8.3
    83%
    46 Ratings
    N/A
    0 Ratings

    Bulk product upload

    7.9
    79%
    46 Ratings
    N/A
    0 Ratings

    Branding

    7.3
    73%
    45 Ratings
    N/A
    0 Ratings

    Mobile storefront

    6.4
    64%
    44 Ratings
    N/A
    0 Ratings

    Product variations

    8.9
    89%
    45 Ratings
    N/A
    0 Ratings

    Website integration

    8.9
    89%
    46 Ratings
    N/A
    0 Ratings

    Visual customization

    7.5
    75%
    44 Ratings
    N/A
    0 Ratings

    CMS

    6.8
    68%
    43 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    9.0

    SAP Commerce Cloud

    90%

    SAP S/4HANA Cloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 2/2 features

    Abandoned cart recovery

    9.5
    95%
    15 Ratings
    N/A
    0 Ratings

    Checkout user experience

    8.4
    84%
    44 Ratings
    N/A
    0 Ratings

    Online Payment System

    9.1

    SAP Commerce Cloud

    91%

    SAP S/4HANA Cloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 1/1 features

    eCommerce security

    9.1
    91%
    39 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    7.2

    SAP Commerce Cloud

    72%

    SAP S/4HANA Cloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 3/3 features

    Promotions & discounts

    8.8
    88%
    44 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    6.2
    62%
    42 Ratings
    N/A
    0 Ratings

    SEO

    6.7
    67%
    39 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    8.1

    SAP Commerce Cloud

    81%

    SAP S/4HANA Cloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 5/5 features

    Multi-site management

    9.4
    94%
    44 Ratings
    N/A
    0 Ratings

    Order processing

    9.1
    91%
    44 Ratings
    N/A
    0 Ratings

    Inventory management

    7.7
    77%
    40 Ratings
    N/A
    0 Ratings

    Shipping

    7.4
    74%
    42 Ratings
    N/A
    0 Ratings

    Custom functionality

    7.3
    73%
    45 Ratings
    N/A
    0 Ratings

    Payroll Management

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    8.0

    SAP S/4HANA Cloud

    80%
    SAP S/4HANA Cloud ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    7.8
    78%
    108 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.9
    79%
    100 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.2
    82%
    96 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.8
    78%
    99 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.1
    81%
    100 Ratings

    Customization

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    7.4

    SAP S/4HANA Cloud

    74%
    SAP S/4HANA Cloud ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    7.7
    77%
    164 Ratings

    Plug-ins

    N/A
    0 Ratings
    7.1
    71%
    155 Ratings

    Security

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    8.5

    SAP S/4HANA Cloud

    85%
    SAP S/4HANA Cloud ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.4
    84%
    190 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    198 Ratings

    Reporting & Analytics

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    8.2

    SAP S/4HANA Cloud

    82%
    SAP S/4HANA Cloud ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.1
    81%
    193 Ratings

    Standard reports

    N/A
    0 Ratings
    8.1
    81%
    200 Ratings

    Custom reports

    N/A
    0 Ratings
    8.3
    83%
    185 Ratings

    General Ledger and Configurable Accounting

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    8.3

    SAP S/4HANA Cloud

    83%
    SAP S/4HANA Cloud ranks higher in 2/2 features

    Accounts payable

    N/A
    0 Ratings
    8.1
    81%
    190 Ratings

    Accounts receivable

    N/A
    0 Ratings
    8.6
    86%
    186 Ratings

    Inventory Management

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    8.1

    SAP S/4HANA Cloud

    81%
    SAP S/4HANA Cloud ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    8.9
    89%
    170 Ratings

    Automatic reordering

    N/A
    0 Ratings
    8.2
    82%
    146 Ratings

    Location management

    N/A
    0 Ratings
    7.7
    77%
    136 Ratings

    Manufacturing module

    N/A
    0 Ratings
    7.9
    79%
    144 Ratings

    Order Management

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    8.3

    SAP S/4HANA Cloud

    83%
    SAP S/4HANA Cloud ranks higher in 3/3 features

    Pricing

    N/A
    0 Ratings
    8.1
    81%
    169 Ratings

    Order entry

    N/A
    0 Ratings
    8.6
    86%
    174 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    8.2
    82%
    169 Ratings

    Attribute Ratings

    • SAP Commerce Cloud is rated higher in 5 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating, Ease of integration
    • SAP S/4HANA Cloud is rated higher in 2 areas: Likelihood to Recommend, Product Scalability

