What users are saying about
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Top Rated
92 Ratings
4 Ratings

SAP Litmos

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Top Rated
92 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 5.4 out of 100

Likelihood to Recommend

SAP Litmos

As an LMS it is intuitive and has a user-friendly design for both the learner and the administrator, making it accessible for almost all learners. It was designed for learning predominantly so it's great for hosting content such as SCORM packages, videos, documents etc - but improved focus on using it as both a comms and community platform, as is becoming increasingly required within the L&D space, would be advantageous as the news and discussion forums are a bit underwhelming. But it's not its core purpose, so that's understandable. The sheer volume of integrations and features that just keep coming, keeps its appeal and allows us to keep evolving the learner experience.
Ben Calderbank | TrustRadius Reviewer

Wisetail LMS

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

SAP Litmos
8.1
Wisetail LMS
3.2
Course authoring
SAP Litmos
7.2
Wisetail LMS
7.0
Course catalog or library
SAP Litmos
8.3
Wisetail LMS
Player/Portal
SAP Litmos
8.5
Wisetail LMS
4.0
Learning content
SAP Litmos
8.4
Wisetail LMS
Mobile friendly
SAP Litmos
8.3
Wisetail LMS
3.0
Progress tracking & certifications
SAP Litmos
8.5
Wisetail LMS
2.0
Assignments
SAP Litmos
8.0
Wisetail LMS
2.0
Compliance management
SAP Litmos
8.5
Wisetail LMS
4.0
Learning administration
SAP Litmos
8.8
Wisetail LMS
2.0
Learning reporting & analytics
SAP Litmos
7.2
Wisetail LMS
3.0
Social learning
SAP Litmos
7.7
Wisetail LMS
2.0

Pros

SAP Litmos

  • Reporting- SAP Litmos allows customized and automated reporting features that will help with identifying learner trends and patterns
  • Customized Dashboards- Allows learners to see the progress, task reminders and completed achievements
  • Course Library - Offers a robust library of courses to meet the constant needs of your organization.
  • Adding course content that reflect the current time- For example Litmos readiness academy to reflect on maintaining a productive work environment during a Pandemic
  • Accessibility-training can be accessed from mobile devices on the go and a user can exit a training and pick up right where they left off without losing progress.
Summer Alphonso | TrustRadius Reviewer

Wisetail LMS

  • Customer service.
  • User community.
Anonymous | TrustRadius Reviewer

Cons

SAP Litmos

  • Searching for teams is a challenge, as we have to enter the entire name (or know exactly how it starts), since all our locations start with Harvest of _________, it means having to type that and not just the unique indicator that would be in the blank.
  • Some reporting capability could be improved, as it only provides the latest iteration of something rather than historical data.
  • Ability to view/print an organization structure with Litmos is still a challenge.
Valerie Marsh | TrustRadius Reviewer

Wisetail LMS

  • Keeping promises -- they consistently miss deadlines.
  • Staying current with other LMS platforms in the industry.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SAP Litmos

SAP Litmos 9.5
Based on 3 answers
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Nick Saunders | TrustRadius Reviewer

Wisetail LMS

No score
No answers yet
No answers on this topic

Usability

SAP Litmos

SAP Litmos 9.1
Based on 38 answers
I think overall usability is good to great. The user and admin interface is customizable and very easy to use. Litmos does release new features every quarter and it definitely enhances and builds value for the product. Our Company uses the Litmos system extensively, probably more than the majority of Litmos clients. With feature releases, we tend to notice bugs but they are quick to fix the major ones.
Anonymous | TrustRadius Reviewer

Wisetail LMS

No score
No answers yet
No answers on this topic

Support Rating

SAP Litmos

SAP Litmos 7.3
Based on 5 answers
The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
Anonymous | TrustRadius Reviewer

Wisetail LMS

Wisetail LMS 9.0
Based on 2 answers
Excellent staff and customer service.
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Litmos

SAP Litmos 9.1
Based on 37 answers
A key insight for implementation would be to take advantage of the very extensive SAP Litmos Dojo training platform before you start designing the internal structure of the Teams and other processes. You want to get your Teams structure worked out first before you start anything else. It is the building blocks for a lot of things.
Anonymous | TrustRadius Reviewer

Wisetail LMS

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Litmos

Each one of the other products reviewed had one or more required features missing. A big feature that most other LMS's didn't have was a native iOS or Android application; or if there was a mobile application, it was quite frankly difficult to use and unintuitive. The Litmos Applications worked relatively well, were simple to use and enabled us to complete all of our necessary requirements. Other features that the competition struggled with was training material compatibility; Litmos allowed for SCORM or Tin Can, videos, PowerPoint, PDFs, etc. where other programs didn't allow us to add many of these formats.
Brett Citrowske | TrustRadius Reviewer

Wisetail LMS

Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Litmos

  • The reporting we are able to extract from Litmos is amazing and has saved us tons of man hours.
  • SAP Litmos is extremely user friendly and our associates like logging in because of this.
  • The limitations of the assignment feature has had an impact on the Operations Training Team and the system administrator because of the removal and the assignment functionality.
Anonymous | TrustRadius Reviewer

Wisetail LMS

  • We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
  • The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.
Anonymous | TrustRadius Reviewer

Screenshots

Wisetail LMS

Pricing Details

SAP Litmos

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wisetail LMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Litmos
8.9
Wisetail LMS
3.0

Likelihood to Renew

SAP Litmos
9.5
Wisetail LMS

Usability

SAP Litmos
9.1
Wisetail LMS

Support Rating

SAP Litmos
7.3
Wisetail LMS
9.0

Implementation Rating

SAP Litmos
9.1
Wisetail LMS

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