What users are saying about
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Top Rated
281 Ratings
5 Ratings

Sauce Labs

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Top Rated
281 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Testim is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.5

Sauce Labs

85%
158 Ratings
9.0

Testim

90%
1 Rating

Likelihood to Renew

9.1

Sauce Labs

91%
20 Ratings

Testim

N/A
0 Ratings

Usability

8.4

Sauce Labs

84%
20 Ratings
10.0

Testim

100%
1 Rating

Availability

10.0

Sauce Labs

100%
7 Ratings

Testim

N/A
0 Ratings

Performance

8.0

Sauce Labs

80%
7 Ratings

Testim

N/A
0 Ratings

Support Rating

8.4

Sauce Labs

84%
24 Ratings
9.0

Testim

90%
1 Rating

Implementation Rating

7.5

Sauce Labs

75%
12 Ratings

Testim

N/A
0 Ratings

Configurability

8.2

Sauce Labs

82%
3 Ratings

Testim

N/A
0 Ratings

Ease of integration

9.1

Sauce Labs

91%
2 Ratings

Testim

N/A
0 Ratings

Product Scalability

10.0

Sauce Labs

100%
4 Ratings

Testim

N/A
0 Ratings

Vendor post-sale

9.0

Sauce Labs

90%
5 Ratings

Testim

N/A
0 Ratings

Vendor pre-sale

9.0

Sauce Labs

90%
5 Ratings

Testim

N/A
0 Ratings

Likelihood to Recommend

Sauce Labs

Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
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Testim

Testim is suited to companies that want automation tests on user testing without having to convert their QA team to the automation team. Testim is also suited to companies without a QA, where they want automation tests easily written by other team members, either project managers or developers. Testim is not suited to companies with automation teams in place.
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Pros

Sauce Labs

  • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
  • Provides a rich selection of browser/platform availability for customer issue reproduction
  • Provides a comprehensive set of virtual mobile device configurations for automation and availability
  • Sauce Labs' SaaS and self service tools work and perform well
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Testim

  • Very intuitive and easy UX/UI
  • Great support team for any question
  • Ability to create automated tests from zero without knowing code
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Cons

Sauce Labs

  • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
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Testim

  • Missing the ability to 'undo' an action on test steps
  • Easy way to test different browsers
  • Easy way to test different phones for mobile-web
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Pricing Details

Sauce Labs

Starting Price

$19 per month

Editions & Modules

Sauce Labs editions and modules pricing
EditionModules
Live Testing$19.001
Virtual Cloud$149.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Free service available for Open Source projects.

Pricing Info

Testim

Starting Price

Editions & Modules

Testim editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Sauce Labs

    As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
    Read full review

    Testim

    No answers on this topic

    Usability

    Sauce Labs

    It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
    Read full review

    Testim

    We are using Testim all the time. Every new, big we roll out feature has tests and it is our only tool for regression tests.
    Read full review

    Reliability and Availability

    Sauce Labs

    Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
    Read full review

    Testim

    No answers on this topic

    Performance

    Sauce Labs

    The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
    Read full review

    Testim

    No answers on this topic

    Support Rating

    Sauce Labs

    The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
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    Testim

    They are very helpful and responsive. If I had any issue they helped solve it, even if it was neglect on my part.
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    Implementation Rating

    Sauce Labs

    I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
    Read full review

    Testim

    No answers on this topic

    Alternatives Considered

    Sauce Labs

    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
    Read full review

    Testim

    No answers on this topic

    Scalability

    Sauce Labs

    With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
    Read full review

    Testim

    No answers on this topic

    Return on Investment

    Sauce Labs

    • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
    • I can't really speak to the dollars, as I am not privy to the information.
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    Testim

    • We find more bugs, and the client doesn't get bugs in the release.
    • We don't need to hire a whole QA team, one individual is enough.
    • Everyone can understand the tests and see the work done.
    Read full review

    Screenshots

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