SAP Crystal vs. SAP Lumira Discovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Crystal
Score 8.7 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
SAP Lumira Discovery
Score 7.6 out of 10
N/A
SAP Lumira Discovery is SAP’s data visualization and discovery application. It facilitates data discovery, visualization, and analysis by assisting users with creation of dashboards, infographics, presentations, data facets, tag clouds, and more.
$185
per user
Pricing
SAP CrystalSAP Lumira Discovery
Editions & Modules
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
SAP Lumira, standard edition
$185
per user
Offerings
Pricing Offerings
SAP CrystalSAP Lumira Discovery
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
SAP CrystalSAP Lumira Discovery
Considered Both Products
SAP Crystal
Chose SAP Crystal
As already stated, some businesses may find SAP Crystal Reports too expensive. While there are cheaper alternatives, it will all depend on your business' specific needs which product to choose. Another factor to consider is, what is the product, the majority of your clients is …
Chose SAP Crystal
When we evaluated several options, we found SAP Crystal Server to be more reliable than some of its competitors. We wanted something that we could customise to use in several departments and for all different types of situations where reports would be useful. We also use other …
Chose SAP Crystal
SAP Crystal Reports is great because it is easy to use (once you learn the program) and the possibilities are endless. We also use some other programs as well as SAP Crystal Reports for some additional reports and related visuals. We went to SAP because of the possibilities of …
Chose SAP Crystal
Much easier than SQRibe from what I remember as it was over a decade ago. Similar to MSRS, but with more functionality.
Chose SAP Crystal
Crystal Reports fits a niche for us in standard reporting. We don't use it for creating dashboards or interactive data analysis. That's where Tableau excels. For on-demand reports, we prefer Microsoft Reporting Service and Analysis Services. Crystal Report is very good when it …
Chose SAP Crystal
WebIntelligence is a good reporting tool that offers good online interactivity. WebIntelligence also offers a web based design application so reports can be modified on the fly. BusinessObjects Explorer and SAP Lumira are the good tools for ad hoc analysis and slicing and …
SAP Lumira Discovery
Chose SAP Lumira Discovery
Lumira is more powerful in some ways but also slightly more limited in others. While at least in my experience Lumira can feel somewhat cookie cutter in the options you have, overall you are able to get a better sense of understanding of the current state of things using …
Chose SAP Lumira Discovery
we choose SAP Lumira because comes from SAP and we trust in the quality of their products, also we saw a very potetial tool for out clients to explore their data and add value to their erp implementation
Chose SAP Lumira Discovery
It has many design options, dimensions, Multiple Data source options and option to share report data on Cloud. Cost of tool is less.
Chose SAP Lumira Discovery
Lumira is easier to use for a business analyst, and doesn't require additional training.
Top Pros
Top Cons
Features
SAP CrystalSAP Lumira Discovery
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP Crystal
9.3
122 Ratings
13% above category average
SAP Lumira Discovery
7.5
96 Ratings
9% below category average
Pixel Perfect reports8.0111 Ratings00 Ratings
Customizable dashboards10.097 Ratings7.596 Ratings
Report Formatting Templates10.0115 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP Crystal
9.6
134 Ratings
17% above category average
SAP Lumira Discovery
7.6
102 Ratings
6% below category average
Drill-down analysis10.0115 Ratings7.699 Ratings
Formatting capabilities10.0133 Ratings7.8102 Ratings
Integration with R or other statistical packages8.663 Ratings00 Ratings
Report sharing and collaboration10.0118 Ratings7.497 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP Crystal
9.4
134 Ratings
12% above category average
SAP Lumira Discovery
7.2
94 Ratings
15% below category average
Publish to Web9.289 Ratings7.781 Ratings
Publish to PDF10.0131 Ratings7.693 Ratings
Report Versioning9.093 Ratings00 Ratings
Report Delivery Scheduling9.096 Ratings6.355 Ratings
Delivery to Remote Servers10.052 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP Crystal
8.0
88 Ratings
1% below category average
SAP Lumira Discovery
5.6
103 Ratings
36% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.651 Ratings8.1101 Ratings
Location Analytics / Geographic Visualization8.575 Ratings6.794 Ratings
Predictive Analytics7.841 Ratings2.072 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP Crystal
8.6
86 Ratings
0% below category average
SAP Lumira Discovery
-
Ratings
Multi-User Support (named login)7.879 Ratings00 Ratings
Role-Based Security Model7.778 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.478 Ratings00 Ratings
Report-Level Access Control10.01 Ratings00 Ratings
Single Sign-On (SSO)9.038 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP Crystal
8.4
62 Ratings
5% above category average
SAP Lumira Discovery
-
Ratings
Responsive Design for Web Access8.760 Ratings00 Ratings
Mobile Application7.643 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.057 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP Crystal
7.0
43 Ratings
12% below category average
SAP Lumira Discovery
-
Ratings
REST API7.48 Ratings00 Ratings
Javascript API6.035 Ratings00 Ratings
iFrames7.18 Ratings00 Ratings
Java API6.035 Ratings00 Ratings
Themeable User Interface (UI)8.337 Ratings00 Ratings
Customizable Platform (Open Source)7.031 Ratings00 Ratings
Best Alternatives
SAP CrystalSAP Lumira Discovery
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP CrystalSAP Lumira Discovery
Likelihood to Recommend
10.0
(156 ratings)
6.9
(104 ratings)
Likelihood to Renew
10.0
(19 ratings)
-
(0 ratings)
Usability
9.4
(28 ratings)
7.8
(14 ratings)
Availability
8.0
(1 ratings)
9.0
(1 ratings)
Performance
8.0
(1 ratings)
7.0
(1 ratings)
Support Rating
8.6
(21 ratings)
7.0
(11 ratings)
In-Person Training
10.0
(1 ratings)
6.0
(1 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
Implementation Rating
8.8
(14 ratings)
10.0
(3 ratings)
Configurability
8.0
(1 ratings)
2.0
(1 ratings)
Ease of integration
7.0
(1 ratings)
5.0
(1 ratings)
Product Scalability
7.0
(1 ratings)
6.0
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
7.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
SAP CrystalSAP Lumira Discovery
Likelihood to Recommend
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
SAP
Infographics derived from specific data sources appears to be well suited for development using Lumira. The development of executive level dashboards was less appropriate from my perspective. The software does not provide sufficient demonstration or samples for the users to learn from in my opinion.