    Likelihood to Recommend

    8.4

    SAP Commerce Cloud

    84%
    51 Ratings
    8.9

    SAP S/4HANA Cloud

    89%
    220 Ratings

    Likelihood to Renew

    10.0

    SAP Commerce Cloud

    100%
    1 Rating
    9.1

    SAP S/4HANA Cloud

    91%
    4 Ratings

    Usability

    9.0

    SAP Commerce Cloud

    90%
    2 Ratings
    8.8

    SAP S/4HANA Cloud

    88%
    147 Ratings

    Availability

    SAP Commerce Cloud

    N/A
    0 Ratings
    10.0

    SAP S/4HANA Cloud

    100%
    1 Rating

    Performance

    SAP Commerce Cloud

    N/A
    0 Ratings
    8.0

    SAP S/4HANA Cloud

    80%
    1 Rating

    Support Rating

    9.9

    SAP Commerce Cloud

    99%
    6 Ratings
    8.9

    SAP S/4HANA Cloud

    89%
    66 Ratings

    Online Training

    SAP Commerce Cloud

    N/A
    0 Ratings
    9.0

    SAP S/4HANA Cloud

    90%
    1 Rating

    Implementation Rating

    9.1

    SAP Commerce Cloud

    91%
    3 Ratings
    7.6

    SAP S/4HANA Cloud

    76%
    4 Ratings

    Configurability

    SAP Commerce Cloud

    N/A
    0 Ratings
    8.0

    SAP S/4HANA Cloud

    80%
    1 Rating

    Ease of integration

    7.2

    SAP Commerce Cloud

    72%
    31 Ratings
    6.0

    SAP S/4HANA Cloud

    60%
    1 Rating

    Product Scalability

    7.6

    SAP Commerce Cloud

    76%
    29 Ratings
    10.0

    SAP S/4HANA Cloud

    100%
    1 Rating

    Vendor post-sale

    SAP Commerce Cloud

    N/A
    0 Ratings
    7.0

    SAP S/4HANA Cloud

    70%
    1 Rating

    Vendor pre-sale

    SAP Commerce Cloud

    N/A
    0 Ratings
    6.0

    SAP S/4HANA Cloud

    60%
    1 Rating

    Likelihood to Recommend

    SAP

    Because it offers you security, productivity, learning, and confidence—features that software of this type should have and because it is among the best in its area, I recommend SAP Commerce Cloud. As a result, I believe it to be of utmost significance and that most CEOs should be aware of and utilize it.
    Read full review

    SAP

    Based on my personal experience, SAP is a great tool that helps with 3-4 application we designed to achieve our requirements, such as employees Onboarding and Off boarding and also the Insurance automation process, which helps user to claim their insurance at a faster rate, we also improved the latency from 24hours to 3 seconds for setting up a case and processing it further. SAP automation is used heavily to achieve this requirement. The best thing about SAP is it balances business requirements and customer needs.
    Read full review

    Pros

    SAP

    • Commerce engine works really well and easy customization journey for end users
    • Seamless integrations with SAP system at the backend
    • Promotions engines are easy configurable for business users to publish the promotions
    • Headless architecture helps client to have better frontend experience
    Read full review

    SAP

    • Enabling integration of customers ERPs to have transparency in the Supply Chain, enabling real-time digitized operations based on predictability, hence, providing a huge value to customers, vendors and shareholders.
    • S/4 HANA best practices and the new SAP BTP allows any custom code to run in the cloud, providing the best performance and reliability to operations.
    • S/4 HANA Cloud provides the customer with easy-to-use applications that are extended and reduce to zero the concerns with infrastructure and technical management of the application. Customers can finally focus on their business evolution.
    Read full review

    Cons

    SAP

    • Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
    • There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.
    Read full review

    SAP

    • Light version of the solutions for SMB size companies.
    • Not so straight OOTB implementation and a lot of disparity seems with SAP leadership and the salespeople pitches.
    • Need to make the cloud more exclusive to enable a faster shift of organization from OnPremise/AnyPremise solution to cloud.
    Read full review

    Pricing Details

    SAP Commerce Cloud

    Starting Price

    Editions & Modules

    SAP Commerce Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      SAP S/4HANA Cloud

      Starting Price

      $0 per month FUE users*

      Editions & Modules

      SAP S/4HANA Cloud editions and modules pricing
      EditionModules
      SAP S/4HANA CloudCustom Pricing1

      Footnotes

      1. per month FUE users*

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Kick-off your 14-day free trial to discover how you can transform your business with Intelligent ERP. * FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.

      Pricing Info

      Likelihood to Renew

      SAP

      I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
      Read full review

      SAP

      Currently we have to discover all possibilities we have with SAP S/4 Hana. So at the moment the is no need to renew our use of SAP S/4 Hana.
      Read full review

      Usability

      SAP

      The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
      Read full review

      SAP

      There are basically five different ways you can benefit from integrating SAP S/4HANA Cloud, and these are as follows. Faster ROI, Increased business Analytics, lowers total cost of ownership, Improved governance, and compliance, and finally, more intelligent ERP that improves efficiency. Overall this adds to the growth of our organization.
      Read full review

      Support Rating

      SAP

      We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
      Read full review

      SAP

      Customer Service and Support from SAP was crucial during the decision-making process and the following migration. To be clear, migration was far from a friendly and stress-free process, but the Support and Training team sent from SAP was a key to the [successful] implementation. Without this support, I don't believe we would've been able to implement SAP S/4HANA.
      Read full review

      Implementation Rating

      SAP

      Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
      Read full review

      SAP

      Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
      Read full review

      Alternatives Considered

      SAP

      SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and security were another key factors. The overall cost to support and maintain utilizing internal resources as much as possible and only supplement when needed.
      Read full review

      SAP

      Tally software having all inventory management, sourcing and procurement, manufacturing activity and the best is Accounts Management. But all other modules like Costing, Plant maintenance and quality on a deep level is missing. Otherwise if we consider it on Accounting and inventory level it is much easier as well as good software.
      Read full review

      Scalability

      SAP

      Generally, I've been very happy with SAP Commerce Cloud. I feel like it's a good solution for enterprise-level companies that do a significant volume of e-commerce. I do wish that the CMS was easier to use and that it was easier to integrate with CRM systems.
      Read full review

      SAP

      No answers on this topic

      Return on Investment

      SAP

      • For my clients, it has streamlined the costs incurred in their IT infra as using SAP Commerce Cloud requires a lesser upfront setup
      • Due to flexibility in SAP Commerce Cloud, another client was able to scale up their operations and ended up with 5x of orders in the pandemic
      Read full review

      SAP

      • Positive impact would be overall customer satisfaction with close process.
      • A positive impact would be the ease of using the application with the new FIORI advancement.
      • The negative impact would be for the developers and configurators to be provided with more documentation of the product.
      Read full review

      Screenshots

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