What users are saying about
5 Ratings
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Score 9 out of 100
9 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • ServiceNow IT Business Management is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

SAP PPM

82%
2 Ratings
8.3

ServiceNow IT Business Management

83%
3 Ratings

Likelihood to Recommend

SAP

With SAP PPM is an amazing experience to manage production projects, data analytics productions are also effective as well as reporting on multiple operations from different projects and a very great system for our team to collaborate for profitable project outcome and easy file management.
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ServiceNow

Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.
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Pros

SAP

  • SAP is a powerful financial system. If you want to manage your financials program and work on projects more professionally, SAP PPM should be your first choice.
  • As a manager, you want to trust your software vendor to not sell or not give up on the tool you use. SAP can mostly be trusted in this sense. If you compare it, for example, with HP Software (HP Software recently sold their PPM tool to Micro Focus).
  • It's valuable to be a part of the big thing. A lot of fortune 500 companies have SAP tools, and it looks very nice in your resume.
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ServiceNow

  • Creating Requests
  • Knowledge base article
  • Hassle free UI
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Cons

SAP

  • The features are easy and flexible but they can be improved.
  • Budgeting capabilities requires upgrading.
  • Multiple project management capabilities.
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ServiceNow

  • New UI is bad. Transition is not liked by users
  • Notifications can be improved. The mail notifications are little off
  • Category changes are not supposed to be hard
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Pricing Details

SAP PPM

Starting Price

$0

Editions & Modules

SAP PPM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    ServiceNow IT Business Management

    Starting Price

    Editions & Modules

    ServiceNow IT Business Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      SAP

      Our company uses different PPM tools for different business units depending on different purposes. Software Business Units want to bill activities based on activity-based costs, and want to follow project financials tightly. In addition to that, the company is already using SAP for financials. For example, our internal IT unit is using a different tool because they don't need to follow all of our financials, just the purchase cost.
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      ServiceNow

      Salesforce Appex Microfocus ITOM and related
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      Return on Investment

      SAP

      • Monitoring the manufacturing process.
      • Easy to control the product development operations.
      • Report generation for our operations.
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      ServiceNow

      • Best ITSM tool
      • Clean UI
      • Deployment is easy
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      Add comparison