What users are saying about
6 Ratings
62 Ratings
6 Ratings
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Score 8.6 out of 100
62 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Zoho Cliq ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.7

SAP Jam

77%
8.6

Zoho Cliq

86%
Zoho Cliq ranks higher in 4/7 features

Task Management

7.0
70%
1 Rating
7.5
75%
2 Ratings

Gantt Charts

8.0
80%
1 Rating
N/A
0 Ratings

Scheduling

9.0
90%
1 Rating
7.0
70%
1 Rating

Workflow Automation

8.0
80%
1 Rating
9.0
90%
1 Rating

Mobile Access

8.0
80%
2 Ratings
10.0
100%
2 Ratings

Search

8.0
80%
2 Ratings
9.5
95%
2 Ratings

Visual planning tools

6.0
60%
1 Rating
N/A
0 Ratings

Communication

4.8

SAP Jam

48%
7.8

Zoho Cliq

78%
SAP Jam ranks higher in 4/8 features

Chat

7.0
70%
2 Ratings
10.0
100%
2 Ratings

Notifications

4.0
40%
2 Ratings
10.0
100%
2 Ratings

Discussions

4.0
40%
2 Ratings
10.0
100%
2 Ratings

Surveys

3.0
30%
2 Ratings
5.0
50%
1 Rating

Internal knowledgebase

5.0
50%
2 Ratings
4.0
40%
1 Rating

Integrates with GoToMeeting

6.0
60%
1 Rating
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

4.0
40%
1 Rating
N/A
0 Ratings

Integrates with Outlook

5.0
50%
1 Rating
N/A
0 Ratings

File Sharing & Management

5.6

SAP Jam

56%
9.5

Zoho Cliq

95%
Zoho Cliq ranks higher in 5/8 features

Versioning

7.0
70%
2 Ratings
N/A
0 Ratings

Video files

3.0
30%
2 Ratings
9.5
95%
2 Ratings

Audio files

4.0
40%
2 Ratings
9.5
95%
2 Ratings

Document collaboration

6.0
60%
2 Ratings
N/A
0 Ratings

Access control

8.0
80%
2 Ratings
9.5
95%
2 Ratings

Advanced security features

6.0
60%
2 Ratings
9.0
90%
2 Ratings

Integrates with Google Drive

4.0
40%
1 Rating
N/A
0 Ratings

Device sync

7.0
70%
1 Rating
10.0
100%
2 Ratings

Attribute Ratings

  • Zoho Cliq is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.0

SAP Jam

80%
2 Ratings
10.0

Zoho Cliq

100%
5 Ratings

Likelihood to Renew

4.0

SAP Jam

40%
1 Rating
10.0

Zoho Cliq

100%
2 Ratings

Usability

5.0

SAP Jam

50%
1 Rating
10.0

Zoho Cliq

100%
1 Rating

Support Rating

2.0

SAP Jam

20%
2 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Likelihood to Recommend

SAP

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Read full review

Zoho Corporation

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Read full review

Pros

SAP

  • Inventory planning
  • Design data storage
  • Scheduling
  • Production planning
  • Material consumption
Read full review

Zoho Corporation

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Read full review

Cons

SAP

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Read full review

Zoho Corporation

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Read full review

Pricing Details

SAP Jam

Starting Price

Editions & Modules

SAP Jam editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Cliq

    Starting Price

    $0

    Editions & Modules

    Zoho Cliq editions and modules pricing
    EditionModules
    Free01
    Unlimited$3/user/month2

    Footnotes

    1. none
    2. up to 500 users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

    Likelihood to Renew

    SAP

    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Read full review

    Zoho Corporation

    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Read full review

    Usability

    SAP

    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Read full review

    Zoho Corporation

    Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
    Read full review

    Support Rating

    SAP

    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Read full review

    Zoho Corporation

    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Read full review

    Alternatives Considered

    SAP

    Read full review

    Zoho Corporation

    We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
    Read full review

    Return on Investment

    SAP

    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Read full review

    Zoho Corporation

    • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
    • Negative - Yet another comms channel to manage would like to have less. But see previous positive
    • Positive - Came as part of my Zoho One subscription so low cost
    • Has a wealth of options still to investigate as part of Cliq
    Read full review

    Screenshots

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