What users are saying about
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Top Rated
497 Ratings

SAP SuccessFactors

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Top Rated
497 Ratings
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Score 7.7 out of 100
Top Rated
45 Ratings
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Score 8 out of 100

Feature Set Ratings

    Human Resource Management

    8.0

    SAP SuccessFactors

    80%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 7/7 features

    Employee demographic data

    8.1
    81%
    141 Ratings
    N/A
    0 Ratings

    Employment history

    8.0
    80%
    147 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.7
    77%
    137 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.3
    73%
    136 Ratings
    N/A
    0 Ratings

    Organizational charting

    8.0
    80%
    154 Ratings
    N/A
    0 Ratings

    Organization and location management

    8.1
    81%
    135 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    8.5
    85%
    84 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.1

    SAP SuccessFactors

    81%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 7/7 features

    Pay calculation

    8.0
    80%
    68 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    7.6
    76%
    58 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.1
    81%
    49 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    8.3
    83%
    53 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.1
    81%
    55 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.0
    80%
    65 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.6
    86%
    46 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    7.5

    SAP SuccessFactors

    75%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 3/3 features

    Approval workflow

    7.6
    76%
    87 Ratings
    N/A
    0 Ratings

    Balance details

    7.3
    73%
    72 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    7.7
    77%
    59 Ratings
    N/A
    0 Ratings

    Employee Self Service

    8.0

    SAP SuccessFactors

    80%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 5/5 features

    View and generate pay and benefit information

    7.7
    77%
    89 Ratings
    N/A
    0 Ratings

    Update personal information

    8.0
    80%
    128 Ratings
    N/A
    0 Ratings

    View company policy documentation

    7.8
    78%
    82 Ratings
    N/A
    0 Ratings

    Employee recognition

    8.4
    84%
    76 Ratings
    N/A
    0 Ratings

    View job history

    8.2
    82%
    124 Ratings
    N/A
    0 Ratings

    Asset Management

    8.4

    SAP SuccessFactors

    84%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 1/1 features

    Tracking of all physical assets

    8.4
    84%
    3 Ratings
    N/A
    0 Ratings

    HR Reporting

    7.3

    SAP SuccessFactors

    73%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 3/3 features

    Report builder

    7.2
    72%
    135 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.2
    72%
    124 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    7.5
    75%
    104 Ratings
    N/A
    0 Ratings

    Onboarding

    8.3

    SAP SuccessFactors

    83%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 2/2 features

    New hire portal

    8.0
    80%
    106 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    8.1
    81%
    97 Ratings
    N/A
    0 Ratings

    Performance and Goals

    8.5

    SAP SuccessFactors

    85%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 4/4 features

    Corporate goal setting

    8.1
    81%
    131 Ratings
    N/A
    0 Ratings

    Individual goal setting

    8.4
    84%
    148 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    8.2
    82%
    118 Ratings
    N/A
    0 Ratings

    Performance tracking

    8.2
    82%
    137 Ratings
    N/A
    0 Ratings

    Performance Management

    8.0

    SAP SuccessFactors

    80%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 5/5 features

    Performance plans

    7.6
    76%
    155 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    7.9
    79%
    127 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.9
    79%
    144 Ratings
    N/A
    0 Ratings

    Review reminders

    7.9
    79%
    141 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    7.6
    76%
    110 Ratings
    N/A
    0 Ratings

    Succession Planning

    8.2

    SAP SuccessFactors

    82%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 4/4 features

    Create succession plans/pools

    8.0
    80%
    99 Ratings
    N/A
    0 Ratings

    Candidate ranking

    7.9
    79%
    94 Ratings
    N/A
    0 Ratings

    Candidate search

    8.3
    83%
    95 Ratings
    N/A
    0 Ratings

    Candidate development

    8.4
    84%
    86 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    4.3

    SAP SuccessFactors

    43%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 7/7 features

    Job Requisition Management

    7.7
    77%
    110 Ratings
    N/A
    0 Ratings

    Company Website Posting

    8.2
    82%
    107 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    7.9
    79%
    88 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    7.9
    79%
    99 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    7.9
    79%
    92 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    8.2
    82%
    104 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    8.3
    83%
    109 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • UKG Dimensions is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.7

