SAP Marketing Cloud vs. SAP S/4HANA Cloud

The tool integrates seamlessly with SAP's customer experience suite, when you have an e-commerce platform from a different vendor it is less appropriate and more difficult to integrate although it is possible to do so.

No doubt SAP S/4HANA Cloud is the best cloud solution for SAP products which can be easily integrated, but the main issue is you can not use in other non-SAP products for getting same result. Also if you are migrating from ECC to SAP S/4HANA Cloud then it's good but if you are planning to move from legacy applications then bit complex. We are facing such issues while doing it currently.

Incentivized

• Great integration capabilities with SAP Cx suite
• Relatively easy to implement
• Great configurability

• SAP S/4HANA Cloud uses the SAP HANA in-memory database, allowing companies to process massive amounts of data in real-time.
• The system integrates AI, machine learning (ML), and robotic process automation (RPA) to automate manual tasks.
• S/4HANA Cloud unifies core business processes like finance, procurement, supply chain, and human resources under one system.

Incentivized

• Higher costs compared with competitors
• Its architecture is a bit outdated
• Some annoying system errors might come around

• I would like to have an offline functionality as well which is not available at the moment.
• I would like to see in-built templates that can be used according to organization needs and have to be industry specific.
• Navigation of this platform is quite difficult to learn and requires training. So, new users will find learning a steep curve.

Incentivized

The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more

SAPs usability is great. If there is one ERP where one can adjust about anything there is to be adjusted, this is SAP. This sometimes also means having to maintain some extra master data, but this is to be expected and is well worth the extra effort. We wouldn't have it any other way!

Incentivized

The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.

More effective

Incentivized

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market

Incentivized

• Return of investment of our customers in traffic increase
• Better insight into customer preferences
• Increase in customer base

• The financial management part ensures every process is well planned and allocated resources are used efficiently.
• The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
• The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.

Incentivized