What users are saying about
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Top Rated
127 Ratings
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Top Rated
266 Ratings

SAP Commerce Cloud

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Top Rated
127 Ratings
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Score 8.1 out of 100

Stripe

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Top Rated
266 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Online Storefront

    7.8

    SAP Commerce Cloud

    78%

    Stripe

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 9/9 features

    Product catalog & listings

    8.3
    83%
    45 Ratings
    N/A
    0 Ratings

    Product management

    8.3
    83%
    46 Ratings
    N/A
    0 Ratings

    Bulk product upload

    7.9
    79%
    46 Ratings
    N/A
    0 Ratings

    Branding

    7.3
    73%
    45 Ratings
    N/A
    0 Ratings

    Mobile storefront

    6.4
    64%
    44 Ratings
    N/A
    0 Ratings

    Product variations

    8.9
    89%
    45 Ratings
    N/A
    0 Ratings

    Website integration

    8.9
    89%
    46 Ratings
    N/A
    0 Ratings

    Visual customization

    7.5
    75%
    44 Ratings
    N/A
    0 Ratings

    CMS

    6.9
    69%
    43 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    9.0

    SAP Commerce Cloud

    90%

    Stripe

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 2/2 features

    Abandoned cart recovery

    9.5
    95%
    15 Ratings
    N/A
    0 Ratings

    Checkout user experience

    8.4
    84%
    44 Ratings
    N/A
    0 Ratings

    Online Payment System

    9.1

    SAP Commerce Cloud

    91%

    Stripe

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 1/1 features

    eCommerce security

    9.1
    91%
    39 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    7.2

    SAP Commerce Cloud

    72%

    Stripe

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 3/3 features

    Promotions & discounts

    8.8
    88%
    44 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    6.2
    62%
    42 Ratings
    N/A
    0 Ratings

    SEO

    6.8
    68%
    39 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    8.1

    SAP Commerce Cloud

    81%

    Stripe

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 5/5 features

    Multi-site management

    9.4
    94%
    44 Ratings
    N/A
    0 Ratings

    Order processing

    9.1
    91%
    44 Ratings
    N/A
    0 Ratings

    Inventory management

    7.7
    77%
    40 Ratings
    N/A
    0 Ratings

    Shipping

    7.4
    74%
    42 Ratings
    N/A
    0 Ratings

    Custom functionality

    7.3
    73%
    45 Ratings
    N/A
    0 Ratings

    Payment Gateways

    SAP Commerce Cloud

    Feature Set Not Supported
    N/A
    3.3

    Stripe

    33%
    Stripe ranks higher in 6/6 features

    Fraud Detection

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    API or SDK

    N/A
    0 Ratings
    3.5
    35%
    2 Ratings

    Recurring Payment Support

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    Billing and Invoicing Support

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Global Support

    N/A
    0 Ratings
    3.5
    35%
    2 Ratings

    Payment Form Acceptance

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    Attribute Ratings

    • SAP Commerce Cloud is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Stripe is rated higher in 2 areas: Usability, Implementation Rating
    • SAP Commerce Cloud and Stripe are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.4

    SAP Commerce Cloud

    84%
    51 Ratings
    8.0

    Stripe

    80%
    86 Ratings

    Likelihood to Renew

    10.0

    SAP Commerce Cloud

    100%
    1 Rating
    10.0

    Stripe

    100%
    2 Ratings

    Usability

    9.0

    SAP Commerce Cloud

    90%
    2 Ratings
    10.0

    Stripe

    100%
    2 Ratings

    Support Rating

    9.9

    SAP Commerce Cloud

    99%
    6 Ratings
    9.8

    Stripe

    98%
    30 Ratings

    Implementation Rating

    9.1

    SAP Commerce Cloud

    91%
    3 Ratings
    10.0

    Stripe

    100%
    1 Rating

    Ease of integration

    7.2

    SAP Commerce Cloud

    72%
    31 Ratings

    Stripe

    N/A
    0 Ratings

    Product Scalability

    7.6

    SAP Commerce Cloud

    76%
    29 Ratings

    Stripe

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP

    Because it offers you security, productivity, learning, and confidence—features that software of this type should have and because it is among the best in its area, I recommend SAP Commerce Cloud. As a result, I believe it to be of utmost significance and that most CEOs should be aware of and utilize it.
    Read full review

    Stripe

    Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
    Read full review

    Pros

    SAP

    • Commerce engine works really well and easy customization journey for end users
    • Seamless integrations with SAP system at the backend
    • Promotions engines are easy configurable for business users to publish the promotions
    • Headless architecture helps client to have better frontend experience
    Read full review

    Stripe

    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Read full review

    Cons

    SAP

    • Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
    • There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.
    Read full review

    Stripe

    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Read full review

    Pricing Details

    SAP Commerce Cloud

    Starting Price

    Editions & Modules

    SAP Commerce Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Stripe

      Starting Price

      $0 per successful charge

      Editions & Modules

      Stripe editions and modules pricing
      EditionModules
      Integrated2.9% + 0.301
      CustomizedContact sales team2
      Radar0.053
      Terminal2.7% + 0.054
      Sigma0.025
      Atlass5006
      Issuing0.107
      Premium Support1,8008

      Footnotes

      1. per successful charge
      2. none
      3. per screened transaction
      4. per successful charge
      5. per charge
      6. one-time fee
      7. per virtual card
      8. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      SAP

      I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
      Read full review

      Stripe

      Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
      Read full review

      Usability

      SAP

      The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
      Read full review

      Stripe

      Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
      Read full review

      Support Rating

      SAP

      We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
      Read full review

      Stripe

      Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
      Read full review

      Implementation Rating

      SAP

      Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
      Read full review

      Stripe

      It took less than an hour to have everything setup and running
      Read full review

      Alternatives Considered

      SAP

      SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and security were another key factors. The overall cost to support and maintain utilizing internal resources as much as possible and only supplement when needed.
      Read full review

      Stripe

      We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
      Read full review

      Scalability

      SAP

      Generally, I've been very happy with SAP Commerce Cloud. I feel like it's a good solution for enterprise-level companies that do a significant volume of e-commerce. I do wish that the CMS was easier to use and that it was easier to integrate with CRM systems.
      Read full review

      Stripe

      No answers on this topic

      Return on Investment

      SAP

      • For my clients, it has streamlined the costs incurred in their IT infra as using SAP Commerce Cloud requires a lesser upfront setup
      • Due to flexibility in SAP Commerce Cloud, another client was able to scale up their operations and ended up with 5x of orders in the pandemic
      Read full review

      Stripe

      • It makes getting money from your clients really easy
      • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
      • It is very easy to integrate with online assets of the company
      • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
      • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
      Read full review

      Screenshots

      Add comparison