Read full review
Pros
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
SAP
  • SAP has built in features you would expect from a data visualization package, like easy import from other SAP systems.
  • SAP has most of the typical charts that you would expect in order to visualize your data.
  • SAP allows you to have multiple charts on one visualization for your data.
Read full review
Cons
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
SAP
  • Even though the process of creating visualizations of data is now greatly improved, it could still be a lot better as users become accustomed to this kind of tool and bring forward edge cases the developers did not anticipate.
  • It would be awesome to have a cross platform tool that works on more than just Windows.
  • Some options for specific graphs feel limiting.
Read full review
Likelihood to Renew
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Read full review
SAP
No answers on this topic
Usability
SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
SAP
SAP Lumira is very good self service analytical tool with powerful capabilities. However need to look into other SAP products in BI space, like SAP SAC. SAP Lumira is more used for custom and complex analytical need in business intelligence area. Also SAP Lumira is going out of maintenance in coming future replaced by SAP SAC.
Read full review
Reliability and Availability
SAP
No answers on this topic
SAP
Lumira is a desktop application runs in its own JVM. It installs its own java runtime libraries to avoid any core java version conflicts. The availability of the application is completely relies on individual machine hardware configuration. On a decent desktop, it performs well and always launches in either 32 or 64 bit environment based on the hosts system's OS
Read full review
Performance
SAP
No answers on this topic
SAP
The performance is linear with amount of data that is being explored. We have done some benchmarks acquiring 10million data cells without having any performance problems. We need to make proper adjustments to jvm run time properties to start with higher heap size and other parameters that optimizes the run time performance
Read full review
Support Rating
SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Read full review
SAP
It does not have many bugs or issues since not a lot of new features are being added. The customer support for SAP Lumira Discovery is good and anyone considering this as a self-service tool would be happy. It integrates well in the SAP BI suite of products and the overall experience is positive.
Read full review
In-Person Training
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
SAP
We did not take in-person training
Read full review
Online Training
SAP
No answers on this topic
SAP
Most of the user guides are pretty comprehensive and very easy to understand. The product itself is designed to be self-serve tool, did not need much of the end-user training. Most of the training we had is to how to read the data, how to explore the data, how to acquire the data etc.
Read full review
Implementation Rating
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
SAP
Installing the desktop software on end-user machines is always challenging. The machine specifications are the biggest factor when running Lumira and be able to handle large datasets during data exploration. This often demands beefy machines at least for power-users. Although Lumira software licensing is not a big problem but managing partner's extensions and keeping track of their individual licenses may be an issue. If there is a way to bundle the more popular extensions such as vSQL or vOLAP should be bundled in core product and offer them as part of Lumira license instead of a separate license which causer operational burden.
Read full review
Alternatives Considered
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
SAP
Even though SAP Analytics Cloud is considered to be better in aspects such as data connectivity or analytics, we decided to choose Lumira as it was easier to understand, learn and use. As our business is not really that big and does not require the inclusion of large amounts of data, Lumira was overall the safest and most comfortable option. Also, some members in our team had previous knowledge so it was easier to adapt
Read full review
Scalability
SAP
No answers on this topic
SAP
Enterprise wide implementation is a challenge with data security and trustedness. No easy installation can be done across the enterprise. no upgrade paths also available from SAP. They have so much of experience with desktop implementation, there it could be a controlled environment with a capital budget. These may be resolved in the upcoming releases
Read full review
Return on Investment
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
SAP
  • We could obtain original data from vast and detailed corporate and personal data sources.
  • We could share visual analysis results with stakeholders via the cloud, and it could also be viewed on a tablet.
  • It is very flexible and accurate to use. It can be used for forecasting sales, resource planning, and scheduling.
Read full review
ScreenShots

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports

SAP Lumira Discovery Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of