    SAP SuccessFactors

    77%
    204 Ratings
    8.4

    UKG Dimensions

    84%
    31 Ratings

    Likelihood to Renew

    8.9

    SAP SuccessFactors

    89%
    19 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Usability

    6.9

    SAP SuccessFactors

    69%
    7 Ratings
    7.8

    UKG Dimensions

    78%
    2 Ratings

    Availability

    9.1

    SAP SuccessFactors

    91%
    3 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Performance

    8.2

    SAP SuccessFactors

    82%
    3 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Support Rating

    6.5

    SAP SuccessFactors

    65%
    29 Ratings
    7.0

    UKG Dimensions

    70%
    2 Ratings

    Online Training

    7.3

    SAP SuccessFactors

    73%
    2 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Implementation Rating

    6.7

    SAP SuccessFactors

    67%
    4 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Configurability

    7.3

    SAP SuccessFactors

    73%
    6 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    9.1

    SAP SuccessFactors

    91%
    1 Rating

    UKG Dimensions

    N/A
    0 Ratings

    Ease of integration

    6.7

    SAP SuccessFactors

    67%
    227 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Product Scalability

    7.6

    SAP SuccessFactors

    76%
    3 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Professional Services

    9.1

    SAP SuccessFactors

    91%
    1 Rating

    UKG Dimensions

    N/A
    0 Ratings

    Vendor post-sale

    8.6

    SAP SuccessFactors

    86%
    4 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Vendor pre-sale

    8.2

    SAP SuccessFactors

    82%
    4 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP

    It is not very well suited for a highly dynamic company. Suppose it's a startup, and your job is to just be everywhere and work as a generalist, and there are people like you in the company; it'll be hard to monitor and track those people in terms of constant updates regarding their roles and performance.
    Read full review

    UKG

    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Read full review

    Pros

    SAP

    • They do a good job of rolling out new features, making sure everyone is aware of what it is, when it will happen, and providing materials.
    • They do a good job at getting their clients together and/or in touch with one another. This is always helpful to see what others have done and how it worked out, especially in the same sector of work.
    Read full review

    UKG

    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Read full review

    Cons

    SAP

    • Sometimes products are rolled out too fast - resulting in critical missing config options (ONB 2.0 as a great example). These missing configs can be highly dysfunctional until they are resolved - to avoid this, I recommend not using any product that hasn’t been established and fully supported for at least 2 years.
    • Performance and recruitment are still using a legacy XML supported format - which is fine end user functionality wise, but can be complex to support from an admin perspective - certain areas of these modules require partner support if you want to make upgrades or changes.
    • SF does a tremendous job at bell and whistle functionality - I often find most companies are not able to leverage more than 50-75% of the offerings though. There are however core functions or areas for improvement that are significantly less shiny but are much needed in various modules.
    Read full review

    UKG

    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Read full review

    Pricing Details

    SAP SuccessFactors

    Starting Price

    $85 per year Up to 100 Employees

    Editions & Modules

    SAP SuccessFactors editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      UKG Dimensions

      Starting Price

      Editions & Modules

      UKG Dimensions editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Contact

        Likelihood to Renew

        SAP

        Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
        Read full review

        UKG

        No answers on this topic

        Usability

        SAP

        For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult. For end user, it is quite easy.
        Read full review

        UKG

        UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
        Read full review

        Reliability and Availability

        SAP

        SAP SuccessFactors is absolutely available when we needed, not a lot of downtime.
        Read full review

        UKG

        No answers on this topic

        Performance

        SAP

        It is pretty slow in some cases, and annoying to admins.
        Read full review

        UKG

        No answers on this topic

        Support Rating

        SAP

        SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
        Read full review

        UKG

        • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
        • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
        • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
        Read full review

        Online Training

        SAP

        People don’t read
        Read full review

        UKG

        No answers on this topic

        Implementation Rating

        SAP

        Some significant problems were hard to resolve and took a lot of time for our IT team, leaving us with no alternative.
        Read full review

        UKG

        No answers on this topic

        Alternatives Considered

        SAP

        I feel SAP SuccessFactors is catching up on the user interface and the flexibility that is available to configure and manage business processes. You can tell that SAP SuccessFactors is making a strong push to bring SAP forward from the very technical look and feel of legacy SAP HR products. There is a much clearer focus on the employee and non-HR users.
        Read full review

        UKG

        UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
        Read full review

        Scalability

        SAP

        SAP SuccessFactors is used widely.
        Read full review

        UKG

        No answers on this topic

        Return on Investment

        SAP

        • SAP SuccessFactors is a highly flexible system that is well-known for being utilized by many industries. It can be a solution to the challenges that the personnel department frequently encounters with the training system for employees.
        • In the SAP SuccessFactors learning platform, we can include business conferences to assist employees in improving their knowledge acquisition. SAP SuccessFactors is well-known for offering a highly customizable training platform.
        Read full review

        UKG

        • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
        • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
        Read full review

        Screenshots

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