SAP Ruum vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Ruum
Score 9.0 out of 10
N/A
SAP Ruum is a presented by the vendor as a lightweight project management, task management, and collaboration software, with use cases and templates for marketing, sales teams, HR tasks (e.g. onboarding), or organizing information for sharing with stakeholders.N/A
Zoho Cliq
Score 9.3 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$0
Pricing
SAP RuumZoho Cliq
Editions & Modules
No answers on this topic
Free
$0
Unlimited
$3/user/month
up to 500 users
Offerings
Pricing Offerings
SAP RuumZoho Cliq
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month
More Pricing Information
Features
SAP RuumZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
SAP Ruum
9.2
2 Ratings
16% above category average
Zoho Cliq
8.6
2 Ratings
9% above category average
Task Management10.02 Ratings7.52 Ratings
Gantt Charts9.01 Ratings00 Ratings
Scheduling10.02 Ratings7.01 Ratings
Workflow Automation8.82 Ratings9.01 Ratings
Mobile Access9.01 Ratings10.02 Ratings
Search8.82 Ratings9.52 Ratings
Visual planning tools8.82 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SAP Ruum
8.8
2 Ratings
9% above category average
Zoho Cliq
7.8
2 Ratings
3% below category average
Chat8.82 Ratings10.02 Ratings
Notifications8.82 Ratings10.02 Ratings
Discussions8.42 Ratings10.02 Ratings
Surveys8.22 Ratings5.01 Ratings
Internal knowledgebase8.42 Ratings4.01 Ratings
Integrates with GoToMeeting9.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts10.01 Ratings00 Ratings
Integrates with Outlook9.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SAP Ruum
8.4
2 Ratings
3% above category average
Zoho Cliq
9.5
2 Ratings
16% above category average
Versioning8.22 Ratings00 Ratings
Video files7.82 Ratings9.52 Ratings
Audio files8.22 Ratings9.52 Ratings
Document collaboration8.82 Ratings00 Ratings
Access control8.42 Ratings9.52 Ratings
Advanced security features8.22 Ratings9.02 Ratings
Integrates with Google Drive9.01 Ratings00 Ratings
Device sync8.22 Ratings10.02 Ratings
Best Alternatives
SAP RuumZoho Cliq
Small Businesses
Stackby
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Score 9.8 out of 10
Stackby
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Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
SAP RuumZoho Cliq
Likelihood to Recommend
9.4
(2 ratings)
10.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
SAP RuumZoho Cliq
Likelihood to Recommend
SAP
Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
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Zoho
Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros
SAP
  • Ruum by SAP supports brainstorming, and in the end, there is content management.
  • Further, Ruum by SAP helps in task and backlog management.
  • The processes are also well mapped.
  • Goal setting and feedback tracking are also included in the feature.
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Zoho
  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Read full review
Cons
SAP
  • Mobile device enhancement functionalities
  • Broader integration support with other systems
Read full review
Zoho
  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
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Likelihood to Renew
SAP
No answers on this topic
Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
SAP
No answers on this topic
Zoho
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Support Rating
SAP
No answers on this topic
Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Alternatives Considered
SAP
The starting price for Ruum by SAP is very affordable, and there is a free trial, available. Further, Ruum by SAP has all forms of training, which gives full knowledge to people who want to work with the software. Again, backlog management, where feedback is issued on the progress of every task is a major boost from the application.
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Zoho
We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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Return on Investment
SAP
  • No code knowledge required for Ruum application
  • Effective collaboration with external parties
  • Better project planning and milestones management
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Zoho
  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
Read full review
ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices