What users are saying about
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Top Rated
493 Ratings
3 Ratings

SAP SuccessFactors

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Top Rated
493 Ratings
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Score 7.7 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

  • TrackerRMS ranks higher in 1 feature set: Recruiting / ATS

Human Resource Management

7.9

SAP SuccessFactors

79%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 7/7 features

Employee demographic data

8.1
81%
138 Ratings
N/A
0 Ratings

Employment history

8.0
80%
144 Ratings
N/A
0 Ratings

Job profiles and administration

7.6
76%
134 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.1
71%
133 Ratings
N/A
0 Ratings

Organizational charting

8.0
80%
151 Ratings
N/A
0 Ratings

Organization and location management

8.0
80%
132 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

8.2
82%
81 Ratings
N/A
0 Ratings

Payroll Management

8.1

SAP SuccessFactors

81%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 7/7 features

Pay calculation

8.1
81%
65 Ratings
N/A
0 Ratings

Support for external payroll vendors

7.6
76%
55 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.1
81%
46 Ratings
N/A
0 Ratings

Benefit plan administration

8.3
83%
50 Ratings
N/A
0 Ratings

Direct deposit files

8.0
80%
52 Ratings
N/A
0 Ratings

Salary revision and increment management

7.9
79%
62 Ratings
N/A
0 Ratings

Reimbursement management

8.9
89%
43 Ratings
N/A
0 Ratings

Leave and Attendance Management

7.4

SAP SuccessFactors

74%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 3/3 features

Approval workflow

7.4
74%
85 Ratings
N/A
0 Ratings

Balance details

7.2
72%
70 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

7.6
76%
57 Ratings
N/A
0 Ratings

Employee Self Service

8.0

SAP SuccessFactors

80%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 5/5 features

View and generate pay and benefit information

7.4
74%
87 Ratings
N/A
0 Ratings

Update personal information

7.9
79%
126 Ratings
N/A
0 Ratings

View company policy documentation

7.9
79%
80 Ratings
N/A
0 Ratings

Employee recognition

8.5
85%
74 Ratings
N/A
0 Ratings

View job history

8.0
80%
122 Ratings
N/A
0 Ratings

Asset Management

8.4

SAP SuccessFactors

84%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 1/1 features

Tracking of all physical assets

8.4
84%
3 Ratings
N/A
0 Ratings

HR Reporting

7.1

SAP SuccessFactors

71%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 3/3 features

Report builder

6.9
69%
133 Ratings
N/A
0 Ratings

Pre-built reports

6.9
69%
122 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

7.4
74%
102 Ratings
N/A
0 Ratings

Onboarding

8.2

SAP SuccessFactors

82%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 2/2 features

New hire portal

8.0
80%
103 Ratings
N/A
0 Ratings

Manager tracking tools

7.9
79%
94 Ratings
N/A
0 Ratings

Performance and Goals

8.5

SAP SuccessFactors

85%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 4/4 features

Corporate goal setting

8.0
80%
128 Ratings
N/A
0 Ratings

Individual goal setting

8.3
83%
145 Ratings
N/A
0 Ratings

Line-of sight-visibility

8.2
82%
115 Ratings
N/A
0 Ratings

Performance tracking

8.3
83%
134 Ratings
N/A
0 Ratings

Performance Management

8.0

SAP SuccessFactors

80%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 5/5 features

Performance plans

7.5
75%
153 Ratings
N/A
0 Ratings

Performance improvement plans

7.9
79%
125 Ratings
N/A
0 Ratings

Review status tracking

7.9
79%
142 Ratings
N/A
0 Ratings

Review reminders

7.8
78%
139 Ratings
N/A
0 Ratings

Multiple review frequency

7.5
75%
108 Ratings
N/A
0 Ratings

Succession Planning

8.1

SAP SuccessFactors

81%

TrackerRMS

Feature Set Not Supported
N/A
SAP SuccessFactors ranks higher in 4/4 features

Create succession plans/pools

7.9
79%
97 Ratings
N/A
0 Ratings

Candidate ranking

7.9
79%
92 Ratings
N/A
0 Ratings

Candidate search

8.3
83%
93 Ratings
N/A
0 Ratings

Candidate development

8.3
83%
84 Ratings
N/A
0 Ratings

Recruiting / ATS

4.2

SAP SuccessFactors

42%
9.0

TrackerRMS

90%
SAP SuccessFactors ranks higher in 6/7 features

Job Requisition Management

8.0
80%
107 Ratings
N/A
0 Ratings

Company Website Posting

7.9
79%
104 Ratings
N/A
0 Ratings

Publish to Social Media

7.7
77%
86 Ratings
N/A
0 Ratings

Job Search Site Posting

7.7
77%
97 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

7.6
76%
89 Ratings
N/A
0 Ratings

Applicant Tracking

8.1
81%
101 Ratings
9.0
90%
2 Ratings

Notifications and Alerts

8.1
81%
106 Ratings
N/A
0 Ratings

Attribute Ratings

  • TrackerRMS is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.8

SAP SuccessFactors

78%
202 Ratings
9.0

TrackerRMS

90%
2 Ratings

Likelihood to Renew

8.9

SAP SuccessFactors

89%
19 Ratings

TrackerRMS

N/A
0 Ratings

Usability

6.9

SAP SuccessFactors

69%
7 Ratings
9.0

TrackerRMS

90%
2 Ratings

Availability

9.1

SAP SuccessFactors

91%
3 Ratings

TrackerRMS

N/A
0 Ratings

Performance

8.2

SAP SuccessFactors

82%
3 Ratings

TrackerRMS

N/A
0 Ratings

Support Rating

6.5

SAP SuccessFactors

65%
29 Ratings
10.0

TrackerRMS

100%
2 Ratings

Online Training

7.3

SAP SuccessFactors

73%
2 Ratings

TrackerRMS

N/A
0 Ratings

Implementation Rating

6.7

SAP SuccessFactors

67%
4 Ratings

TrackerRMS

N/A
0 Ratings

Configurability

7.3

SAP SuccessFactors

73%
6 Ratings

TrackerRMS

N/A
0 Ratings

Contract Terms and Pricing Model

