What users are saying about
2 Ratings
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Score 8.2 out of 100
9 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

SAP PPM

With SAP PPM is an amazing experience to manage production projects, data analytics productions are also effective as well as reporting on multiple operations from different projects and a very great system for our team to collaborate for profitable project outcome and easy file management.
Harper daniel | TrustRadius Reviewer

ServiceNow IT Business Management

We don't need to worry about the backend infrastructure because it is a SaaS application and it is very easy to customize the business models and processes. Good option of adding products like software assets management, service management, HR management etc. An immediate tool to assign and monitor the work in progress of tasks, incidents, normal requests, and changes.
Anonymous | TrustRadius Reviewer

Pros

SAP PPM

  • SAP is a powerful financial system. If you want to manage your financials program and work on projects more professionally, SAP PPM should be your first choice.
  • As a manager, you want to trust your software vendor to not sell or not give up on the tool you use. SAP can mostly be trusted in this sense. If you compare it, for example, with HP Software (HP Software recently sold their PPM tool to Micro Focus).
  • It's valuable to be a part of the big thing. A lot of fortune 500 companies have SAP tools, and it looks very nice in your resume.
Celil ÇİYNEKLİ | TrustRadius Reviewer

ServiceNow IT Business Management

  • Creating Requests
  • Knowledge base article
  • Hassle free UI
Anonymous | TrustRadius Reviewer

Cons

SAP PPM

  • The features are easy and flexible but they can be improved.
  • Budgeting capabilities requires upgrading.
  • Multiple project management capabilities.
Harper daniel | TrustRadius Reviewer

ServiceNow IT Business Management

  • New UI is bad. Transition is not liked by users
  • Notifications can be improved. The mail notifications are little off
  • Category changes are not supposed to be hard
Anonymous | TrustRadius Reviewer

Alternatives Considered

SAP PPM

Our company uses different PPM tools for different business units depending on different purposes. Software Business Units want to bill activities based on activity-based costs, and want to follow project financials tightly. In addition to that, the company is already using SAP for financials. For example, our internal IT unit is using a different tool because they don't need to follow all of our financials, just the purchase cost.
Celil ÇİYNEKLİ | TrustRadius Reviewer

ServiceNow IT Business Management

It has already defined standard templates which can be used directly, thus saving time and effort. User interface is simple, easy to navigate, and highly customizable. Whenever the incident, change request has been created or modified, an automated mail is generated, so no continuous monitoring of tickets is required and which indicates that it is easy to integrate ServiceNow IT Business Management with third-party tools.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP PPM

  • Monitoring the manufacturing process.
  • Easy to control the product development operations.
  • Report generation for our operations.
Harper daniel | TrustRadius Reviewer

ServiceNow IT Business Management

  • Best ITSM tool
  • Clean UI
  • Deployment is easy
Anonymous | TrustRadius Reviewer

Pricing Details

SAP PPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ServiceNow IT Business Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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