What users are saying about
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Top Rated
282 Ratings
3 Ratings

SAP SuccessFactors

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Top Rated
282 Ratings
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Score 7.7 out of 100
3 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Human Resource Management

    7.9

    SAP SuccessFactors

    79%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 7/7 features

    Employee demographic data

    8.1
    81%
    33 Ratings
    N/A
    0 Ratings

    Employment history

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.5
    75%
    35 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    6.9
    69%
    32 Ratings
    N/A
    0 Ratings

    Organizational charting

    7.9
    79%
    38 Ratings
    N/A
    0 Ratings

    Organization and location management

    7.9
    79%
    29 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    8.9
    89%
    17 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.2

    SAP SuccessFactors

    82%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 7/7 features

    Pay calculation

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    7.7
    77%
    14 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.2
    82%
    9 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.0
    80%
    14 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    7.7
    77%
    20 Ratings
    N/A
    0 Ratings

    Reimbursement management

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    7.6

    SAP SuccessFactors

    76%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 3/3 features

    Approval workflow

    7.5
    75%
    25 Ratings
    N/A
    0 Ratings

    Balance details

    7.4
    74%
    23 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    7.8
    78%
    20 Ratings
    N/A
    0 Ratings

    Employee Self Service

    8.0

    SAP SuccessFactors

    80%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 5/5 features

    View and generate pay and benefit information

    7.4
    74%
    28 Ratings
    N/A
    0 Ratings

    Update personal information

    8.1
    81%
    34 Ratings
    N/A
    0 Ratings

    View company policy documentation

    7.9
    79%
    22 Ratings
    N/A
    0 Ratings

    Employee recognition

    8.5
    85%
    24 Ratings
    N/A
    0 Ratings

    View job history

    8.0
    80%
    33 Ratings
    N/A
    0 Ratings

    Asset Management

    8.4

    SAP SuccessFactors

    84%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 1/1 features

    Tracking of all physical assets

    8.4
    84%
    3 Ratings
    N/A
    0 Ratings

    HR Reporting

    6.9

    SAP SuccessFactors

    69%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 3/3 features

    Report builder

    6.5
    65%
    29 Ratings
    N/A
    0 Ratings

    Pre-built reports

    6.7
    67%
    26 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    7.5
    75%
    24 Ratings
    N/A
    0 Ratings

    Onboarding

    8.2

    SAP SuccessFactors

    82%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 2/2 features

    New hire portal

    8.0
    80%
    30 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    7.9
    79%
    30 Ratings
    N/A
    0 Ratings

    Performance and Goals

    8.5

    SAP SuccessFactors

    85%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 4/4 features

    Corporate goal setting

    8.1
    81%
    42 Ratings
    N/A
    0 Ratings

    Individual goal setting

    8.4
    84%
    47 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    8.3
    83%
    41 Ratings
    N/A
    0 Ratings

    Performance tracking

    8.3
    83%
    45 Ratings
    N/A
    0 Ratings

    Performance Management

    8.2

    SAP SuccessFactors

    82%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 5/5 features

    Performance plans

    7.9
    79%
    49 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    8.2
    82%
    40 Ratings
    N/A
    0 Ratings

    Review status tracking

    8.3
    83%
    49 Ratings
    N/A
    0 Ratings

    Review reminders

    8.0
    80%
    48 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    7.4
    74%
    39 Ratings
    N/A
    0 Ratings

    Succession Planning

    8.5

    SAP SuccessFactors

    85%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 4/4 features

    Create succession plans/pools

    8.5
    85%
    30 Ratings
    N/A
    0 Ratings

    Candidate ranking

    8.4
    84%
    30 Ratings
    N/A
    0 Ratings

    Candidate search

    8.6
    86%
    29 Ratings
    N/A
    0 Ratings

    Candidate development

    8.6
    86%
    28 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    4.2

    SAP SuccessFactors

    42%

    WorkJam

    Feature Set Not Supported
    N/A
    SAP SuccessFactors ranks higher in 7/7 features

    Job Requisition Management

    7.9
    79%
    26 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.7
    77%
    25 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    7.9
    79%
    19 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    7.7
    77%
    24 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    7.7
    77%
    21 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    7.9
    79%
    25 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    8.1
    81%
    27 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • WorkJam is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.7

