What users are saying about
7 Ratings
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Score 8.3 out of 100
52 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

SAP Digital CRM

No answers on this topic

SAS Business Intelligence

SAS Business Intelligence is more suited to organizations which are already using SAS as the primary software for their analytics needs. Learning curve is relatively shorter for teams already skilled in BASE SAS. For organizations already working with open source software like Julia and Python, it doesn't make much sense to use SAS BI.
Raman Ahuja | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

SAP Digital CRM
SAS Business Intelligence
8.3
Pixel Perfect reports
SAP Digital CRM
SAS Business Intelligence
8.0
Customizable dashboards
SAP Digital CRM
SAS Business Intelligence
8.0
Report Formatting Templates
SAP Digital CRM
SAS Business Intelligence
8.9

Ad-hoc Reporting

SAP Digital CRM
SAS Business Intelligence
8.4
Drill-down analysis
SAP Digital CRM
SAS Business Intelligence
8.9
Formatting capabilities
SAP Digital CRM
SAS Business Intelligence
8.9
Integration with R or other statistical packages
SAP Digital CRM
SAS Business Intelligence
7.9
Report sharing and collaboration
SAP Digital CRM
SAS Business Intelligence
8.1

Report Output and Scheduling

SAP Digital CRM
SAS Business Intelligence
8.4
Publish to Web
SAP Digital CRM
SAS Business Intelligence
8.0
Publish to PDF
SAP Digital CRM
SAS Business Intelligence
9.0
Report Versioning
SAP Digital CRM
SAS Business Intelligence
8.1
Report Delivery Scheduling
SAP Digital CRM
SAS Business Intelligence
9.0
Delivery to Remote Servers
SAP Digital CRM
SAS Business Intelligence
8.1

Data Discovery and Visualization

SAP Digital CRM
SAS Business Intelligence
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
SAP Digital CRM
SAS Business Intelligence
8.0
Location Analytics / Geographic Visualization
SAP Digital CRM
SAS Business Intelligence
8.0
Predictive Analytics
SAP Digital CRM
SAS Business Intelligence
8.1

Access Control and Security

SAP Digital CRM
SAS Business Intelligence
8.1
Multi-User Support (named login)
SAP Digital CRM
SAS Business Intelligence
8.1
Role-Based Security Model
SAP Digital CRM
SAS Business Intelligence
7.1
Multiple Access Permission Levels (Create, Read, Delete)
SAP Digital CRM
SAS Business Intelligence
9.0
Single Sign-On (SSO)
SAP Digital CRM
SAS Business Intelligence
8.1

Mobile Capabilities

SAP Digital CRM
SAS Business Intelligence
7.4
Responsive Design for Web Access
SAP Digital CRM
SAS Business Intelligence
8.0
Dedicated iOS Application
SAP Digital CRM
SAS Business Intelligence
6.9
Dedicated Android Application
SAP Digital CRM
SAS Business Intelligence
6.9
Dashboard / Report / Visualization Interactivity on Mobile
SAP Digital CRM
SAS Business Intelligence
7.9

Application Program Interfaces (APIs) / Embedding

SAP Digital CRM
SAS Business Intelligence
7.4
REST API
SAP Digital CRM
SAS Business Intelligence
8.0
Javascript API
SAP Digital CRM
SAS Business Intelligence
6.1
iFrames
SAP Digital CRM
SAS Business Intelligence
6.0
Java API
SAP Digital CRM
SAS Business Intelligence
8.0
Themeable User Interface (UI)
SAP Digital CRM
SAS Business Intelligence
10.0
Customizable Platform (Open Source)
SAP Digital CRM
SAS Business Intelligence
6.0

Pros

SAP Digital CRM

No answers on this topic

SAS Business Intelligence

  • SAS BI makes it very easy to create interactive dashboards even for someone who is not from an IT background. For some specific requirements, basic knowledge of SQL is good enough.
  • A lot of functions have been predefined which makes it very convenient to create dashboards and reports. One doesn't need to be from an IT or a programming background to understand and create dashboards.
  • It supports other programming languages like R and also has a seamless API integration with various data management platforms.
Tapan Jain | TrustRadius Reviewer

