SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP Sales Cloud
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Sales Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales Cloud
Considered Both Products
SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud excels over Oracle Sales due to its smoother integration with our business processes and superior scalability. The comprehensive features of SAP Sales Cloud, coupled with its seamless compatibility
Chose SAP Sales Cloud
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor …
Chose SAP Sales Cloud
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into …
Chose SAP Sales Cloud
SAP Sales Cloud is known for its seamless integration capabilities, especially with other SAP solutions like ERP systems. This allows for a unified and comprehensive view of business operations, contributing to better decision-making. It is often recognized for its scalability, …
Chose SAP Sales Cloud
It depends on what your business needs are. The benefits of Zoho CRM are related to its integration with Zoho's other products.
SAP Sales Cloud is built with larger businesses in mind and is a comprehensive solution for multiple departments. Learning curve aside, many large …
Chose SAP Sales Cloud
Against most of the software like it, SAP Sales Cloud has a strong resilience of features and functionality. It is more dynamic and an all-in-one sale cloud solution. its lead management and opportunity tracking are the top-notch features of SAP Sales Cloud. Their customer …
Chose SAP Sales Cloud
We evaluated SAP Sales Cloud as a suitable alternative to Hubspot, but we are not convinced that it stacks up against it. It does provide a better forecasting system, although it's not as customizable as Hubspot's, the direct impact of this situation is that we need to rely …
Chose SAP Sales Cloud
SAP is very well known platform for sales processes with great feedback from other users. We got the required customization and our needs were fulfilled, hence we selected SAP Sales cloud.
Chose SAP Sales Cloud
The main product I have used in comparison is Salesforce Commerce Cloud. Ultimately, we selected SAP Sales Cloud because it fits within our existing tech stack, and we thought it would be easier to implement and ultimately scale across the organization during our rapid growth …
Chose SAP Sales Cloud
SAP Sales Cloud is a good rival that is slightly more intuitive and easier to use but much more scalable.
Chose SAP Sales Cloud
We liked SAP Sales Cloud the best because of the tracking capabilities between many different teams, allowing us to collaborate in a way we weren't capable of beforehand. The strong customer community was also a factor; that way, we have a way to see how other users have been …
Chose SAP Sales Cloud
The platform is often used to enable mobile sales teams. Sales representatives can access customer data, product information, and order processing on-the-go, improving their productivity.
Chose SAP Sales Cloud
Microsoft Dynamics is often the first choice because it integrates well with the MS Office Suite, but as a cloud platform it was in our experience lumpier, and more difficult to configure. You would need external consultants to come in and set up many of the interfaces, often …
Chose SAP Sales Cloud
Easy adoption using other products like SAP Customer Data Solutions and SAP Service Cloud. For your developers integration is transparent but if your business logic or on-premise software is made by your organisation, integration is not easy and required more time (and …
Chose SAP Sales Cloud
Since the business model was complex, it was easy to single out the products that missed any of the critical feature or extent of the customization of the need for the industry we work in and is implementing internally. The other product lagged behind the scalability to which …
Chose SAP Sales Cloud
  • Contact management
  • Lead management
  • Opportunity management
Chose SAP Sales Cloud
While I did enjoy using HubSpot, my old manager switched us out from HubSpot to SAP Sales Cloud. While I no longer have this manager, I’m so grateful that she made this change. SAP Sales Cloud has made such an impact on our business and it’s growth
Chose SAP Sales Cloud
I believe SAP Sales Cloud can only be compared to Salesforce in the category market they serve larger organizations with significant deals, extensive pipelines, and long sales cycles. Hubspot is catching up, though, so the future will tell. Feature-wise, SAP Sales Cloud …
Chose SAP Sales Cloud
With this distinction in mind, here are some reasons why you might select SAP Sales Cloud over Salesforce CMS:Focus on Sales and Customer Management: If your primary business need revolves around sales, customer relationship management, and managing sales processes, SAP Sales …
Chose SAP Sales Cloud
Existing clientele gave a lot of confidence. Integration capabilities we found better in SAP, which was of utmost importance for us as we needed to create a sales ecosystem for account based selling.

Management of sales campaign and predictive analytics was a huge plus in order …
Chose SAP Sales Cloud
t is very interesting to understand the needs of customers through a software, each customer has a separate case and file, and all correspondence is analyzed by the system and artificial intelligence. I
Top Pros
Top Cons
Features
SAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.0
101 Ratings
4% above category average
Customer data management / contact management8.499 Ratings
Workflow management8.299 Ratings
Territory management8.187 Ratings
Opportunity management8.695 Ratings
Integration with email client (e.g., Outlook or Gmail)8.192 Ratings
Contract management7.494 Ratings
Quote & order management7.991 Ratings
Interaction tracking8.394 Ratings
Channel / partner relationship management6.892 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
7.4
85 Ratings
1% below category average
Case management6.482 Ratings
Call center management7.877 Ratings
Help desk management7.978 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management7.388 Ratings
Email marketing7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
7.3
95 Ratings
4% below category average
Task management7.791 Ratings
Billing and invoicing management6.978 Ratings
Reporting7.386 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Forecasting7.488 Ratings
Pipeline visualization6.989 Ratings
Customizable reports8.092 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
7.6
92 Ratings
0% above category average
Custom fields7.992 Ratings
Custom objects7.489 Ratings
Scripting environment7.980 Ratings
API for custom integration7.483 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Single sign-on capability9.092 Ratings
Role-based user permissions8.290 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
7.5
67 Ratings
4% above category average
Social data8.067 Ratings
Social engagement6.965 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.1
82 Ratings
13% above category average
Marketing automation8.078 Ratings
Compensation management8.366 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.1
82 Ratings
8% above category average
Mobile access8.182 Ratings
Best Alternatives
SAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternatives
User Ratings
SAP Sales Cloud
Likelihood to Recommend
8.5
(112 ratings)
Likelihood to Renew
9.0
(7 ratings)
Usability
6.8
(7 ratings)
Availability
8.0
(1 ratings)
Performance
8.0
(1 ratings)
Support Rating
8.8
(10 ratings)
Online Training
7.0
(2 ratings)
Implementation Rating
8.0
(1 ratings)
Product Scalability
8.3
(72 ratings)
User Testimonials
SAP Sales Cloud
Likelihood to Recommend
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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Pros
SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Scalability
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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