What users are saying about

Scale Computing HC3

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225 Ratings
19 Ratings

Scale Computing HC3

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225 Ratings
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Score 9.6 out of 101
19 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Scale Computing HC3

Scale definitely has a market where it fits and is a great solution (small to medium-sized businesses). Very large organizations may be better suited to a different solution. For the market that Scale fits into, it really is a perfect solution. I had compared Scale to Nutanix and while Nutanix had some additional features, I couldn't justify the additional costs. However, a large organization may find that additional feature set very useful and worth the additional costs.
Tracy Burton profile photo

Compellent

Dell Compellent has a decent portfolio of products for varying sizes of business. Their licensing model is suited for those not wanting total a la carte fare, and administration is intuitive as compared to other storage arrays. This combined with Co-Pilot support gives Dell a good presence in a vast number of scenarios where networked storage is required over a DAS solution. It's only fallback is its own NAS solution, which itself may be better suited to smaller environments
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Pros

  • The best thing about Scale is its simplicity. I used a VMWare solution for the past 5 years and never really felt like I had a grip on how to fully use it. I've had Scale in place for less than 6 months and am so confident in it, I feel as though I could almost train someone else on how to use it.
  • Scale's technical support is second to none. I've had a couple of issues with it and everyone I've spoken with is knowledgeable, friendly and eager to help resolve any issue.
  • With previous solutions, updating firmware is a large endeavor compared to Scale. Scale actually recommends doing it during production time instead of scheduling downtime during evenings or weekends. It makes managing everything easier without me having to come into work on my off time.
Tracy Burton profile photo
  • Very competitively priced
  • No need to manage individual RAID groups
  • Honestly I can only come up with 2 good things.
Jeff Stockamp profile photo

Cons

  • It would be nice if we could add a storage only node with very little or no processing power. This would be nice because we wouldn't have to acquire server CALs every time we add storage.
Kyle Legg profile photo
  • The Dell Compellent model is migrating away from the WebGUI in future controller firmware versions and is focusing solely on their Enterprise Manger product (soon to be Dell Storage Manager) for managing all of their products (arrays and NAS devices). I personally like to have multiple vectors of access, or have the option to enable these if needed. Since the Enterprise Manager product relies on a separate in-house server, this presents a unique single point of failure in the event of an outage unless other highly available precautions are taken.
  • Since this review concerns Compellent as a whole, I would like to mention the Compellent NAS solution: FS8600. This is a product that I believe was acquired and customized into the FluidFS architecture as an after-thought. We have a 4-node FS cluster and have not been satisfied with the product's ability to handle SMB connections (very low for an "enterprise" product like this). We feel as if we are in a constant state of debugging the software for whatever current release we find ourselves in. Firmware upgrades have not been an issue, however Compellent support is not equipped to handle calls from FS8600 users as there is generally much shuffling and transferring of the call (it seems as if there are a limited number of qualified technicians to service this product).
  • The add-on service "Optimize" is a great resource for Compellent knowledge and proactive notifications and Co-Pilot support is great for any issues that arise. The only issue with these services is that, with the way the system is engineered, the services are almost mandatory as without them you would have no way of knowing how inefficient your RAID stripping was at any given time and even if you did there would be no way for you to fix it. As a customer you have the Enterprise Manager product and a set of Powershell cmdlets at your disposal, but the complete suite of support tools only resides with support, therefore you are required to not only purchase support (which should be done regardless), but if you have a large array and a very busy environment it is a good idea to purchase the Optimize service as well. They are a benefit to the customer, but they are because they have been designed that way as quid pro quo back to Dell.
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Likelihood to Renew

Scale Computing HC38.8
Based on 6 answers
A+ friendly customer support. Hands down.
John Brainard profile photo
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Usability

Scale Computing HC38.8
Based on 4 answers
I was able to learn how to manage this system in minutes. I can go weeks without touching it and never have a problem. If something comes up like an update, I simply get an email notifying me to login and update my Cluster OS.
Brian Dunk profile photo
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Support

Scale Computing HC39.8
Based on 153 answers
The best I have seen in the industry, and we are 100% Cisco network shop including our wireless. We are used to dealing with the best, but Scale outperforms them.
Patrick Taylor profile photo
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Alternatives Considered

VMWare & Hyper-V while is obviously enterprise class ready, they have LOT of features. While those may be necessary in some instances, I've found we'd rather fix problems and drive business than attend to that detail of the cluster. Scale simplifies the management to use by seemingly 90%! We are in a pattern of where we don't actively monitor it anymore. It has been over a year and it alerts and lets us know if anything needs checking out.
John Brainard profile photo
We selected Compellent solely based on price. Honestly I would rate it only slightly better than a QNAP we used (which was even cheaper). If performance and reliability are factors in your decision (and they should be) I would recommend looking at something like a VNXe.
Jeff Stockamp profile photo

Return on Investment

  • The biggest thing for us was the time savings in management. There are only two IT personnel onsite and as you can image, running 30-40 servers and the users is a time consuming process. Scale takes literally all the management of hardware and servers away. The system alerts us if there are any issues and we just keep working on the business drivers rather than taking care of hardware and cluster management.
John Brainard profile photo
  • Because cost was minimal it was able to achieve ROI.
Jeff Stockamp profile photo

Pricing Details

Scale Computing HC3

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Scale Computing HC3 Editions & Modules
Scale Computing HC3
Edition
HC1200
$8,5001
HC1250D
$15,1701
HC1250
$9,6651
HC1250DF
$16,7501
HC5250D
$25,7001
1. Per Node
Additional Pricing Details
Pricing shown in U.S. Dollar. Pricing for other regions available on request.

Compellent

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Compellent Editions & Modules
Compellent
Additional Pricing Details