Cons

SAP Digital CRM

No answers on this topic

SAS Business Intelligence

  • There will be a steep learning curve for individuals transitioning from BASE SAS to SAS BI. Our department was filled with experienced SAS programmers, but that did little to prepare us for the challenges of SAS BI. Training will be a must.
  • It is possible, but extremely difficult to customize the web-based portions of SAS BI, like the Information Delivery Portal or Web Report Studio. Having an out-of-the box solution is great to get up and coming quickly, but customizing the look and feel for the web-based users will require some previous web design skills.
  • In order to fully appreciate the features of SAS BI, you absolutely need someone on your team with a background in platform administration, security, web design or some other basic IT skills. Alternatively, you may just need strong support from your IT department. Simply having a group of individuals experienced in BASE SAS will not cut it.
Nicole Jagusztyn | TrustRadius Reviewer

Likelihood to Renew

SAP Digital CRM

No score
No answers yet
No answers on this topic

SAS Business Intelligence

SAS Business Intelligence 9.3
Based on 3 answers
There is no other product that can match SAS. There are some products that can compare to ETL but lack the analytics that SAS has. Others can perform a limited set of analytical procedures but lack the data processing that comes with SAS. Using thin client allows users to access data whenever they have an internet connection.
Erik Larsen | TrustRadius Reviewer

Usability

SAP Digital CRM

No score
No answers yet
No answers on this topic

SAS Business Intelligence

SAS Business Intelligence 7.5
Based on 2 answers
SAS has better reporting and analytical features in comparison to other tools in market and is a market leader in analytics.
Anonymous | TrustRadius Reviewer

Support Rating

SAP Digital CRM

No score
No answers yet
No answers on this topic

SAS Business Intelligence

SAS Business Intelligence 9.0
Based on 3 answers
I didn't have a lot of experience with SAS BI support teams apart from one interaction. I was able to reach out to local support team via email and got a prompt response where they helped me resolve the issue I was facing on the next day. The team was knowledgeable and they resolved it to my satisfaction. But it made me wonder what if it would have been [if it were] a critical issue and I need[ed] support on an urgent basis. Since a dedicated resource and after office hours support was not there, it made me a little uncomfortable.
Raman Ahuja | TrustRadius Reviewer

Alternatives Considered

SAP Digital CRM

No answers on this topic

SAS Business Intelligence

SAS Business Intelligence is not the cream of the crop for business intelligence applications, but it is not far behind. The software is generally easier to apply than most other business intelligence software. Additionally, SAS Business Intelligence runs smoothly in the background when making real-time updates. With that said, the software is not as efficient of many of the other business intelligence software applications that have been on the market for longer than this one.
Thomas Young | TrustRadius Reviewer

Return on Investment

SAP Digital CRM

No answers on this topic

SAS Business Intelligence

  • Positive Impact: better customer service. We have been able to deliver reports that will help multiple employees and implement any feedback they have on those reports quickly.
  • Positive Impact: increased inter-departmental discussions. We have long had a problem working in silos. Now we are pulling data from multiple departments into one report, and it becomes easy to see how what one department is doing in affecting another. We had a meeting to discuss a preliminary report on course scheduling efficiency. It included data from our Facilities folks and our academic Deans. Once we put the numbers up on the screen, there spawned a helpful discussion about how what one department can do to help another.
  • Positive Impact: organizational transparency. For the first time, our users are exposed to a wealth of data about themselves and other areas of the college. It is starting to make some question the way we do business, and if there is a better way.
Nicole Jagusztyn | TrustRadius Reviewer

Screenshots

SAS Business Intelligence

Pricing Details

SAP Digital CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Digital CRM Editions & Modules

Edition
SAP Digital for Customer Engagement$231
  1. per user/month
Additional Pricing Details

SAS Business Intelligence

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAS Business Intelligence Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SAP Digital CRM
SAS Business Intelligence
8.7

Likelihood to Renew

SAP Digital CRM
SAS Business Intelligence
9.3

Usability

SAP Digital CRM
SAS Business Intelligence
7.5

Support Rating

SAP Digital CRM
SAS Business Intelligence
9.0

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