What users are saying about
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Top Rated
142 Ratings
6 Ratings

SAP Litmos

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Top Rated
142 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • SAP Litmos ranks higher in 1 feature set: Learning Management

Learning Management

8.1

SAP Litmos

81%
3.2

Wisetail LMS

32%
SAP Litmos ranks higher in 12/12 features

Course authoring

8.2
82%
62 Ratings
7.0
70%
1 Rating

Course catalog or library

8.3
83%
70 Ratings
N/A
0 Ratings

Player/Portal

8.1
81%
64 Ratings
4.0
40%
1 Rating

Learning content

8.0
80%
63 Ratings
N/A
0 Ratings

Mobile friendly

7.8
78%
63 Ratings
3.0
30%
1 Rating

Progress tracking & certifications

8.7
87%
71 Ratings
2.0
20%
1 Rating

Assignments

8.8
88%
69 Ratings
2.0
20%
1 Rating

Compliance management

8.4
84%
67 Ratings
4.0
40%
1 Rating

Learning administration

8.8
88%
70 Ratings
2.0
20%
1 Rating

Learning reporting & analytics

7.7
77%
69 Ratings
3.0
30%
1 Rating

Social learning

7.3
73%
45 Ratings
2.0
20%
1 Rating

Gamification

7.6
76%
12 Ratings
N/A
0 Ratings

Attribute Ratings

  • SAP Litmos is rated higher in 1 area: Likelihood to Recommend
  • Wisetail LMS is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.6

SAP Litmos

86%
84 Ratings
3.0

Wisetail LMS

30%
1 Rating

Likelihood to Renew

9.3

SAP Litmos

93%
4 Ratings

Wisetail LMS

N/A
0 Ratings

Usability

8.9

SAP Litmos

89%
66 Ratings

Wisetail LMS

N/A
0 Ratings

Availability

7.4

SAP Litmos

74%
2 Ratings

Wisetail LMS

N/A
0 Ratings

Performance

8.1

SAP Litmos

81%
2 Ratings

Wisetail LMS

N/A
0 Ratings

Support Rating

8.0

SAP Litmos

80%
9 Ratings
9.0

Wisetail LMS

90%
2 Ratings

Implementation Rating

8.5

SAP Litmos

85%
65 Ratings

Wisetail LMS

N/A
0 Ratings

Configurability

7.3

SAP Litmos

73%
2 Ratings

Wisetail LMS

N/A
0 Ratings

Ease of integration

7.7

SAP Litmos

77%
2 Ratings

Wisetail LMS

N/A
0 Ratings

Product Scalability

8.2

SAP Litmos

82%
2 Ratings

Wisetail LMS

N/A
0 Ratings

Vendor post-sale

7.3

SAP Litmos

73%
2 Ratings

Wisetail LMS

N/A
0 Ratings

Vendor pre-sale

9.0

SAP Litmos

90%
2 Ratings

Wisetail LMS

N/A
0 Ratings

Likelihood to Recommend

SAP

It is well suited for companies with few admins and a lot of users in terms of ease of release in learning. It is less appropriate when you want to highly customize your learning without having to pay a web designer a huge amount of money every time you want to make changes.
Read full review

Wisetail

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.
Read full review

Pros

SAP

  • It makes training processes to be fun since it has many functions[.]
  • The learners interface is clean and fairly modern[.]
  • It has great customer support since it's very responsive to questions and request[.]
  • It's also easy to use and user's friendly[.]
Read full review

Wisetail

  • Customer service.
  • User community.
Read full review

Cons

SAP

  • The reporting mechanism is OK - but can be better. highly complex - with some bugs that are still under investigation.
  • changes in the platform that are done periodically - should not break the user's portal as it happens several times.
  • SAP Litmos Ideas is OK, equivalent for Feature request, functionality wise, I would recommend adding Video Speed control, Adding the undo action for users deletion, learning path inside learning path, questions in exams to be with more options like in other vendors, and question numbering (which is very basic).
Read full review

Wisetail

  • Keeping promises -- they consistently miss deadlines.
  • Staying current with other LMS platforms in the industry.
Read full review

Pricing Details

SAP Litmos

Starting Price

Editions & Modules

SAP Litmos editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Wisetail LMS

    Starting Price

    Editions & Modules

    Wisetail LMS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      SAP

      For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
      Read full review

      Wisetail

      No answers on this topic

      Usability

      SAP

      SAP Litmos receives a rating of 8 as it has room to grow and better interface with the System Administrator. There are lots of useful tools but the instructions are somewhat confusing and make implementation trivial instead of being as easy as the trainee environment. There are integration and add-on features that are available but do not always work the way you need with your instance of the software. More clarity of what is available and examples would make it a 10!
      Read full review

      Wisetail

      No answers on this topic

      Reliability and Availability

      SAP

      We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.
      Read full review

      Wisetail

      No answers on this topic

      Performance

      SAP

      They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
      Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!
      Read full review

      Wisetail

      No answers on this topic

      Support Rating

      SAP

      The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
      Read full review

      Wisetail

      Excellent staff and customer service.
      Read full review

      Implementation Rating

      SAP

      They set us up to do the work, I would have appreciated some more assistance in creating our hierarchy as that would have saved us some headaches of recreating it, and also allowed us time to better question how assignments and the rollouts go, particularly how the communications go out when things are assigned.
      Read full review

      Wisetail

      No answers on this topic

      Alternatives Considered

      SAP

      I evaluated around 8 learning management systems including Cornerstone and chose SAP Litmos because it was priced well but had all the bells and whistles that would be essential for a corporate level LMS. It was easy to set up initially and had the best customer support.
      Read full review

      Wisetail

      Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.
      Read full review

      Scalability

      SAP

      We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.
      Read full review

      Wisetail

      No answers on this topic

      Return on Investment

      SAP

      • SAP Litmos has increased employee engagement tremendously since we first launched our LMS. I recently ran reports on live events from 2019 with an attendance of 20 employees vs. 2021 where attendance was well into the 100s for live events. The LMS enables us to track attendance for live webinars as well and run reports which is extremely convenient.
      • The implementation of SAP Litmos was also instrumental in our attainment of SOC II Type II certification. This was a tremendous success for the entire organization and reflects FordDirect’s commitment to ensuring the security, confidentiality, availability and privacy of data in our care. Most companies attempt SOC II Certification for one application, we attained our certification for four applications - Consumer Connection CMS, Delivr, One Integrated Platform and Vehicle Locator Plus.
      • We implemented SAP Litmos for our full company mid-year of 2019. Each year we do a survey that asks our employees whether they feel they have an opportunity to improve their skills at FordDirect. Our end of year results for 2018 reported that only 57% of our employees agreed. By the end of 2019 this number had jumped to 80%. In a few short months, digital learning had made its mark. By our one-year anniversary in April of 2020, amid a global pandemic, our team was poised to easily and effortlessly share critical information and protocols with our staff.
      • Prior to the implementation of Litmos, our company had no digital learning and all training was in person and instructor-lead. Our learning records were tracked on paper, and all reporting was done manually. This was particularly challenging for our compliance mandates. Implementation of online compliance learning enabled us to obtain 100% compliance across our enterprise in less than one year. Additionally, we had extremely high adoption of professional development programs with over 5,000 course completions in SAP Litmos during this time. The transformation from in person to digital learning was extremely timely and set us up for success in the era of COVID-19 and beyond to the remote/hybrid workforce we now have.
      Read full review

      Wisetail

      • We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
      • The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.
      Read full review

      Screenshots

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