Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
SAP S/4HANA Cloud
Score 8.6 out of 10
N/A
SAP S/4HANA Cloud is a modular cloud ERP. Embedded with AI and analytics, it helps business run anywhere, in real time. SAP S/4HANA Cloud can be deployed either on premise, in the cloud, or in a hybrid combination.N/A
Pricing
SAP Commerce CloudSAP S/4HANA Cloud
Editions & Modules
No answers on this topic
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
Offerings
Pricing Offerings
SAP Commerce CloudSAP S/4HANA Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
More Pricing Information
Community Pulse
SAP Commerce CloudSAP S/4HANA Cloud
Considered Both Products
SAP Commerce Cloud
Chose SAP Commerce Cloud
We are already using a lot of SAP products and are having quiet a big SAP application portfolio already, that is why SAP Commerce Cloud was out first choice, in terms of experience and ease of work with them. They are a great support till today whenever required, whether its …
Chose SAP Commerce Cloud
SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.
Chose SAP Commerce Cloud
Shopify is SaaS and has its use cases, we chose Commerce Cloud because we are looking to launch at an enterprise level
Chose SAP Commerce Cloud
This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and …
SAP S/4HANA Cloud
Chose SAP S/4HANA Cloud
We have selected SAP S/4HANA Cloud because we're running on ECC already. Now we have moved to SAP S/4HANA Cloud ... performance is faster because it runs on only HANA DB.
Chose SAP S/4HANA Cloud
SAP S/4HANA Cloud included the most integration and real-time analytics of other best of breed applications. The improvements in ease of use have greatly improved user experience. I was not directly involved in the selection process but on a team of about 30 who provided …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP Commerce CloudSAP S/4HANA Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
7.9
77 Ratings
2% above category average
SAP S/4HANA Cloud
-
Ratings
Product catalog & listings8.273 Ratings00 Ratings
Product management8.573 Ratings00 Ratings
Bulk product upload8.370 Ratings00 Ratings
Branding8.267 Ratings00 Ratings
Mobile storefront7.767 Ratings00 Ratings
Product variations7.867 Ratings00 Ratings
Website integration7.972 Ratings00 Ratings
Visual customization7.768 Ratings00 Ratings
CMS6.769 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
7.9
69 Ratings
3% above category average
SAP S/4HANA Cloud
-
Ratings
Abandoned cart recovery8.014 Ratings00 Ratings
Checkout user experience7.868 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
6.7
60 Ratings
22% below category average
SAP S/4HANA Cloud
-
Ratings
eCommerce security6.760 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
6.8
69 Ratings
11% below category average
SAP S/4HANA Cloud
-
Ratings
Promotions & discounts6.868 Ratings00 Ratings
Personalized recommendations7.361 Ratings00 Ratings
SEO6.459 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.1
70 Ratings
2% above category average
SAP S/4HANA Cloud
-
Ratings
Multi-site management7.965 Ratings00 Ratings
Order processing8.367 Ratings00 Ratings
Inventory management8.362 Ratings00 Ratings
Shipping8.462 Ratings00 Ratings
Custom functionality7.566 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.0
261 Ratings
11% above category average
Pay calculation00 Ratings7.8221 Ratings
Benefit plan administration00 Ratings7.7223 Ratings
Direct deposit files00 Ratings7.7220 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.8
377 Ratings
6% above category average
API for custom integration00 Ratings7.7362 Ratings
Plug-ins00 Ratings7.8333 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.2
433 Ratings
3% above category average
Single sign-on capability00 Ratings8.4405 Ratings
Role-based user permissions00 Ratings8.0426 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.7
437 Ratings
9% above category average
Dashboards00 Ratings7.7406 Ratings
Standard reports00 Ratings7.9430 Ratings
Custom reports00 Ratings7.6404 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.5
429 Ratings
11% above category average
Accounts payable00 Ratings8.3427 Ratings
Accounts receivable00 Ratings8.2409 Ratings
Global Financial Support00 Ratings8.21 Ratings
Primary and Secondary Ledgers00 Ratings8.21 Ratings
Journals and Reconciliations00 Ratings9.11 Ratings
Configurable Accounting00 Ratings9.11 Ratings
Standardized Processes00 Ratings9.11 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.1
377 Ratings
4% above category average
Inventory tracking00 Ratings8.2368 Ratings
Automatic reordering00 Ratings7.8322 Ratings
Location management00 Ratings7.4311 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.1
391 Ratings
5% above category average
Pricing00 Ratings8.1371 Ratings
Order entry00 Ratings8.3380 Ratings
Credit card processing00 Ratings6.824 Ratings
Cost of goods sold00 Ratings8.4360 Ratings
Order Orchestration00 Ratings9.11 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
7.1
1 Ratings
4% below category average
Billing Management00 Ratings8.21 Ratings
Cash and Asset Management00 Ratings1.01 Ratings
Travel & Expense Management00 Ratings9.11 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.21 Ratings
Period Close00 Ratings9.11 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.4
1 Ratings
21% above category average
Project Planning and Scheduling00 Ratings9.11 Ratings
Task Insight for Project Managers00 Ratings7.31 Ratings
Project Mobile Functionality00 Ratings9.11 Ratings
Definable Resource Pools00 Ratings8.21 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.1
1 Ratings
21% above category average
