Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
SAP S/4HANA Cloud
Score 8.4 out of 10
N/A
SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed either on premise, in the cloud, or in a hybrid combination for quicker time-to-value.
$0
per month FUE users*
Pricing
SAP ConcurSAP S/4HANA Cloud
Editions & Modules
Concur Travel and Expense
$9.00
per report (average price)
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
Offerings
Pricing Offerings
SAP ConcurSAP S/4HANA Cloud
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
More Pricing Information
Community Pulse
SAP ConcurSAP S/4HANA Cloud
Considered Both Products
SAP Concur
Chose SAP Concur
We haven't gone through that analysis. We chose Concur directly based on the ability to integrate with our current payment system SAP ECC. Concur system is a sole source for our Organization.
Concur UI was very friendly and impressive OCR on the invoice reading plus mobile …
Chose SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses …
Chose SAP Concur
SAP Concur is one stop application to book your trip and submit your expense reports. The ability to mirror trips and expense reports are helpful tools to have. SAP Concur also integrates well with others enterprise ERP systems such as SAP S4/Hana. Being able to use globally is …
Chose SAP Concur
I was not the description maker.
Chose SAP Concur
I have previously used a toolkit app to claim back medical expenses. It was convenient and had fewer steps to complete to claim the amount. Sometimes, I feel that there might be too many steps to make a claim using concur.
Chose SAP Concur
I have not used other products for expenses and travel at work.
Chose SAP Concur
Manual taping, stapling, photocopying, scanning, and mailing are the alternative. We really did not find an option short of doing anything or moving to SAP Concur. We did that back in 2009 and continue to invest and upgrade this platform as the ROI is easy to show.
SAP S/4HANA Cloud
Chose SAP S/4HANA Cloud
Easy Integration - reduced effort but lacking Localization Business rules
Chose SAP S/4HANA Cloud
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our …
Chose SAP S/4HANA Cloud
SAP provides brilliant capabilities, specifically around alliances with other solutions and alliance partners.
Chose SAP S/4HANA Cloud
We are users of other SAP solutions.
Chose SAP S/4HANA Cloud
All is integratable in the the cloud ecosystem. This is the most important point for our customer.s
Chose SAP S/4HANA Cloud
SAP products can be better fit into our company's product
Chose SAP S/4HANA Cloud
We were an Oracle shop before, and SAP was the clear (and only choice) that we considered. SAP was very open to our feedback and would consider making our needs part of the standard solution (where it made sense for their broader user community) for future releases. It offered …
Chose SAP S/4HANA Cloud
Better user onboarding experience overall with SAP S/4HANA Cloud.
Chose SAP S/4HANA Cloud
We did not evaluate other products as we wanted to stay with SAP S/4HANA Cloud after the divestiture.
Chose SAP S/4HANA Cloud
We have started moving onto the SAP S/4HANA Cloud platform and Fieldglass because a few of our partners are insisting. It is new so we are still evaluating and can't comment. We are kind of started up on SAP SuccessFactors, and we have also moved on SAP Fiori 2.0, HANA 2.0 and …
Features
SAP ConcurSAP S/4HANA Cloud
Expense Management
Comparison of Expense Management features of Product A and Product B
SAP Concur
8.4
224 Ratings
5% above category average
SAP S/4HANA Cloud
-
Ratings
Employee Expense Reporting8.7221 Ratings00 Ratings
Corporate Card Reconciliation8.1159 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
SAP Concur
7.8
185 Ratings
2% below category average
SAP S/4HANA Cloud
-
Ratings
Customizable Approval Policies8.2155 Ratings00 Ratings
Financial Document Management8.2128 Ratings00 Ratings
Payment Status Tracking7.9155 Ratings00 Ratings
Payment Audit Trail7.5141 Ratings00 Ratings
Duplicate Bill Detection7.9126 Ratings00 Ratings
Advanced OCR7.1117 Ratings00 Ratings
Electronic Funds Transfer7.7106 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP Concur
-
Ratings
SAP S/4HANA Cloud
7.6
248 Ratings
5% above category average
Pay calculation00 Ratings7.3208 Ratings
Benefit plan administration00 Ratings7.2210 Ratings
Direct deposit files00 Ratings7.4209 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Concur
-
Ratings
SAP S/4HANA Cloud
7.2
361 Ratings
1% below category average
API for custom integration00 Ratings7.2346 Ratings
Plug-ins00 Ratings7.2319 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Concur
-
Ratings
SAP S/4HANA Cloud
8.2
416 Ratings
1% above category average
Single sign-on capability00 Ratings8.5389 Ratings
Role-based user permissions00 Ratings8.0409 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP Concur
-
Ratings
SAP S/4HANA Cloud
7.3
420 Ratings
5% above category average
Dashboards00 Ratings7.2390 Ratings
Standard reports00 Ratings7.6414 Ratings
Custom reports00 Ratings7.2387 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP Concur
-
Ratings
