SAP SuccessFactors vs. SilkRoad Onboarding (RedCarpet)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP SuccessFactors
Score 8.1 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
SilkRoad Onboarding
Score 8.9 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
Pricing
SAP SuccessFactorsSilkRoad Onboarding (RedCarpet)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP SuccessFactorsSilkRoad Onboarding
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP SuccessFactorsSilkRoad Onboarding (RedCarpet)
Considered Both Products
SAP SuccessFactors
Chose SAP SuccessFactors
Very similar but have mild differences.
SilkRoad Onboarding

No answer on this topic

Top Pros
Top Cons
Features
SAP SuccessFactorsSilkRoad Onboarding (RedCarpet)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
SAP SuccessFactors
7.6
426 Ratings
3% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Employee demographic data8.1373 Ratings00 Ratings
Employment history7.9379 Ratings00 Ratings
Job profiles and administration7.5367 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.3347 Ratings00 Ratings
Organizational charting7.9392 Ratings00 Ratings
Organization and location management7.7347 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.0218 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP SuccessFactors
8.0
226 Ratings
0% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Pay calculation8.2164 Ratings00 Ratings
Support for external payroll vendors7.2141 Ratings00 Ratings
Off-cycle/On-Demand payment8.0138 Ratings00 Ratings
Benefit plan administration8.2146 Ratings00 Ratings
Direct deposit files8.5143 Ratings00 Ratings
Salary revision and increment management8.1173 Ratings00 Ratings
Reimbursement management8.1125 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
SAP SuccessFactors
8.4
227 Ratings
4% above category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Approval workflow8.5225 Ratings00 Ratings
Balance details8.1184 Ratings00 Ratings
Annual carry-forward and encashment8.5157 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
SAP SuccessFactors
8.0
347 Ratings
1% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
View and generate pay and benefit information7.8247 Ratings00 Ratings
Update personal information7.9334 Ratings00 Ratings
View company policy documentation7.9209 Ratings00 Ratings
Employee recognition8.1189 Ratings00 Ratings
View job history8.1319 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
SAP SuccessFactors
8.4
3 Ratings
8% above category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Tracking of all physical assets8.43 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
SAP SuccessFactors
6.5
344 Ratings
16% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Report builder6.6329 Ratings00 Ratings
Pre-built reports6.4305 Ratings00 Ratings
Ability to combine HR data with external data6.4248 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
SAP SuccessFactors
7.8
276 Ratings
3% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
New hire portal7.2265 Ratings00 Ratings
Manager tracking tools7.3242 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SAP SuccessFactors
8.2
353 Ratings
1% above category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Corporate goal setting7.9311 Ratings00 Ratings
Individual goal setting8.2349 Ratings00 Ratings
Line-of sight-visibility7.9282 Ratings00 Ratings
Performance tracking7.6326 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
SAP SuccessFactors
8.1
374 Ratings
2% above category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Performance plans7.8357 Ratings00 Ratings
Performance improvement plans7.7302 Ratings00 Ratings
Review status tracking7.9333 Ratings00 Ratings
Review reminders8.0337 Ratings00 Ratings
Multiple review frequency7.8267 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
SAP SuccessFactors
7.7
253 Ratings
2% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Create succession plans/pools7.9232 Ratings00 Ratings
Candidate ranking7.7213 Ratings00 Ratings
Candidate search7.6222 Ratings00 Ratings
Candidate development7.8202 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SAP SuccessFactors
4.1
299 Ratings
62% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Job Requisition Management7.7279 Ratings00 Ratings
Company Website Posting7.8265 Ratings00 Ratings
Publish to Social Media7.4224 Ratings00 Ratings
Job Search Site Posting7.7253 Ratings00 Ratings
Duplicate Candidate Prevention7.4228 Ratings00 Ratings
Applicant Tracking7.4266 Ratings00 Ratings
Notifications and Alerts7.6269 Ratings00 Ratings
Best Alternatives
SAP SuccessFactorsSilkRoad Onboarding (RedCarpet)
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP SuccessFactorsSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
8.2
(481 ratings)
7.0
(18 ratings)
Likelihood to Renew
9.4
(34 ratings)
-
(0 ratings)
Usability
8.3
(16 ratings)
7.0
(3 ratings)
Availability
8.8
(5 ratings)
10.0
(1 ratings)
Performance
7.9
(5 ratings)
-
(0 ratings)
Support Rating
8.0
(25 ratings)
7.1
(4 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
8.7
(3 ratings)
-
(0 ratings)
Implementation Rating
7.9
(11 ratings)
4.0
(1 ratings)
Configurability
7.8
(5 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(2 ratings)
-
(0 ratings)
Ease of integration
7.4
(393 ratings)
-
(0 ratings)
Product Scalability
8.2
(5 ratings)
-
(0 ratings)
Professional Services
8.4
(3 ratings)
-
(0 ratings)
Vendor post-sale
8.3
(4 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(4 ratings)
-
(0 ratings)
User Testimonials
SAP SuccessFactorsSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
SAP
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review
SilkRoad
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
Read full review
Pros
SAP
  • Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud
  • End to end and seamless integration with SAP eco system and integration with other Microsoft solutions
  • Great learning experience for employees on SAP SuccessFactors platform
Read full review
SilkRoad
  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
Read full review
Cons
SAP
  • The whole software is not user friendly from and admin side.
  • A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
  • Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.
Read full review
SilkRoad
  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
Read full review
Likelihood to Renew
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
SilkRoad
No answers on this topic
Usability
SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review
SilkRoad
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
Read full review
Reliability and Availability
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review
SilkRoad
No answers on this topic
Performance
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review
SilkRoad
No answers on this topic
Support Rating
SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review
SilkRoad
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
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In-Person Training
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review
SilkRoad
No answers on this topic
Online Training
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review
SilkRoad
No answers on this topic
Implementation Rating
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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SilkRoad
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
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Alternatives Considered
SAP
SAP SuccessFactors is a great solution and have all the features and functionality for managing HR operations. The interface is easy to navigate and the UI is so friendly for a beginner. Plus there are best resources available on internet on SAP SuccessFactors to learn. We also received it at an affordable cost.
Read full review
SilkRoad
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
Read full review
Contract Terms and Pricing Model
SAP
I dont be part in te contract
Read full review
SilkRoad
No answers on this topic
Scalability
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review
SilkRoad
No answers on this topic
Professional Services
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review
SilkRoad
No answers on this topic
Return on Investment
SAP
  • The recruitment process has become streamlined. It now takes days and not weeks to process one round in order to fill open positions
  • By performing better Performance management, successfactor contributes to increased employee productivity
  • Employee retention rates have gone up with less %of employees leaving tbe org
  • Impact of training programs is tremendous.
Read full review
SilkRoad
  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
Read full review
ScreenShots

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning supports informal and collaborative learningScreenshot of A modern LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of Learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of SAP SuccessFactors Opportunity Marketplace.Screenshot of Information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.