9.1

SAP SuccessFactors

91%
1 Rating

TrackerRMS

N/A
0 Ratings

Ease of integration

6.5

SAP SuccessFactors

65%
225 Ratings

TrackerRMS

N/A
0 Ratings

Product Scalability

7.6

SAP SuccessFactors

76%
3 Ratings

TrackerRMS

N/A
0 Ratings

Professional Services

9.1

SAP SuccessFactors

91%
1 Rating

TrackerRMS

N/A
0 Ratings

Vendor post-sale

8.6

SAP SuccessFactors

86%
4 Ratings

TrackerRMS

N/A
0 Ratings

Vendor pre-sale

8.2

SAP SuccessFactors

82%
4 Ratings

TrackerRMS

N/A
0 Ratings

Likelihood to Recommend

SAP

It is not very well suited for a highly dynamic company. Suppose it's a startup, and your job is to just be everywhere and work as a generalist, and there are people like you in the company; it'll be hard to monitor and track those people in terms of constant updates regarding their roles and performance.
Read full review

TrackerRMS

Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
Read full review

Pros

SAP

  • They do a good job of rolling out new features, making sure everyone is aware of what it is, when it will happen, and providing materials.
  • They do a good job at getting their clients together and/or in touch with one another. This is always helpful to see what others have done and how it worked out, especially in the same sector of work.
Read full review

TrackerRMS

  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
Read full review

Cons

SAP

  • Sometimes products are rolled out too fast - resulting in critical missing config options (ONB 2.0 as a great example). These missing configs can be highly dysfunctional until they are resolved - to avoid this, I recommend not using any product that hasn’t been established and fully supported for at least 2 years.
  • Performance and recruitment are still using a legacy XML supported format - which is fine end user functionality wise, but can be complex to support from an admin perspective - certain areas of these modules require partner support if you want to make upgrades or changes.
  • SF does a tremendous job at bell and whistle functionality - I often find most companies are not able to leverage more than 50-75% of the offerings though. There are however core functions or areas for improvement that are significantly less shiny but are much needed in various modules.
Read full review

TrackerRMS

  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
Read full review

Pricing Details

SAP SuccessFactors

Starting Price

$85 per year Up to 100 Employees

Editions & Modules

SAP SuccessFactors editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    TrackerRMS

    Starting Price

    Editions & Modules

    TrackerRMS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      SAP

      Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
      Read full review

      TrackerRMS

      No answers on this topic

      Usability

      SAP

      For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult. For end user, it is quite easy.
      Read full review

      TrackerRMS

      I find it easy to show people now to use all aspects of this software with our business.
      Read full review

      Reliability and Availability

      SAP

      SAP SuccessFactors is absolutely available when we needed, not a lot of downtime.
      Read full review

      TrackerRMS

      No answers on this topic

      Performance

      SAP

      It is pretty slow in some cases, and annoying to admins.
      Read full review

      TrackerRMS

      No answers on this topic

      Support Rating

      SAP

      SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
      Read full review

      TrackerRMS

      Great customer service
      Read full review

      Online Training

      SAP

      People don’t read
      Read full review

      TrackerRMS

      No answers on this topic

      Implementation Rating

      SAP

      Some significant problems were hard to resolve and took a lot of time for our IT team, leaving us with no alternative.
      Read full review

      TrackerRMS

      No answers on this topic

      Alternatives Considered

      SAP

      I feel SAP SuccessFactors is catching up on the user interface and the flexibility that is available to configure and manage business processes. You can tell that SAP SuccessFactors is making a strong push to bring SAP forward from the very technical look and feel of legacy SAP HR products. There is a much clearer focus on the employee and non-HR users.
      Read full review

      TrackerRMS

      Allows for more detailed information to be listed on each entry.
      Read full review

      Scalability

      SAP

      SAP SuccessFactors is used widely.
      Read full review

      TrackerRMS

      No answers on this topic

      Return on Investment

      SAP

      • SAP SuccessFactors is a highly flexible system that is well-known for being utilized by many industries. It can be a solution to the challenges that the personnel department frequently encounters with the training system for employees.
      • In the SAP SuccessFactors learning platform, we can include business conferences to assist employees in improving their knowledge acquisition. SAP SuccessFactors is well-known for offering a highly customizable training platform.
      Read full review

      TrackerRMS

      • Cost effective
      • Very efficient
      Read full review

      Screenshots

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