SAP S/4HANA Cloud
8.3
415 Ratings
9% above category average
Accounts payable00 Ratings8.1413 Ratings
Accounts receivable00 Ratings8.0395 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP Concur
-
Ratings
SAP S/4HANA Cloud
7.9
360 Ratings
1% above category average
Inventory tracking00 Ratings8.1351 Ratings
Automatic reordering00 Ratings7.8305 Ratings
Location management00 Ratings6.9295 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP Concur
-
Ratings
SAP S/4HANA Cloud
8.0
376 Ratings
3% above category average
Pricing00 Ratings7.9356 Ratings
Order entry00 Ratings8.5365 Ratings
Credit card processing00 Ratings7.523 Ratings
Cost of goods sold00 Ratings8.1345 Ratings
Best Alternatives
SAP ConcurSAP S/4HANA Cloud
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Darwinbox
Darwinbox
Score 8.0 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP ConcurSAP S/4HANA Cloud
Likelihood to Recommend
8.1
(692 ratings)
8.5
(477 ratings)
Likelihood to Renew
6.5
(29 ratings)
8.9
(9 ratings)
Usability
5.9
(71 ratings)
8.1
(370 ratings)
Availability
7.2
(9 ratings)
10.0
(2 ratings)
Performance
7.2
(6 ratings)
8.0
(1 ratings)
Support Rating
8.9
(36 ratings)
8.3
(75 ratings)
In-Person Training
8.2
(4 ratings)
-
(0 ratings)
Online Training
9.6
(4 ratings)
9.0
(1 ratings)
Implementation Rating
8.6
(9 ratings)
7.3
(4 ratings)
Configurability
9.1
(4 ratings)
8.0
(1 ratings)
Ease of integration
8.6
(47 ratings)
6.0
(1 ratings)
Product Scalability
9.6
(47 ratings)
10.0
(1 ratings)
Vendor post-sale
8.8
(5 ratings)
7.0
(1 ratings)
Vendor pre-sale
8.8
(4 ratings)
6.0
(1 ratings)
User Testimonials
SAP ConcurSAP S/4HANA Cloud
Likelihood to Recommend
SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
Read full review
SAP
SAP S/4HANA Cloud leverages an in-memory database, allowing for real-time data processing and analytics. This enables organizations to make informed decisions based on up-to-the-minute information S/4HANA Cloud integrates various business modules, including finance, procurement, sales, manufacturing, and supply chain. This integration facilitates seamless data flow across different functional areas
Read full review
Pros
SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
Read full review
SAP
  • Complete production cycle, right from planning to final product manufacturing.
  • Keeping all documents in one place, with ability to upload important stuff against the particular entries.
  • Maintain trail of any changes made to data, validations at the right places and methodological working of each process
Read full review
Cons
SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
Read full review
SAP
  • The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge
  • Requires a lot of tedious testing so that no role or function is impacted
  • Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA
Read full review
Likelihood to Renew
SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Usability
SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
Read full review
SAP
Modern User Interface:
The system features a contemporary and visually appealing interface, promoting a more engaging user experience.
Role-Based Access:
Users access role-specific dashboards and functionalities, ensuring a personalized experience tailored to their responsibilities.
Intuitive Navigation:
Streamlined menus and navigation paths contribute to an intuitive user experience, reducing the learning curve for new users.
Responsive Design:
The platform is designed to be responsive across various devices, allowing users to access information and perform tasks on desktops, tablets, or mobile devices
Read full review
Reliability and Availability
SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Read full review
SAP
No answers on this topic
Performance
SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Read full review
SAP
No answers on this topic
Support Rating
SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Read full review
SAP
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
Read full review
In-Person Training
SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
Read full review
SAP
No answers on this topic
Online Training
SAP Concur
To the point and adapted to user
Read full review
SAP
No answers on this topic
Implementation Rating
SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Read full review
SAP
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
Read full review
Alternatives Considered
SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
Read full review
SAP
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
Read full review
Scalability
SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
Read full review
SAP
No answers on this topic
Return on Investment
SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
Read full review
SAP
  • Cost Savings and Lower Total Cost of Ownership (TCO):
  • While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO.
  • Better Visibility and Compliance:
  • The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues.
Read full review
ScreenShots

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.