What users are saying about
229 Ratings
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Score 7.2 out of 100
13 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Trakstar Perform

This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well.I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

SAP SuccessFactors
7.8
Trakstar Perform
Employee demographic data
SAP SuccessFactors
7.7
Trakstar Perform
Employment history
SAP SuccessFactors
8.3
Trakstar Perform
Job profiles and administration
SAP SuccessFactors
6.8
Trakstar Perform
Workflow for transfers, promotions, pay raises, etc.
SAP SuccessFactors
6.7
Trakstar Perform
Organizational charting
SAP SuccessFactors
7.7
Trakstar Perform
Organization and location management
SAP SuccessFactors
7.9
Trakstar Perform
Compliance data (COBRA, OSHA, etc.)
SAP SuccessFactors
9.3
Trakstar Perform

Payroll Management

SAP SuccessFactors
8.8
Trakstar Perform
Pay calculation
SAP SuccessFactors
9.1
Trakstar Perform
Support for external payroll vendors
SAP SuccessFactors
8.8
Trakstar Perform
Off-cycle/On-Demand payment
SAP SuccessFactors
10.0
Trakstar Perform
Benefit plan administration
SAP SuccessFactors
8.9
Trakstar Perform
Direct deposit files
SAP SuccessFactors
8.9
Trakstar Perform
Salary revision and increment management
SAP SuccessFactors
7.3
Trakstar Perform
Reimbursement management
SAP SuccessFactors
8.5
Trakstar Perform

Leave and Attendance Management

SAP SuccessFactors
7.9
Trakstar Perform
Approval workflow
SAP SuccessFactors
7.9
Trakstar Perform
Balance details
SAP SuccessFactors
7.9
Trakstar Perform
Annual carry-forward and encashment
SAP SuccessFactors
7.8
Trakstar Perform

Employee Self Service

SAP SuccessFactors
7.9
Trakstar Perform
View and generate pay and benefit information
SAP SuccessFactors
6.8
Trakstar Perform
Update personal information
SAP SuccessFactors
8.1
Trakstar Perform
View company policy documentation
SAP SuccessFactors
8.1
Trakstar Perform
Employee recognition
SAP SuccessFactors
8.4
Trakstar Perform
View job history
SAP SuccessFactors
8.2
Trakstar Perform

Asset Management

SAP SuccessFactors
7.6
Trakstar Perform
Tracking of all physical assets
SAP SuccessFactors
7.6
Trakstar Perform

HR Reporting

SAP SuccessFactors
7.1
Trakstar Perform
Report builder
SAP SuccessFactors
7.1
Trakstar Perform
Pre-built reports
SAP SuccessFactors
7.0
Trakstar Perform
Ability to combine HR data with external data
SAP SuccessFactors
7.2
Trakstar Perform

Onboarding

SAP SuccessFactors
8.3
Trakstar Perform
New hire portal
SAP SuccessFactors
8.1
Trakstar Perform
Manager tracking tools
SAP SuccessFactors
8.0
Trakstar Perform

Performance and Goals

SAP SuccessFactors
8.3
Trakstar Perform
8.3
Corporate goal setting
SAP SuccessFactors
8.2
Trakstar Perform
9.1
Individual goal setting
SAP SuccessFactors
8.1
Trakstar Perform
7.9
Line-of sight-visibility
SAP SuccessFactors
7.5
Trakstar Perform
9.7
Performance tracking
SAP SuccessFactors
8.0
Trakstar Perform
6.9
Subordinate goal setting
SAP SuccessFactors
Trakstar Perform
8.0

Performance Management

SAP SuccessFactors
8.0
Trakstar Perform
9.4
Performance plans
SAP SuccessFactors
7.9
Trakstar Perform
9.9
Performance improvement plans
SAP SuccessFactors
7.3
Trakstar Perform
9.8
Review status tracking
SAP SuccessFactors
8.1
Trakstar Perform
9.5
Review reminders
SAP SuccessFactors
8.0
Trakstar Perform
9.5
Multiple review frequency
SAP SuccessFactors
7.6
Trakstar Perform
9.6
Plan weighting
SAP SuccessFactors
Trakstar Perform
9.9
Manager note taking
SAP SuccessFactors
Trakstar Perform
7.7
Rater nomination workflow
SAP SuccessFactors
Trakstar Perform
8.3
Workflow restrictions
SAP SuccessFactors
Trakstar Perform
9.9
Reporting
SAP SuccessFactors
Trakstar Perform
9.9

Succession Planning

SAP SuccessFactors
9.3
Trakstar Perform
Create succession plans/pools
SAP SuccessFactors
9.4
Trakstar Perform
Candidate ranking
SAP SuccessFactors
9.2
Trakstar Perform
Candidate search
SAP SuccessFactors
9.4
Trakstar Perform
Candidate development
SAP SuccessFactors
9.3
Trakstar Perform

Recruiting / ATS

SAP SuccessFactors
4.4
Trakstar Perform
Job Requisition Management
SAP SuccessFactors
8.3
Trakstar Perform
Company Website Posting
SAP SuccessFactors
8.5
Trakstar Perform
Publish to Social Media
SAP SuccessFactors
7.5
Trakstar Perform
Job Search Site Posting
SAP SuccessFactors
8.3
Trakstar Perform
Duplicate Candidate Prevention
SAP SuccessFactors
8.2
Trakstar Perform
Applicant Tracking
SAP SuccessFactors
8.4
Trakstar Perform
Notifications and Alerts
SAP SuccessFactors
8.4
Trakstar Perform

Pros

SAP SuccessFactors

  • The Recruiting module is one of the best tools on SuccessFactors. This has so many capabilities and has truly helped managing all the positions and candidates that have applied to our requisitions.
  • The Learning module is a great asset to provide and push out required training for all employees. Tracking and reporting is seamless and easy to execute. Easy to manage, update and provide to all or a few employees.
  • Performance and Goals module is a great way to track and maintain professional and personal goals. This process is easy to track, update when needed, and beneficial for manager and direct reports. Powerful and accurate goal management for all levels.
  • Reporting module is easy to create own customized reports as needed that may not be standard out of the box. Ability to share those reports across groups/employees is extremely beneficial.
  • The org chart functiality is really impressive. You can make edits/changes within the org chart that have real time effects. The ease to view divisions and company org charts is so simple. One of the best features of any HRIS I have ever experienced.
Adam Kasten, PHR | TrustRadius Reviewer

Trakstar Perform

  • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
  • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
  • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
Anonymous | TrustRadius Reviewer

Cons

SAP SuccessFactors

  • There is a high level of disparity between some of the products. Many were purchased later on and "bolted" to the existing software. Unfortunately, there are always parts of this purchased software that do not mesh well with the existing system. They sometimes require separate log ins, additional uploads/permission/management, and sometimes separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between the modules.
  • The system lags in several key areas. The latest software update (v12) adds a far more robust homepage, however, it slows the initial site load considerably. Navigation between the modules is also very slow.
  • Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update improves on this issue but is only available for some modules.
  • Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.
Anonymous | TrustRadius Reviewer

Trakstar Perform

  • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
  • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
  • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
Sam Sternman | TrustRadius Reviewer

Likelihood to Renew

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Trakstar Perform

Trakstar Perform 8.0
Based on 1 answer
Very simple to use, great support.
Sam Sternman | TrustRadius Reviewer

Usability

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
Anonymous | TrustRadius Reviewer

Trakstar Perform

No score
No answers yet
No answers on this topic

Support Rating

SAP SuccessFactors

SAP SuccessFactors 6.1
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Trakstar Perform

Trakstar Perform 9.2
Based on 6 answers
Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP SuccessFactors

SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.
Anonymous | TrustRadius Reviewer

Trakstar Perform

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP SuccessFactors

Current environment includes ADP WorkforceNow and it had limitations on workflows and performance. Workday was reviewed but found to be cost prohibitive at the time. SF provided a good balance of needs we were looking for with core modules we needed to develop.
Tony Deblauwe | TrustRadius Reviewer

Trakstar Perform

I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
Anonymous | TrustRadius Reviewer

Return on Investment

SAP SuccessFactors

  • SF is not cheap. I wouldn't recommend it as a solution for a small business. And while it is constantly being developed, in my humble opinion it is not yet a mature enough player to provide a large business the flexibility and support that it needs. It is a good tool for mid-size businesses.
  • The amount of support that is needed from SF in order to use the system to its fullest potential can really only be gained with a dedicated support representative (very costly) and most changes that need to be made are additional charges and are outsourced to other preferred consultant groups that work regularly with SF. These are costly and can quickly add up based on the level of customization and changes that need to be made each year.
  • I'm in Human Resources so I hear all the moaning and complaining from managers and employees regarding performance management and compensation planning. I've been in several companies and used several other tools to administer comp and performance manaement. I will say that the base compensation, goal planning, and performance management modules in SF are efficient and easy to use and administer. Like any system, you just need to get through the initial implementation phase to reap the full rewards.
Jennifer Murillo | TrustRadius Reviewer

Trakstar Perform

  • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors Editions & Modules

Additional Pricing Details

Trakstar Perform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trakstar Perform Editions & Modules

Edition
Trakstar$4370.001
  1. per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

SAP SuccessFactors
6.3
Trakstar Perform
8.1

Likelihood to Renew

SAP SuccessFactors
2.7
Trakstar Perform
8.0

Usability

SAP SuccessFactors
2.7
Trakstar Perform

Support Rating

SAP SuccessFactors
6.1
Trakstar Perform
9.2

Online Training

SAP SuccessFactors
8.0
Trakstar Perform

Implementation Rating

SAP SuccessFactors
3.6
Trakstar Perform

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