Likelihood to Recommend Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
Read full review SAP PLM is well suited for any industry that needs to track the creation of a product from the raw material stage all the way to the shipped product. I do not think it would be well suited for very small companies which do not have any materials, products, and inventory to track.
Read full review Pros It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions. It provides secure access control for employees & vendors (but you pay per person for access licenses). Data is effectively 'always backed up' in the internet-cloud. There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers. Read full review Provides lower-cost calculation This makes processes related to the product consistent, efficient, and simpler. It manages product development, support, and recycling projects effectively. It allows us to control the whole process. It allows us to see the future status of the products. Read full review Cons In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots! I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom. In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual. David Martin Sr. Dir., Quality Assurance and Regulatory Affairs
Read full review Implementation Challenges. Not a one product fits all — each organization to customize a lot to accommodate their own processes. Read full review Likelihood to Renew We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
Read full review Usability Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
Read full review SAP PLM is very difficult to use for beginners.
Read full review Reliability and Availability Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
Read full review Performance We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.
Read full review Support Rating Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
Read full review Once implemented, it provides seamless integration between PLM and ERP systems.
Read full review Online Training The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
Read full review Implementation Rating Pretty straightforward, from OOB
Read full review Alternatives Considered Arena is much better than
QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
Read full review SAP PLM encompasses
SAP BW and SAP PRD. We tend to focus more on the SAP PRD portion as it directly involves more closely to production. We selected SAP PLM because it gives us a great visibility in the life cycle of materials, products and overall costs. SAP PLM compliments the other packages very well
Read full review Scalability Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
Read full review Return on Investment Decreased the company's time to market for release of its second generation flagship product. Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs). Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings. Read full review Accurately able to order raw materials which are necessary for the current production run, thus reducing overhead. The negative impact would be the initial cost of the software and how long it would take to ROI that cost. It has allowed us to control batches of product creation much more closer and have the ability to cut some erroneous costs which were found in large batches. Read full review ScreenShots Arena PLM and QMS Screenshots