What users are saying about
445 Ratings
445 Ratings
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Score 8.6 out of 100
135 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Payroll Management

    8.1

    SAP ERP

    81%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    SAP ERP ranks higher in 5/5 features

    Pay calculation

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Benefit plan administration

    8.7
    87%
    22 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.7
    87%
    20 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    9.0
    90%
    21 Ratings
    N/A
    0 Ratings

    Reimbursement management

    9.2
    92%
    23 Ratings
    N/A
    0 Ratings

    Customization

    7.3

    SAP ERP

    73%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    SAP ERP ranks higher in 2/2 features

    API for custom integration

    7.9
    79%
    33 Ratings
    N/A
    0 Ratings

    Plug-ins

    6.8
    68%
    27 Ratings
    N/A
    0 Ratings

    Security

    9.7

    SAP ERP

    97%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    SAP ERP ranks higher in 2/2 features

    Single sign-on capability

    9.7
    97%
    35 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.7
    97%
    40 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    8.3

    SAP ERP

    83%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    SAP ERP ranks higher in 3/3 features

    Dashboards

    7.8
    78%
    32 Ratings
    N/A
    0 Ratings

    Standard reports

    8.6
    86%
    40 Ratings
    N/A
    0 Ratings

    Custom reports

    8.6
    86%
    40 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    8.5

    SAP ERP

    85%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    SAP ERP ranks higher in 2/2 features

    Accounts payable

    9.2
    92%
    41 Ratings
    N/A
    0 Ratings

    Accounts receivable

    9.2
    92%
    41 Ratings
    N/A
    0 Ratings

    Inventory Management

    8.8

    SAP ERP

    88%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    SAP ERP ranks higher in 4/4 features

    Inventory tracking

    9.3
    93%
    35 Ratings
    N/A
    0 Ratings

    Automatic reordering

    9.1
    91%
    31 Ratings
    N/A
    0 Ratings

    Location management

    8.4
    84%
    33 Ratings
    N/A
    0 Ratings

    Manufacturing module

    8.5
    85%
    30 Ratings
    N/A
    0 Ratings

    Order Management

    8.6

    SAP ERP

    86%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    SAP ERP ranks higher in 4/4 features

    Pricing

    8.7
    87%
    34 Ratings
    N/A
    0 Ratings

    Order entry

    8.8
    88%
    36 Ratings
    N/A
    0 Ratings

    Credit card processing

    8.7
    87%
    23 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    8.3
    83%
    33 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • SAP ERP is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.6

    SAP ERP

    86%
    48 Ratings
    8.1

    UKG Workforce Central

    81%
    38 Ratings

    Likelihood to Renew

    9.0

    SAP ERP

    90%
    5 Ratings
    5.0

    UKG Workforce Central

    50%
    11 Ratings

    Usability

    8.3

    SAP ERP

    83%
    12 Ratings

    UKG Workforce Central

    N/A
    0 Ratings

    Availability

    10.0

    SAP ERP

    100%
    2 Ratings

    UKG Workforce Central

    N/A
    0 Ratings

    Support Rating

    7.9

    SAP ERP

    79%
    13 Ratings
    7.1

    UKG Workforce Central

    71%
    14 Ratings

    Online Training

    SAP ERP

    N/A
    0 Ratings
    8.0

    UKG Workforce Central

    80%
    1 Rating

    Implementation Rating

    3.0

    SAP ERP

    30%
    2 Ratings

    UKG Workforce Central

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP

    The availability of the leading and non-leading ledgers meets our financial reporting requirements and helps us fulfill both the stock exchange requirements at the parent company level and country-specific requirements at the operating entity level. In addition, the Open Item Managed Account feature ensures that reporting teams optimize their efforts on subsystem-driven accounts to achieve accounting concurrency.
    Read full review

    UKG

    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Read full review

    Pros

    SAP

    • Organizational resource management and integration of different departments with each other as a software automation
    • We have Access to all insights and analytics data from anywhere
    • It doesn't matter how big your organization is, it supports everything from small companies to giant high-tech organizations, and they all have access to data at very high speeds.
    • If you use the web and cloud version, the initial costs will be greatly reduced and even a small start-up small company can enjoy the benefits of SAP ERP.
    Read full review

    UKG

    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Read full review

    Cons

    SAP

    • SAP sometimes gets slow whenever most of the people in the company simultaneously use it
    • Hopefully they would extend background job processing to all tables in SAP since it sometimes goes time out whenever extracting large historical data (ex. 5 years expense data)
    Read full review

    UKG

    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Read full review

    Pricing Details

    SAP ERP

    Starting Price

    Editions & Modules

    SAP ERP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      UKG Workforce Central

      Starting Price

      Editions & Modules

      UKG Workforce Central editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required

        Additional Details

        Contact sales for pricing information at 1 (800)-225-1561.

        Likelihood to Renew

        SAP

        The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
        Read full review

        UKG

        Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
        Read full review

        Usability

        SAP

        It is worth my time as far as my concern I just loved the product and it has saved me from many problems that I used to [deal] with earlier overall it has [enhanced] my work efficiency that is why I am happy to give this rating to this product Also I loved the features and worth my working skills.
        Read full review

        UKG

        No answers on this topic

        Support Rating

        SAP

        Well, I've had several scenarios where it was evident that they simply buy time. At the same time, their Product Support and Implementation teams are most likely not in sync. What's said by a member of implementation may not hold good when you refer the same thing with a member of the support team.
        Read full review

        UKG

        Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
        Read full review

        Alternatives Considered

        SAP

        SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
        Read full review

        UKG

        Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
        Read full review

        Return on Investment

        SAP

        • SAP has helped in transparency across different business unit and single financial view of the company that previously did not exist.
        • The cost of supporting the solution is slightly higher than the previous ERP and the consulting solutions cost more.
        • Overall SAP has brought in positive ROI and uniform business practices across the organization
        Read full review

        UKG

        • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
        Read full review

        Screenshots

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