Award Lifecycle Management00 Ratings9.11 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.9
1 Ratings
26% above category average
Bids Analyzed and Compared00 Ratings8.21 Ratings
Contract Authoring00 Ratings9.11 Ratings
Contract Repository00 Ratings9.11 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings9.11 Ratings
Supplier Management00 Ratings9.11 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
8.9
1 Ratings
31% above category average
Risk Repository00 Ratings9.11 Ratings
Control Management00 Ratings9.11 Ratings
Control Efficiency Assessments00 Ratings9.11 Ratings
Issue Detection00 Ratings8.21 Ratings
Remediation and Certification00 Ratings9.11 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.1
1 Ratings
30% above category average
Transportation Planning and Optimization00 Ratings9.11 Ratings
Transportation Execution Management00 Ratings9.11 Ratings
Trade and Customs Management00 Ratings9.11 Ratings
Fulfillment Management00 Ratings9.11 Ratings
Warehouse Workforce Management00 Ratings9.11 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.1
1 Ratings
21% above category average
Production Process Design00 Ratings9.11 Ratings
Production Management00 Ratings9.11 Ratings
Configuration Management00 Ratings9.11 Ratings
Work Execution00 Ratings9.11 Ratings
Manufacturing Costs00 Ratings9.11 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.1
1 Ratings
25% above category average
Forecasting00 Ratings9.11 Ratings
Inventory Planning00 Ratings9.11 Ratings
Performance Monitoring00 Ratings9.11 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP Commerce Cloud
-
Ratings
SAP S/4HANA Cloud
9.1
1 Ratings
24% above category average
Proposal Management00 Ratings9.11 Ratings
Product Master Data Management00 Ratings9.11 Ratings
Best Alternatives
SAP Commerce CloudSAP S/4HANA Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Infor VISUAL
Infor VISUAL
Score 6.3 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudSAP S/4HANA Cloud
Likelihood to Recommend
8.2
(79 ratings)
8.5
(494 ratings)
Likelihood to Renew
10.0
(2 ratings)
8.5
(12 ratings)
Usability
7.2
(12 ratings)
8.1
(387 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(3 ratings)
8.3
(76 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
8.0
(5 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
9.2
(48 ratings)
6.0
(1 ratings)
Product Scalability
9.3
(48 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
SAP Commerce CloudSAP S/4HANA Cloud
Likelihood to Recommend
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
Read full review
SAP
SAP S/4 HANA Cloud is ideally suited for large, global enterprises that need to meet the needs and regulatory requirements of different markets and countries, especially in the core industries that SAP has historically excelled in, such as manufacturing, automotive, retail, and healthcare. It comes with industry-specific configurations for those industries that strongly reduces the need for costly customization, which in turn greatly simplifies 3rd party offerings on top of those more standardized systems
Read full review
Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
SAP
  • Complete production cycle, right from planning to final product manufacturing.
  • Keeping all documents in one place, with ability to upload important stuff against the particular entries.
  • Maintain trail of any changes made to data, validations at the right places and methodological working of each process
Read full review
Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
Read full review
SAP
  • The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge
  • Requires a lot of tedious testing so that no role or function is impacted
  • Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA
Read full review
Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Usability
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
Read full review
SAP
Our organization is quite satisfied with implementing this cloud. They can now perform tasks with less complexity and make accurate decisions with accurate data. Also, the automated reports produced by S4HANA are truly commendable. They save a lot of time. Additionally, it combines strong data visualization tools and indication features that draw the user's attention if there is any malfunctioning.
Read full review
Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Read full review
SAP
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
Read full review
Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review
SAP
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
Read full review
Alternatives Considered
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
Read full review
SAP
Microsoft is an all-in-one business management solution designed for small and medium-sized enterprises. It covers finance, operations, sales, and customer service, and it integrates with other Microsoft 365 applications. SAP S/4HANA Cloud is often seen as more suitable for larger enterprises with complex business processes. SAP S/4HANA Cloud provides robust integration capabilities, allowing seamless connections with other SAP applications and third-party systems. It is designed to be part of the larger SAP ecosystem.
Read full review
Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review
SAP
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
Read full review
SAP
  • Cost Savings and Lower Total Cost of Ownership (TCO):
  • While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO.
  • Better Visibility and Compliance:
  • The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues.
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.