What users are saying about
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240 Ratings
5 Ratings

Scale Computing HC3

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240 Ratings
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Score 9.6 out of 101
5 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Scale Computing HC3

I think in a smaller environment, Scale provides a great way to get into a virtualized environment. The setup is very simple and it doesn't require significant knowledge of IT infrastructure in order to get up and running. Scale doesn't offer the advanced insight into storage and application resource groups as their competitors do, however it is not designed for advanced users. It is more of a closed box and support handles most requests or issues quickly, but there is not a way for administrators to easily see advanced details of the cluster.
Jeremy Robinson profile photo

VxRail

VxRail is very well suited to large-scale homogeneous workloads, VDI being the prime example. Anywhere you have a large number of VMs that are doing the same thing, VxRail is a good fit. If you have workloads that are greatly varied, VxRail should not be your first choice.
No photo available

Pros

Scale Computing HC3

  • Scale offers a great dashboard for viewing VM details.
  • Installation of clusters is much simpler than other VM platforms.
  • Console view of VMs is in web browser and clientless, which makes administration from any machine simpler.
Jeremy Robinson profile photo

VxRail

  • VxRail gives us a standard, predictable, unit of scale and purchase.
  • Infrastructure maintenance and upgrades are much easier than on a traditional infrastructure stack.
  • Performance tuning is much easier and more straightforward than on a traditional infrastructure stack
No photo available

Cons

Scale Computing HC3

  • Cost - While I understand support/maintenance makes up a large part of it, the cost for expanding RAM, for example, in an existing cluster is several times more than if you were maintaining hardware yourself.
  • Licensing (Microsoft) - Could use assistance from Scale in determining/calculating the best Microsoft license layout (how many cores? how many CPUs? datacenter vs standard?).
  • USB - While not a complete necessity, it would be nice to have a feature to map a USB port/device to a virtual machine. The hardware itself has several USB ports but none are really usable. Digi USB Anywhere worked well for our case, but still, it would be nice to do the odd data dump/backup/restore via USB drive (ex. really old project reference from the 1990s stored on external USB).
Chris Waddilove profile photo

VxRail

  • Initial installation services leave a lot to be desired. We struggled to get the first units in service. Subsequent units were very easy to install though...
  • Dell/EMC has an A/B maintenance cycle for updates. Make sure ALL of your units are on the same cycle. It is difficult (but not quite impossible) to get them changes after installation
  • I would like to see a sub $100k offering for branch offices.
No photo available

Likelihood to Renew

Scale Computing HC3

Scale Computing HC3 8.3
Based on 9 answers
Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.
Brian Dunk profile photo

VxRail

No score
No answers yet
No answers on this topic

Usability

Scale Computing HC3

Scale Computing HC3 8.9
Based on 6 answers
Outstanding product that lives up to all of its claims.
Mark Simmons profile photo

VxRail

No score
No answers yet
No answers on this topic

Reliability and Availability

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
Mark Simmons profile photo

VxRail

No score
No answers yet
No answers on this topic

Performance

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
Mark Simmons profile photo

VxRail

No score
No answers yet
No answers on this topic

Support

Scale Computing HC3

Scale Computing HC3 9.8
Based on 164 answers
Support has always been awesome - quick resolution times, quick call back times, generally short wait queue. Staff regularly follow-up on tickets even if generally unnecessary (i.e. we know this is the solution to your problem, but would you like us to follow-up tomorrow to make sure it did indeed work and nothing else is outstanding?). Have had to deal with them both during business hours as well as after hours. After hours support was just as awesome as business hours - really nice when you call back and someone remembers who you are/what problem you had and you don't have to completely re-explain it from scratch. Techs are also very technical, I "click" with most of them almost right away.
Chris Waddilove profile photo

VxRail

No score
No answers yet
No answers on this topic

In-Person Training

Scale Computing HC3

Scale Computing HC3 1.0
Based on 1 answer
I did not do in-person training.
Mark Simmons profile photo

VxRail

No score
No answers yet
No answers on this topic

Online Training

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Because Scale is so simple, the training is just as quick and easy.
Mark Simmons profile photo

VxRail

No score
No answers yet
No answers on this topic

Implementation

Scale Computing HC3

Scale Computing HC3 9.1
Based on 2 answers
Purchasing the migration service or tool if one has older systems, a large number of servers, or coming from another VM solution would be a great advantage.
Mark Simmons profile photo

VxRail

No score
No answers yet
No answers on this topic

Alternatives Considered

Scale Computing HC3

I had quotes from Dell and HP at the time and I think the smaller business market was not on their radar. Scale hit the underserved mid-size market at the right time. I have not used any other virtualization system at this time.
Jon Rich profile photo

VxRail

All of these solutions scored very close together in our testing. Nutanix actually was the highest scoring in ease-of-use, but the integration with Vmware and the pricepoint led us to choose VxRail.
No photo available

Scalability

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
Mark Simmons profile photo

VxRail

No score
No answers yet
No answers on this topic

Return on Investment

Scale Computing HC3

  • As a one person IT department I always try to streamline and automate whenever possible. The Scale HC3 has reduced time spent on maintaining multiple physical servers and the overall ease of use is great.
  • At the time of purchase their system was at least 10-15,000 less than their competitors.
Jon Rich profile photo

VxRail

  • VxRail has made our VDI deployment easy to scale and (more importantly), made scaling the environment easy to justify to management.
  • When comparing to other similar solutions, the tight integration with Vmware code releases made VxRail much more stable. We have had much less downtime from the VxRail infrastructure than in our traditional infrastructure stacks.
No photo available

Pricing Details

Scale Computing HC3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Scale Computing HC3 Editions & Modules

Scale Computing HC3
Edition
HC1200
$8,5001
HC1250D
$15,1701
HC1250
$9,6651
HC1250DF
$16,7501
HC5250D
$25,7001
1. Per Node
Additional Pricing Details
Pricing shown in U.S. Dollar. Pricing for other regions available on request.

VxRail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VxRail Editions & Modules

VxRail
Additional Pricing Details

Add comparison