What users are saying about
424 Ratings
113 Ratings
424 Ratings
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Score 8.7 out of 100
113 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • SAP ERP ranks higher in 6 feature sets: Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management

Payroll Management

8.2

SAP ERP

82%

Zoho Books

Feature Set Not Supported
N/A
SAP ERP ranks higher in 5/5 features

Pay calculation

5.0
50%
1 Rating
N/A
0 Ratings

Benefit plan administration

9.2
92%
20 Ratings
N/A
0 Ratings

Direct deposit files

8.1
81%
18 Ratings
N/A
0 Ratings

Salary revision and increment management

9.4
94%
19 Ratings
N/A
0 Ratings

Reimbursement management

9.2
92%
22 Ratings
N/A
0 Ratings

Customization

6.9

SAP ERP

69%
6.0

Zoho Books

60%
SAP ERP ranks higher in 2/2 features

API for custom integration

7.6
76%
32 Ratings
6.0
60%
14 Ratings

Plug-ins

6.1
61%
26 Ratings
N/A
0 Ratings

Security

9.3

SAP ERP

93%
9.0

Zoho Books

90%
SAP ERP ranks higher in 1/2 features

Single sign-on capability

9.1
91%
33 Ratings
9.6
96%
18 Ratings

Role-based user permissions

9.6
96%
38 Ratings
8.3
83%
23 Ratings

Reporting & Analytics

8.8

SAP ERP

88%
8.0

Zoho Books

80%
SAP ERP ranks higher in 3/3 features

Dashboards

8.5
85%
30 Ratings
7.5
75%
23 Ratings

Standard reports

8.7
87%
38 Ratings
7.5
75%
22 Ratings

Custom reports

9.1
91%
38 Ratings
9.0
90%
1 Rating

General Ledger and Configurable Accounting

8.6

SAP ERP

86%
8.2

Zoho Books

82%
Zoho Books ranks higher in 7/9 features

Accounts payable

9.4
94%
39 Ratings
8.2
82%
22 Ratings

Accounts receivable

9.3
93%
39 Ratings
9.0
90%
23 Ratings

Cash management

N/A
0 Ratings
8.0
80%
22 Ratings

Bank reconciliation

N/A
0 Ratings
6.0
60%
21 Ratings

Expense management

N/A
0 Ratings
7.0
70%
22 Ratings

Time tracking

N/A
0 Ratings
6.1
61%
14 Ratings

Multi-currency support

N/A
0 Ratings
9.9
99%
13 Ratings

Regulations compliance

N/A
0 Ratings
9.9
99%
12 Ratings

Self-service portal

N/A
0 Ratings
9.9
99%
15 Ratings

Inventory Management

8.8

SAP ERP

88%
6.6

Zoho Books

66%
SAP ERP ranks higher in 4/4 features

Inventory tracking

8.9
89%
33 Ratings
6.2
62%
12 Ratings

Automatic reordering

9.6
96%
29 Ratings
7.1
71%
7 Ratings

Location management

8.1
81%
31 Ratings
N/A
0 Ratings

Manufacturing module

8.9
89%
28 Ratings
N/A
0 Ratings

Order Management

8.6

SAP ERP

86%
8.3

Zoho Books

83%
SAP ERP ranks higher in 2/4 features

Pricing

8.5
85%
33 Ratings
7.1
71%
18 Ratings

Order entry

8.4
84%
34 Ratings
9.0
90%
17 Ratings

Credit card processing

8.5
85%
22 Ratings
9.0
90%
18 Ratings

Cost of goods sold

9.0
90%
31 Ratings
8.3
83%
17 Ratings

Attribute Ratings

  • SAP ERP is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

SAP ERP

90%
46 Ratings
7.6

Zoho Books

76%
25 Ratings

Likelihood to Renew

8.6

SAP ERP

86%
4 Ratings

Zoho Books

N/A
0 Ratings

Usability

8.8

SAP ERP

88%
10 Ratings
6.5

Zoho Books

65%
6 Ratings

Availability

10.0

SAP ERP

100%
2 Ratings

Zoho Books

N/A
0 Ratings

Support Rating

9.1

SAP ERP

91%
11 Ratings
5.4

Zoho Books

54%
6 Ratings

Implementation Rating

3.0

SAP ERP

30%
2 Ratings

Zoho Books

N/A
0 Ratings

Likelihood to Recommend

SAP

The availability of the leading and non-leading ledgers meets our financial reporting requirements and helps us fulfill both the stock exchange requirements at the parent company level and country-specific requirements at the operating entity level. In addition, the Open Item Managed Account feature ensures that reporting teams optimize their efforts on subsystem-driven accounts to achieve accounting concurrency.
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Zoho Corporation

If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
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Pros

SAP

  • Organizational resource management and integration of different departments with each other as a software automation
  • We have Access to all insights and analytics data from anywhere
  • It doesn't matter how big your organization is, it supports everything from small companies to giant high-tech organizations, and they all have access to data at very high speeds.
  • If you use the web and cloud version, the initial costs will be greatly reduced and even a small start-up small company can enjoy the benefits of SAP ERP.
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Zoho Corporation

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
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Cons

SAP

  • SAP sometimes gets slow whenever most of the people in the company simultaneously use it
  • Hopefully they would extend background job processing to all tables in SAP since it sometimes goes time out whenever extracting large historical data (ex. 5 years expense data)
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Zoho Corporation

  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
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Pricing Details

SAP ERP

Starting Price

Editions & Modules

SAP ERP editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Books

    Starting Price

    $0 For businesses with turnover <50K USD per annum

    Editions & Modules

    Zoho Books editions and modules pricing
    EditionModules
    Standard$151
    Professional$402
    Premium$603
    Free$04

    Footnotes

    1. Per Organization/Month, Billed Annually
    2. Per Organization/Month, Billed Annually
    3. Per Organization/Month, Billed Annually
    4. For businesses with turnover <50K USD per annum

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $15

    Additional Details

    Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.

    Likelihood to Renew

    SAP

    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review

    Zoho Corporation

    No answers on this topic

    Usability

    SAP

    It is worth my time as far as my concern I just loved the product and it has saved me from many problems that I used to [deal] with earlier overall it has [enhanced] my work efficiency that is why I am happy to give this rating to this product Also I loved the features and worth my working skills.
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    Zoho Corporation

    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Read full review

    Support Rating

    SAP

    Well, I've had several scenarios where it was evident that they simply buy time. At the same time, their Product Support and Implementation teams are most likely not in sync. What's said by a member of implementation may not hold good when you refer the same thing with a member of the support team.
    Read full review

    Zoho Corporation

    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Read full review

    Alternatives Considered

    SAP

    SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
    Read full review

    Zoho Corporation

    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Read full review

    Return on Investment

    SAP

    • SAP has helped in transparency across different business unit and single financial view of the company that previously did not exist.
    • The cost of supporting the solution is slightly higher than the previous ERP and the consulting solutions cost more.
    • Overall SAP has brought in positive ROI and uniform business practices across the organization
    Read full review

    Zoho Corporation

    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Read full review

    Screenshots

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