What users are saying about
147 Ratings
1 Rating
147 Ratings
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Score 8.5 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

SAP CRM

SAP CRM is a well-designed platform for small to medium-sized businesses that want to manage their customer-centric operations through a single pane of glass. Changes can be made quickly and easily for different scenarios. Many features allow flexibility and scalability, making it ideal for large industries with significant capital and customer bases. Data automation helps maintain a healthy relationship with customers.
Aononna Tazin | TrustRadius Reviewer

WeStrive

WeStrive is perfect for any personal trainers looking to work online with their clients. Basically any trainer. If you are already building programs in Excel or PDFs, then it will be a perfect transition for you. Highly recommend! It's also awesome for your in-person clients if you want to track their bodyweight and progression over time.
Cy Zellner | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

SAP CRM
8.7
WeStrive
10.0
Customer data management / contact management
SAP CRM
9.0
WeStrive
10.0
Workflow management
SAP CRM
9.1
WeStrive
10.0
Territory management
SAP CRM
8.5
WeStrive
Opportunity management
SAP CRM
8.3
WeStrive
10.0
Integration with email client (e.g., Outlook or Gmail)
SAP CRM
8.8
WeStrive
Contract management
SAP CRM
8.6
WeStrive
10.0
Quote & order management
SAP CRM
8.7
WeStrive
10.0
Interaction tracking
SAP CRM
8.8
WeStrive
10.0
Channel / partner relationship management
SAP CRM
8.6
WeStrive

Customer Service & Support

SAP CRM
8.4
WeStrive
Case management
SAP CRM
8.7
WeStrive
Call center management
SAP CRM
8.3
WeStrive
Help desk management
SAP CRM
8.3
WeStrive

Marketing Automation

SAP CRM
8.4
WeStrive
Lead management
SAP CRM
8.4
WeStrive
Email marketing
SAP CRM
8.4
WeStrive

CRM Project Management

SAP CRM
8.5
WeStrive
10.0
Task management
SAP CRM
8.1
WeStrive
10.0
Billing and invoicing management
SAP CRM
8.8
WeStrive
10.0
Reporting
SAP CRM
8.7
WeStrive
10.0

CRM Reporting & Analytics

SAP CRM
8.8
WeStrive
Forecasting
SAP CRM
8.8
WeStrive
Pipeline visualization
SAP CRM
8.7
WeStrive
Customizable reports
SAP CRM
8.7
WeStrive

Customization

SAP CRM
8.3
WeStrive
10.0
Custom fields
SAP CRM
8.4
WeStrive
10.0
Custom objects
SAP CRM
8.7
WeStrive
10.0
Scripting environment
SAP CRM
8.2
WeStrive
API for custom integration
SAP CRM
8.0
WeStrive

Security

SAP CRM
8.8
WeStrive
10.0
Single sign-on capability
SAP CRM
8.9
WeStrive
10.0
Role-based user permissions
SAP CRM
8.6
WeStrive

Social CRM

SAP CRM
8.8
WeStrive
Social data
SAP CRM
8.6
WeStrive
Social engagement
SAP CRM
8.9
WeStrive

Integrations with 3rd-party Software

SAP CRM
8.5
WeStrive
Marketing automation
SAP CRM
8.7
WeStrive
Compensation management
SAP CRM
8.3
WeStrive

Platform

SAP CRM
8.2
WeStrive
10.0
Mobile access
SAP CRM
8.2
WeStrive
10.0

Pros

SAP CRM

  • Our customers benefit from SAP CRM's 360-degree views and case management capabilities.
  • As a middleware business tool, case reporting is excellent, and it works well with WM systems to communicate with various departments.
  • It is an excellent tool for tracking customer relationships across multiple channels, and it's easy to use.
Aurpa Fiza | TrustRadius Reviewer

WeStrive

  • Client management tools
  • Fitness program builders
  • Billing & scheduled billing
  • Landing pages
Cy Zellner | TrustRadius Reviewer

Cons

SAP CRM

  • One of the things I don't like about "SAP CRM" is that there are no alerts or notifications which could warn when something happens within the platform.
  • It does not have integration with any type of social network.
  • The robust and unintuitive appearance makes it a bit complicated to use all its functionalities.
Magly Jhonson | TrustRadius Reviewer

WeStrive

  • They are re-launching anyways but I want to title days in a program.
Cy Zellner | TrustRadius Reviewer

Likelihood to Renew

SAP CRM

SAP CRM 9.0
Based on 4 answers
I know what SAP CRM can do in the future. We are very happy with the product and think it is a great choice for both SAP ERP users and even those who do not use other SAP products. We have both Salesforce and SAP CRM, and we feel that Salesforce is a good product for a few years, but SAP CRM is a more fully-featured product and is a better choice for complex organizations capable of running installed software of this complexity. It is often just a question of budget.
Anonymous | TrustRadius Reviewer

WeStrive

No score
No answers yet
No answers on this topic

Usability

SAP CRM

SAP CRM 8.7
Based on 6 answers
SAP CRM's usability involve tons and tons of use cases. It is not just for one domain, but multiple threads which run in parallel in companies. Ranging from big data analytics to resource management and housing sales data. SAP CRM is capable of all of these and even more. Therefore, it has a huge list of usabilities.
Anonymous | TrustRadius Reviewer

WeStrive

WeStrive 10.0
Based on 1 answer
Usability is the number one feature of WeStrive. It's insanely easy to use.
Cy Zellner | TrustRadius Reviewer

Support Rating

SAP CRM

SAP CRM 9.3
Based on 7 answers
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Aurpa Fiza | TrustRadius Reviewer

WeStrive

WeStrive 10.0
Based on 1 answer
10/10 support. They reply almost immediately to any of my questions.
Cy Zellner | TrustRadius Reviewer

Alternatives Considered

SAP CRM

SAP CRM is easy to use crm tools with excellent support. Lots of customization is available and increased ROI. High security and easy data analysis and display on dashboards. Builds healthy relation with customers, both pre sales and post sales. Huge variety of patches available depending on industry.
Anonymous | TrustRadius Reviewer

WeStrive

No answers on this topic

Return on Investment

SAP CRM

  • Longer implementation time when client needs customization in SAP CRM based on their custom business processes. That leads to longer ROI.
  • Proper training is key step to ROI on SAP CRM.
  • Out of box solution gives quick ROI. When client is implementing process first time & adapts SAP CRM provided solution in their organization.
Anonymous | TrustRadius Reviewer

WeStrive

  • 100% Positive, so much money saved.
  • So much time saved!
Cy Zellner | TrustRadius Reviewer

Screenshots

Pricing Details

SAP CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP CRM Editions & Modules

Additional Pricing Details

WeStrive

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

WeStrive Editions & Modules

Edition
Basic7/Month1
Regular17/Month2
Advanced35/Month3
Pro49/Month4
Premium65/Month5
Guru99/Month6
  1. 1 Private Client
  2. 5 Private Clients
  3. 15 Private Clients
  4. 30 Private Clients
  5. 50 Private Clients
  6. Unlimited Private Clients
Additional Pricing Details

Rating Summary

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