What users are saying about
3 Ratings
3 Ratings
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Score 5.1 out of 100
225 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

SAP Jam
6.5
SAP SuccessFactors
Mobile Access
SAP Jam
5.0
SAP SuccessFactors
Search
SAP Jam
8.0
SAP SuccessFactors

Communication

SAP Jam
8.0
SAP SuccessFactors
Chat
SAP Jam
9.0
SAP SuccessFactors
Notifications
SAP Jam
9.0
SAP SuccessFactors
Discussions
SAP Jam
10.0
SAP SuccessFactors
Surveys
SAP Jam
6.0
SAP SuccessFactors
Internal knowledgebase
SAP Jam
6.0
SAP SuccessFactors

File Sharing & Management

SAP Jam
8.3
SAP SuccessFactors
Versioning
SAP Jam
8.0
SAP SuccessFactors
Video files
SAP Jam
7.0
SAP SuccessFactors
Audio files
SAP Jam
7.0
SAP SuccessFactors
Document collaboration
SAP Jam
8.0
SAP SuccessFactors
Access control
SAP Jam
10.0
SAP SuccessFactors
Advanced security features
SAP Jam
10.0
SAP SuccessFactors

Human Resource Management

SAP Jam
SAP SuccessFactors
7.7
Employee demographic data
SAP Jam
SAP SuccessFactors
7.6
Employment history
SAP Jam
SAP SuccessFactors
8.3
Job profiles and administration
SAP Jam
SAP SuccessFactors
6.8
Workflow for transfers, promotions, pay raises, etc.
SAP Jam
SAP SuccessFactors
6.7
Organizational charting
SAP Jam
SAP SuccessFactors
7.8
Organization and location management
SAP Jam
SAP SuccessFactors
7.9
Compliance data (COBRA, OSHA, etc.)
SAP Jam
SAP SuccessFactors
9.1

Payroll Management

SAP Jam
SAP SuccessFactors
8.7
Pay calculation
SAP Jam
SAP SuccessFactors
9.0
Support for external payroll vendors
SAP Jam
SAP SuccessFactors
8.5
Off-cycle/On-Demand payment
SAP Jam
SAP SuccessFactors
10.0
Benefit plan administration
SAP Jam
SAP SuccessFactors
8.7
Direct deposit files
SAP Jam
SAP SuccessFactors
8.7
Salary revision and increment management
SAP Jam
SAP SuccessFactors
7.4
Reimbursement management
SAP Jam
SAP SuccessFactors
8.2

Leave and Attendance Management

SAP Jam
SAP SuccessFactors
7.9
Approval workflow
SAP Jam
SAP SuccessFactors
8.0
Balance details
SAP Jam
SAP SuccessFactors
7.9
Annual carry-forward and encashment
SAP Jam
SAP SuccessFactors
7.8

Employee Self Service

SAP Jam
SAP SuccessFactors
7.9
View and generate pay and benefit information
SAP Jam
SAP SuccessFactors
6.9
Update personal information
SAP Jam
SAP SuccessFactors
8.1
View company policy documentation
SAP Jam
SAP SuccessFactors
8.1
Employee recognition
SAP Jam
SAP SuccessFactors
8.3
View job history
SAP Jam
SAP SuccessFactors
8.3

Asset Management

SAP Jam
SAP SuccessFactors
7.6
Tracking of all physical assets
SAP Jam
SAP SuccessFactors
7.6

HR Reporting

SAP Jam
SAP SuccessFactors
7.0
Report builder
SAP Jam
SAP SuccessFactors
7.0
Pre-built reports
SAP Jam
SAP SuccessFactors
6.9
Ability to combine HR data with external data
SAP Jam
SAP SuccessFactors
7.0

Onboarding

SAP Jam
SAP SuccessFactors
8.0
New hire portal
SAP Jam
SAP SuccessFactors
8.0
Manager tracking tools
SAP Jam
SAP SuccessFactors
7.8

Performance and Goals

SAP Jam
SAP SuccessFactors
8.0
Corporate goal setting
SAP Jam
SAP SuccessFactors
8.1
Individual goal setting
SAP Jam
SAP SuccessFactors
8.1
Line-of sight-visibility
SAP Jam
SAP SuccessFactors
7.5
Performance tracking
SAP Jam
SAP SuccessFactors
8.0

Performance Management

SAP Jam
SAP SuccessFactors
8.0
Performance plans
SAP Jam
SAP SuccessFactors
7.9
Performance improvement plans
SAP Jam
SAP SuccessFactors
7.4
Review status tracking
SAP Jam
SAP SuccessFactors
8.1
Review reminders
SAP Jam
SAP SuccessFactors
8.0
Multiple review frequency
SAP Jam
SAP SuccessFactors
7.7

Succession Planning

SAP Jam
SAP SuccessFactors
9.1
Create succession plans/pools
SAP Jam
SAP SuccessFactors
9.2
Candidate ranking
SAP Jam
SAP SuccessFactors
8.9
Candidate search
SAP Jam
SAP SuccessFactors
9.2
Candidate development
SAP Jam
SAP SuccessFactors
9.1

Recruiting / ATS

SAP Jam
SAP SuccessFactors
6.2
Job Requisition Management
SAP Jam
SAP SuccessFactors
8.1
Company Website Posting
SAP Jam
SAP SuccessFactors
8.3
Publish to Social Media
SAP Jam
SAP SuccessFactors
7.3
Job Search Site Posting
SAP Jam
SAP SuccessFactors
8.1
Duplicate Candidate Prevention
SAP Jam
SAP SuccessFactors
7.9
Applicant Tracking
SAP Jam
SAP SuccessFactors
8.2
Notifications and Alerts
SAP Jam
SAP SuccessFactors
8.2

Pros

SAP Jam

  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

SAP Jam

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

SAP Jam

SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

SAP Jam

SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
Anonymous | TrustRadius Reviewer

Support Rating

SAP Jam

SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.3
Based on 23 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Jam

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SAP Jam

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Jam

  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Jam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Jam
5.0
SAP SuccessFactors
6.5

Likelihood to Renew

SAP Jam
4.0
SAP SuccessFactors
2.7

Usability

SAP Jam
5.0
SAP SuccessFactors
2.7

Support Rating

SAP Jam
2.0
SAP SuccessFactors
6.3

Online Training

SAP Jam
SAP SuccessFactors
8.0

Implementation Rating

SAP Jam
SAP SuccessFactors
3.6

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