What users are saying about
374 Ratings
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129 Ratings
374 Ratings
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Score 8.6 out of 100

UKG Workforce Central

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129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

SAP ERP

In the on-premise world of things, it ruled the world. The ease with which it can be customized and the language support it provides is simply amazing. Their landscape and transport management is brilliant. It saves millions of dollars for huge enterprises. I only wish that their support model can be enhanced further.
Anonymous | TrustRadius Reviewer

UKG Workforce Central

This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
Gretchen Taylor | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

SAP ERP
8.5
UKG Workforce Central
Pay calculation
SAP ERP
5.0
UKG Workforce Central
Benefit plan administration
SAP ERP
9.5
UKG Workforce Central
Direct deposit files
SAP ERP
9.4
UKG Workforce Central
Salary revision and increment management
SAP ERP
9.4
UKG Workforce Central
Reimbursement management
SAP ERP
9.1
UKG Workforce Central

Customization

SAP ERP
8.3
UKG Workforce Central
API for custom integration
SAP ERP
8.4
UKG Workforce Central
Plug-ins
SAP ERP
8.1
UKG Workforce Central

Security

SAP ERP
9.4
UKG Workforce Central
Single sign-on capability
SAP ERP
9.4
UKG Workforce Central
Role-based user permissions
SAP ERP
9.4
UKG Workforce Central

Reporting & Analytics

SAP ERP
8.1
UKG Workforce Central
Dashboards
SAP ERP
7.8
UKG Workforce Central
Standard reports
SAP ERP
8.0
UKG Workforce Central
Custom reports
SAP ERP
8.6
UKG Workforce Central

General Ledger and Configurable Accounting

SAP ERP
8.5
UKG Workforce Central
Accounts payable
SAP ERP
9.0
UKG Workforce Central
Accounts receivable
SAP ERP
9.0
UKG Workforce Central

Inventory Management

SAP ERP
8.9
UKG Workforce Central
Inventory tracking
SAP ERP
9.4
UKG Workforce Central
Automatic reordering
SAP ERP
8.7
UKG Workforce Central
Location management
SAP ERP
8.4
UKG Workforce Central
Manufacturing module
SAP ERP
9.2
UKG Workforce Central

Order Management

SAP ERP
8.5
UKG Workforce Central
Pricing
SAP ERP
8.5
UKG Workforce Central
Order entry
SAP ERP
8.9
UKG Workforce Central
Credit card processing
SAP ERP
7.7
UKG Workforce Central
Cost of goods sold
SAP ERP
8.8
UKG Workforce Central

Pros

SAP ERP

  • Organizational resource management and integration of different departments with each other as a software automation
  • We have Access to all insights and analytics data from anywhere
  • It doesn't matter how big your organization is, it supports everything from small companies to giant high-tech organizations, and they all have access to data at very high speeds.
  • If you use the web and cloud version, the initial costs will be greatly reduced and even a small start-up small company can enjoy the benefits of SAP ERP.
Ali Kazempour | TrustRadius Reviewer

UKG Workforce Central

  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
Anonymous | TrustRadius Reviewer

Cons

SAP ERP

  • SAP sometimes gets slow whenever most of the people in the company simultaneously use it
  • Hopefully they would extend background job processing to all tables in SAP since it sometimes goes time out whenever extracting large historical data (ex. 5 years expense data)
Brandon Macapelit, CISA | TrustRadius Reviewer

UKG Workforce Central

  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SAP ERP

SAP ERP 8.6
Based on 4 answers
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Todd Bellamy | TrustRadius Reviewer

UKG Workforce Central

UKG Workforce Central 5.0
Based on 11 answers
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
Spencer Hamons, MSOL, CHCIO | TrustRadius Reviewer

Usability

SAP ERP

SAP ERP 9.4
Based on 6 answers
SAP ERP is highly efficient with handling both large and complex organizations and it has the ability to handle different departments within the company and the data security is fool proof. It also automatically enables the data to be available between different modules such as SD and MM or HCM or IM and QM so users do not have to use multiple applications to run their everyday business.
Harminder Chahal | TrustRadius Reviewer

UKG Workforce Central

No score
No answers yet
No answers on this topic

Support Rating

SAP ERP

SAP ERP 9.0
Based on 6 answers
Well, I've had several scenarios where it was evident that they simply buy time. At the same time, their Product Support and Implementation teams are most likely not in sync. What's said by a member of implementation may not hold good when you refer the same thing with a member of the support team.
Anonymous | TrustRadius Reviewer

UKG Workforce Central

UKG Workforce Central 7.7
Based on 16 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda | TrustRadius Reviewer

Alternatives Considered

SAP ERP

SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
John Mota | TrustRadius Reviewer

UKG Workforce Central

Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
John Pavarini | TrustRadius Reviewer

Return on Investment

SAP ERP

  • SAP has helped in transparency across different business unit and single financial view of the company that previously did not exist.
  • The cost of supporting the solution is slightly higher than the previous ERP and the consulting solutions cost more.
  • Overall SAP has brought in positive ROI and uniform business practices across the organization
Anonymous | TrustRadius Reviewer

UKG Workforce Central

  • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
Anonymous | TrustRadius Reviewer

Screenshots

SAP ERP

Pricing Details

SAP ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Workforce Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

SAP ERP
9.2
UKG Workforce Central
8.6

Likelihood to Renew

SAP ERP
8.6
UKG Workforce Central
5.0

Usability

SAP ERP
9.4
UKG Workforce Central

Reliability and Availability

SAP ERP
10.0
UKG Workforce Central

Support Rating

SAP ERP
9.0
UKG Workforce Central
7.7

Online Training

SAP ERP
UKG Workforce Central
8.0

Implementation Rating

SAP ERP
3.0
UKG Workforce Central

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