    SAP SuccessFactors

    77%
    72 Ratings
    9.0

    WorkJam

    90%
    1 Rating

    Likelihood to Renew

    2.7

    SAP SuccessFactors

    27%
    13 Ratings

    WorkJam

    N/A
    0 Ratings

    Usability

    2.7

    SAP SuccessFactors

    27%
    3 Ratings

    WorkJam

    N/A
    0 Ratings

    Support Rating

    6.2

    SAP SuccessFactors

    62%
    26 Ratings

    WorkJam

    N/A
    0 Ratings

    Online Training

    8.0

    SAP SuccessFactors

    80%
    1 Rating

    WorkJam

    N/A
    0 Ratings

    Implementation Rating

    3.6

    SAP SuccessFactors

    36%
    1 Rating

    WorkJam

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP SuccessFactors

    The integration between the recruitment module and employee central is a big problem. There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is not expected to have those kinds of features on the surface level of the product.
    Anonymous | TrustRadius Reviewer

    WorkJam

    WorkJam is a great communication tool if you are not after all the bells and whistles that other similar apps have. It is good for top-down communication and engagement (centrally controlled with a handful of power users) and should not be confused with just a regular message tool like Google Chat.
    Anonymous | TrustRadius Reviewer

    Pros

    SAP SuccessFactors

    • Streamlined and automated feedback & internal learning processes
    • Helped in upskilling since it houses all learning trainings/ courses at one place vs. the earlier implemented software
    • Helped in streamlining recruitment, housing all firm-wide vacancies at one place
    • Can be integrated seamlessly using its available API tools
    Anonymous | TrustRadius Reviewer

    WorkJam

    • The basic functionality is similar to other mainstream social media apps so it has a low learning curve for users.
    • The mobile interface looks sleek and modern.
    • The channel function makes it easy to set up different user groups.
    Anonymous | TrustRadius Reviewer

    Cons

    SAP SuccessFactors

    • Getting employees trained on the product is an essential part of process change management. With SuccessFactors, there are so many possibilities, it is imperative that all employees are trained. Untrained users may not be able to use the tool to its fullest potential and may encounter difficulties as they attempt to use it.
    • To create reports that can use data from multiple modules, reporting tools must be easier to use and have more controls over date ranges and capabilities. - Make the Position Management equal to or better than SAP R/3 Organization Management.
    • After changing to a twice-yearly release schedule, I have noticed that the releases have become somewhat unstable in terms of testing all the pieces in a timely manner.
    Anonymous | TrustRadius Reviewer

    WorkJam

    • Signing into the mobile app using SSO is not particularly user friendly.
    • The restrictions on file sizes, particularly for video, can be tricky to navigate around.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    SAP SuccessFactors

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $85 per year Up to 100 Employees

    WorkJam

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    SAP SuccessFactors

    SAP SuccessFactors 2.7
    Based on 13 answers
    Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
    Anonymous | TrustRadius Reviewer

    WorkJam

    No score
    No answers yet
    No answers on this topic

    Usability

    SAP SuccessFactors

    SAP SuccessFactors 2.7
    Based on 3 answers
    For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
    Anonymous | TrustRadius Reviewer

    WorkJam

    No score
    No answers yet
    No answers on this topic

    Support Rating

    SAP SuccessFactors

    SAP SuccessFactors 6.2
    Based on 26 answers
    SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
    Anonymous | TrustRadius Reviewer

    WorkJam

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    SAP SuccessFactors

    SAP SuccessFactors 3.6
    Based on 1 answer
    We had to delay go live of EC due to bad councelling of our implementation partner.
    Anonymous | TrustRadius Reviewer

    WorkJam

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    SAP SuccessFactors

    SuccessFactors provides more positives and greater tools than the software's I have references.The bandwidth and capabilities fare outweigh the competitors. The out of the box capabilities seem to be more than the other systems and less money spent on getting what was needed to run our business. I would encourage others to consider reviewing SuccessFactors as their HRIS.
    Adam Kasten, PHR | TrustRadius Reviewer

    WorkJam

    No answers on this topic

    Return on Investment

    SAP SuccessFactors

    • The software has greatly improved our recruiting process. We could not manage the amount of positions and candidates without it. The recruiting module handles every step for us in the process form submitting an application to the final offer stage.
    • We were able to institute a formal performance review process for the first time in the company's history because of this software. Participation in this program has grown from 300 employees to over 1600. SuccessFactors allows us to track and measure employee performance across the company and deliver those results to our key leaders.
    Anonymous | TrustRadius Reviewer

    WorkJam

    • Increased and positive cross-team communication.
    • Quick communication method as opposed to EDMs.
    Anonymous | TrustRadius Reviewer

    Screenshots

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