SAP SuccessFactors vs WorkJam

Likelihood to Recommend

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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WorkJam is a great communication tool if you are not after all the bells and whistles that other similar apps have. It is good for top-down communication and engagement (centrally controlled with a handful of power users) and should not be confused with just a regular message tool like Google Chat.

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Verified User

Analyst in Human Resources

Health, Wellness and Fitness Company, 5001-10,000 employees

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Feature Rating Comparison

SAP SuccessFactors

WorkJam

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

SAP SuccessFactors

WorkJam

Pay calculation

Support for external payroll vendors

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

SAP SuccessFactors

WorkJam

Approval workflow

Balance details

Annual carry-forward and encashment

SAP SuccessFactors

WorkJam

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

SAP SuccessFactors

WorkJam

Tracking of all physical assets

SAP SuccessFactors

WorkJam

Report builder

Pre-built reports

Ability to combine HR data with external data

SAP SuccessFactors

WorkJam

New hire portal

Manager tracking tools

SAP SuccessFactors

WorkJam

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

SAP SuccessFactors

WorkJam

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

SAP SuccessFactors

WorkJam

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

SAP SuccessFactors

WorkJam

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
Integration with Jam, Skype and WebEx, etc.

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Verified User

Project Manager in Information Technology

Information Technology and Services Company, 10,001+ employees

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The basic functionality is similar to other mainstream social media apps so it has a low learning curve for users.
The mobile interface looks sleek and modern.
The channel function makes it easy to set up different user groups.

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Verified User

Analyst in Human Resources

Health, Wellness and Fitness Company, 5001-10,000 employees

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Cons

The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.

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Adam Kasten, PHR

Human Resources Manager

CintasFacilities Services, 10,001+ employees

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Signing into the mobile app using SSO is not particularly user friendly.
The restrictions on file sizes, particularly for video, can be tricky to navigate around.

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Verified User

Analyst in Human Resources

Health, Wellness and Fitness Company, 5001-10,000 employees

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Likelihood to Renew

SAP SuccessFactors 7.0

Based on 12 answers

Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.

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Verified User

Manager in Human Resources

Electrical/Electronic Manufacturing Company, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Usability

SAP SuccessFactors 8.0

Based on 2 answers

To develop all objectivity of researches.

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Anton Smorodin

Project Manager

ACIG JSCManagement Consulting, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

SAP SuccessFactors 6.5

Based on 21 answers

The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.

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Verified User

Administrator in Human Resources

Airlines/Aviation Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.

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Verified User

Administrator in Human Resources

Furniture Company, 10,001+ employees

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No answers on this topic

Return on Investment

Visibility to the organization was an immediate impact and socialized the value of the product immediately.
A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
Consolidating performance to pay outputs reduced time in some manual audit processes.

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Tony Deblauwe

HR and OD Operations

HortonworksComputer Software, 501-1000 employees

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Increased and positive cross-team communication.
Quick communication method as opposed to EDMs.

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Verified User

Analyst in Human Resources

Health, Wellness and Fitness Company, 5001-10,000 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

SAP SuccessFactors

WorkJam

SAP SuccessFactors

WorkJam

SAP SuccessFactors

WorkJam

SAP SuccessFactors

WorkJam

SAP SuccessFactors

WorkJam

Likelihood to Recommend