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51 Ratings

SAP Extension Suite (formerly part of SAP Cloud Platform)

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51 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

SAP Extension Suite (formerly part of SAP Cloud Platform)

The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.
Austin Orlos | TrustRadius Reviewer

ServiceNow App Engine

  1. Allocation of work within team
  2. Set priority for task
  3. Tracking of task
  4. Monitoring of SLA is best
Less appropriate if replying via ServiceNow App Engine on tickets, needs to be more user friendly, sometimes it takes time to integrate the status of the tickets.
Puneet Pandey | TrustRadius Reviewer

Pros

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • The SAP Extension Suite flexibility enabled rapid test of changes to the onboarding journey
  • Makes it easy to iterate at lace without causing deployment headaches
  • Established agile processes across the company
  • Delivered development speed we needed to fuel fast-paced, customer-centric innovation
Anton Gouws | TrustRadius Reviewer

ServiceNow App Engine

  • Integration with Outlook
  • Integration with ERP
  • Followup function
  • SLA tracker
  • Load tracker
  • Filtering of load
Puneet Pandey | TrustRadius Reviewer

Cons

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • There are many options in the development process and it takes time and experience to get to know the right controls and options
  • Some integrations can be hard but most of those that we have done worked well
  • Learning how to use it takes time
Jason Martin | TrustRadius Reviewer

ServiceNow App Engine

  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
Puneet Pandey | TrustRadius Reviewer

Alternatives Considered

SAP Extension Suite (formerly part of SAP Cloud Platform)

We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.
Jake Oldenhuis | TrustRadius Reviewer

ServiceNow App Engine

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.
Puneet Pandey | TrustRadius Reviewer

Return on Investment

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • SAP Extension Suite allows our employees to create portals that helps them to collaborate and analyze data on their own without requiring third-party support.
  • SAP Extension Suite has reduced costs for developing cloud applications.
  • Automations has reduced time taken to carry out business processes by automating workforce.
  • SAP Extension Suite empower people to work together from suppliers, employees and clients across all channels; mobiles, chatbots and web.
Tatyana Zhuk | TrustRadius Reviewer

ServiceNow App Engine

  • Ease of doing work
  • Ease of monitoring work/task status
  • Monitoring SLA and TAT
  • Time saver
Puneet Pandey | TrustRadius Reviewer

Screenshots

ServiceNow App Engine

Pricing Details

SAP Extension Suite (formerly part of SAP Cloud Platform)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ServiceNow App Engine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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