What users are saying about
17 Ratings
9 Ratings
17 Ratings
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Score 8.8 out of 100
9 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Sapling is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Sapling

100%
5 Ratings
9.2

Writer

92%
5 Ratings

Support Rating

9.1

Sapling

91%
1 Rating

Writer

N/A
0 Ratings

Likelihood to Recommend

Sapling Intelligence

Sapling is a great automated response system that helps you or your company respond to customer questions faster and with a higher level of quality. It is integrated into a number of the top CRMs and messaging platforms and it is easy to set up, train and use. I like that it improves efficiency and customer satisfaction and it serves as a great replacement for some of the more mundane and time-consuming parts of customer support.
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Writer, Inc

Carrying out the quality control process allows me to carry out the organization, details [are] written instantly, and progress of the same as well as personalize them. Regarding the interface, I would change it for a more graphic one. On the other hand[,] writer navigates my content of complex documents and thus be able to have shortcuts[.]
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Pros

Sapling Intelligence

  • It works in all text-based web applications like Gmail, Salesforce Lightning, and Zendesk and helps improve typing ability.
  • Offers over 40 integrations with Sapling AI
  • Integration with Salesforce, Linkedin, Slack and many more ...
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Writer, Inc

  • Automated correction
  • Words auto complete
  • Writing Style
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Cons

Sapling Intelligence

  • Improve integration part
  • Also have an offline app
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Writer, Inc

  • There is some setup required to get your word lists in there, adjust your editing style, and set up typical errors, but otherwise it works similarly to other programs (but worth it in my opinion).
  • Their web editor loses formatting, which several team members have complained about. However, formatting is properly retained in GDocs, Word, and the Chrome extension. There is some setup required to get your word lists in there, adjust your editing style, and set up typical errors, but otherwise it works similarly to other programs (but worth it in my opinion).
  • I wish it were easy to provide solutions to complex problems rather than simply highlighting them.
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Pricing Details

Sapling

Starting Price

Editions & Modules

Sapling editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Writer

    Starting Price

    $11 per month

    Editions & Modules

    Writer editions and modules pricing
    EditionModules
    Starter111
    EnterpriseCustom2

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    25% discount available for annual subscription.

    Support Rating

    Sapling Intelligence

    I had some issues with loading suggestions on a particular website and I wrote into the team about it. Within a couple of days, they had resolved the problem and pushed a new fix to the Chrome store. Amazing support.
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    Writer, Inc

    No answers on this topic

    Alternatives Considered

    Sapling Intelligence

    I have been using this software for a very long time in my organization, it is very easy to use with having the interface created on a very advanced module. Designed with much modernized UI and dashboard is very pleasing to use and to have the best experience on it.
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    Writer, Inc

    Grammarly is very advanced, but I use Writer as It offers me additional features like word count, a cleaner interface, and a word processor for taking notes.
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    Return on Investment

    Sapling Intelligence

    • Sapling helps me write better and faster by providing personalized suggestions based on context and prior experience.
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    Writer, Inc

    • Less time, more production
    • Best result
    • Perfect work, every time
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