What users are saying about
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Top Rated
147 Ratings
16 Ratings

SAP Litmos

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Top Rated
147 Ratings
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Score 8.3 out of 100
16 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Trakstar Learn ranks higher in 1 feature set: Learning Management

Learning Management

8.0

SAP Litmos

80%
9.3

Trakstar Learn

93%
Trakstar Learn ranks higher in 9/12 features

Course authoring

8.2
82%
64 Ratings
10.0
100%
4 Ratings

Course catalog or library

8.2
82%
73 Ratings
10.0
100%
4 Ratings

Player/Portal

8.0
80%
65 Ratings
9.0
90%
4 Ratings

Learning content

7.9
79%
66 Ratings
9.0
90%
3 Ratings

Mobile friendly

7.6
76%
65 Ratings
5.0
50%
3 Ratings

Progress tracking & certifications

8.6
86%
74 Ratings
10.0
100%
4 Ratings

Assignments

8.7
87%
71 Ratings
10.0
100%
4 Ratings

Compliance management

8.2
82%
69 Ratings
10.0
100%
2 Ratings

Learning administration

8.8
88%
73 Ratings
10.0
100%
4 Ratings

Learning reporting & analytics

7.6
76%
72 Ratings
10.0
100%
4 Ratings

Social learning

7.0
70%
45 Ratings
N/A
0 Ratings

Gamification

7.4
74%
13 Ratings
N/A
0 Ratings

Attribute Ratings

  • Trakstar Learn is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.5

SAP Litmos

85%
87 Ratings
10.0

Trakstar Learn

100%
13 Ratings

Likelihood to Renew

9.3

SAP Litmos

93%
4 Ratings
10.0

Trakstar Learn

100%
5 Ratings

Usability

8.8

SAP Litmos

88%
69 Ratings
9.0

Trakstar Learn

90%
1 Rating

Availability

7.4

SAP Litmos

74%
2 Ratings

Trakstar Learn

N/A
0 Ratings

Performance

8.1

SAP Litmos

81%
2 Ratings

Trakstar Learn

N/A
0 Ratings

Support Rating

8.2

SAP Litmos

82%
10 Ratings
10.0

Trakstar Learn

100%
4 Ratings

Implementation Rating

8.4

SAP Litmos

84%
68 Ratings
9.0

Trakstar Learn

90%
2 Ratings

Configurability

7.3

SAP Litmos

73%
2 Ratings

Trakstar Learn

N/A
0 Ratings

Ease of integration

7.7

SAP Litmos

77%
2 Ratings

Trakstar Learn

N/A
0 Ratings

Product Scalability

8.2

SAP Litmos

82%
2 Ratings

Trakstar Learn

N/A
0 Ratings

Vendor post-sale

7.3

SAP Litmos

73%
2 Ratings

Trakstar Learn

N/A
0 Ratings

Vendor pre-sale

9.0

SAP Litmos

90%
2 Ratings

Trakstar Learn

N/A
0 Ratings

Likelihood to Recommend

SAP

Although there are endless tools that provide the same function as SAP Litmos, none will give you the ability to form professional teams, it does not go from the individuality of a professional, it encompasses much more than that, it goes from there to forming collaborative teams and participating with integrated functions, it is comforting to feel the greater commitment of all the members and to know that we can contribute so that each person grows professionally is undoubtedly gratifying. This has given us much more than training and that is why I want to recommend it.
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Trakstar

We use Mindflash for a lot of our internal training needs, and it is very versatile to accomplish your needs in training employees in a variety of different areas. I've never tried to use it for external needs, but I feel like the software at the advanced level wouldn't suit that need very well at all. At the Pro level, you get a lot more flexibility, but the cost is prohibitive for the size of our company.
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Pros

SAP

  • Administrative functions - ease of use and ability to move across the system
  • SAP content (more specifically, the cartoon learning pack produced out of the UK)
  • SAP Litmos itself provides good customer service - the move to SAP did not lead to this
  • Hierarchy and team assignment rules
  • Course creation and upload
  • Integrations of with many different platforms we use
  • Lightheartedness - we love Lenny! We wish there was a way we could incorporate Lenny into our own learning offerings
Read full review

Trakstar

  • Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
  • Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
  • Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.
Read full review

Cons

SAP

  • Support pages are much too complicated
  • Support page needs to be designed for one product, not every product
  • I would like a representative to whom I could ask simple questions without going thru support tickets
  • They eliminated our own onboarding person to help understand the program when we purchased it so I have to research every question I have--a real time waster
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Trakstar

  • Integration with Salesforce using professional level software. Mindflash's limited integration to only work with the higher level of Salesforce product.
  • More brand customization for multiple product line trainings.
  • Communication of trainers using Mindflash and sales team. We have multiple trainers sending invitations for training with no way for them to communicate with our sales team when a person has completed training.
Read full review

Pricing Details

SAP Litmos

Starting Price

Editions & Modules

SAP Litmos editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Live Demo

    Trakstar Learn

    Starting Price

    $149 per month

    Editions & Modules

    Trakstar Learn editions and modules pricing
    EditionModules
    Basic249/mo1
    Advanced599/mo2
    Pro1,199/mo3
    EnterpriseCall for details4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    SAP

    For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
    Read full review

    Trakstar

    The number of people using Mindflash is only going to rise and we need a system that remains easy to use for everyone involved. [update] This is especially vital now that we've lost head count in critical departments. Getting all of our training and Safety objectives met would be impossible without Mindflash.
    Read full review

    Usability

    SAP

    I truly know the system better than anyone else in this company - I know what this system can and cannot do. It shapes the lives of people in this organization on so many levels. even Executives use it - that says a lot.
    Read full review

    Trakstar

    The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.
    Read full review

    Reliability and Availability

    SAP

    We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.
    Read full review

    Trakstar

    No answers on this topic

    Performance

    SAP

    They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
    Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!
    Read full review

    Trakstar

    No answers on this topic

    Support Rating

    SAP

    The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
    Read full review

    Trakstar

    Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.
    Read full review

    Implementation Rating

    SAP

    We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.
    Read full review

    Trakstar

    If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.
    Read full review

    Alternatives Considered

    SAP

    I evaluated around 8 learning management systems including Cornerstone and chose SAP Litmos because it was priced well but had all the bells and whistles that would be essential for a corporate level LMS. It was easy to set up initially and had the best customer support.
    Read full review

    Trakstar

    This is an alternate software that we have looked into, right now we don't have the need for the increased flexibility that Lesson.ly provides with learning from your mobile or tablet. We haven't seen a lot of those things as particularly useful for our current training methods, but we see the quality to be similar.
    Read full review

    Scalability

    SAP

    We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.
    Read full review

    Trakstar

    No answers on this topic

    Return on Investment

    SAP

    • We have seen a tremendous increase in adoption rates from our previous LMS system, from approximately 5-10% viewership on newly-released content to consistently around 90%!
    • Automated reporting to go out to managers we suspect had a significant impact on compliance.
    • From our previous LMS system, our users report better mobile access and easier navigation.
    Read full review

    Trakstar

    • Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.
    Read full review

    Screenshots

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