Likelihood to Recommend I am currently using Litmos for customer training, but have also used Litmos with a previous organization to manage internal training. It's so diverse and multi-functional, it is well-suited for both purposes. And it's by far the most user-friendly LMS platform I have ever worked with in my 15 years in corporate Learning & Development. Simple to stand up, fairly easy to administer, with a number of options available to organize data, users, and coursework to best fit your business needs. If you are managing the challenges that come with a lean and mean L&D team, this is absolutely the best platform in the market. The ease of administration combined with the Content Author Tool allows someone with very little LMS or online content development background to successfully create, house and deliver online training to practically any number of learners. The Content Author Tool is, in my mind, likely what truly sets Litmos apart from its competitors. To be able to create engaging and interactive online content without the need for a third-party authoring tool license or training is a game changer.
Read full review It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Read full review Pros Customization and branding to fit every business need is capable Mobile and cloud learning functionality at any place or at any time. Training resources addation by admin and resource access by learners is nefficient and effeftive The availability of badges and reward after completion of the course. Read full review GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored. The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality. The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short. Read full review Cons No easy method for posting recordings of live training sessions Searching is rough — often exact titles are needed Limited options for displaying course information to learners Limited surveying ability across all courses or live trainings 30-day limit in a lot of reports Read full review 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need. Read full review Likelihood to Renew For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Read full review Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Read full review Usability Litmos has been quite direct, easy to use, simple to interact, has offered a ton of courses and has implemented video/web conferencing features that have been vital in our organization. Team creation and gamification has birthed positive competion that was much needed. Course creation has also been made easy for our instructors.
Read full review I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Read full review Reliability and Availability Not best support for technical problems.
Read full review There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Read full review Performance No issues
Read full review It works well most of the time.
Read full review Support Rating If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
Read full review The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Read full review In-Person Training Only got online training
Read full review Online Training I really like the Litmos Dojo and find that it has something for everyone from beginner to advanced.
Read full review some are thorough and others are not. I like that they are available for review.
Read full review Implementation Rating We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.
Read full review Alternatives Considered Litmos overwhelms
Khan Academy for two main reasons. First, the platform allows more much more customization and integration. This includes the ability to track employee progress and offer employees rewards for completion of tasks. Second, it has more functionality than
Khan Academy . Part of this is likely due to the cost of implementation and the excellent development team of Litmos.
Read full review SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
Read full review Scalability Lots to do and always new features
Read full review The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Read full review Return on Investment With SAP Content in mind as well, it has significantly reduced our training costs In terms of user issues on the UI or misunderstanding of how the courses inherently operate, it has increased our Admin need It has increased compliance rates with the ability to auto email everyone and provide reporting to the leaders Jen Cowen Learning & Development Business Partner
Read full review GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals. Employees can quickly access and complete online trainings so that they can get back to their jobs. Read full review ScreenShots