ScheduGram vs. Sprinklr Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ScheduGram
Score 8.6 out of 10
N/A
ScheduGram is a social media management solution built as a tool to manage Instagram. It includes features such as web uploading, post scheduling, and multiple account support.
$21
per month
Sprinklr Social
Score 8.0 out of 10
N/A
Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…
$299
per month per seat
Pricing
ScheduGramSprinklr Social
Editions & Modules
Fundamentals
$21
per month billed yearly as $250
Essentials
$63
per month billed yearly as $750
Professional
$113
per month billed yearly as $1350
Custom
Contact Sales
Sprinklr Social Advanced Plan
$299
per month per seat
Sprinklr Social Enterprise Plan
Contact Us
Offerings
Pricing Offerings
ScheduGramSprinklr Social
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
ScheduGramSprinklr Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
ScheduGram
8.5
1 Ratings
11% above category average
Sprinklr Social
7.7
51 Ratings
1% above category average
Boolean keyword searches9.01 Ratings8.644 Ratings
Filtering out noise/spam9.01 Ratings8.247 Ratings
Sentiment analysis8.01 Ratings6.248 Ratings
Broad channel coverage8.01 Ratings7.847 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
ScheduGram
8.7
4 Ratings
9% above category average
Sprinklr Social
8.1
51 Ratings
2% above category average
Content planning and scheduling9.54 Ratings8.248 Ratings
Audience targeting8.52 Ratings7.943 Ratings
Content optimization8.52 Ratings8.041 Ratings
Workflow management8.53 Ratings8.145 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
ScheduGram
8.8
3 Ratings
9% above category average
Sprinklr Social
7.7
50 Ratings
5% below category average
Automated routing and prioritization8.02 Ratings6.443 Ratings
Customer interaction histories9.02 Ratings8.049 Ratings
Bulk actions9.53 Ratings8.646 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
ScheduGram
8.4
3 Ratings
9% above category average
Sprinklr Social
6.9
43 Ratings
10% below category average
Lead generation7.52 Ratings6.430 Ratings
Content marketing8.53 Ratings5.736 Ratings
Paid media management8.52 Ratings7.431 Ratings
Campaigns and promotions9.02 Ratings8.237 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
ScheduGram
9.0
4 Ratings
6% above category average
Sprinklr Social
8.5
54 Ratings
0% below category average
Twitter9.01 Ratings9.152 Ratings
Facebook9.53 Ratings8.352 Ratings
LinkedIn9.01 Ratings8.339 Ratings
Google+8.01 Ratings8.226 Ratings
Instagram9.54 Ratings8.751 Ratings
Pinterest9.01 Ratings8.227 Ratings
YouTube9.01 Ratings9.137 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
ScheduGram
8.2
2 Ratings
4% above category average
Sprinklr Social
7.6
53 Ratings
3% below category average
Campaign success analytics9.52 Ratings7.449 Ratings
Real-time tracking8.52 Ratings8.152 Ratings
Competitor analysis6.52 Ratings7.235 Ratings
Account management
Comparison of Account management features of Product A and Product B
ScheduGram
9.0
4 Ratings
10% above category average
Sprinklr Social
7.4
51 Ratings
10% below category average
Role-based user permissions & privileges9.04 Ratings8.650 Ratings
Mobile access9.03 Ratings6.144 Ratings
Best Alternatives
ScheduGramSprinklr Social
Small Businesses
Publer
Publer
Score 9.8 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
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User Ratings
ScheduGramSprinklr Social
Likelihood to Recommend
8.5
(4 ratings)
7.8
(79 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(29 ratings)
Usability
9.0
(2 ratings)
10.0
(7 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
8.2
(4 ratings)
Support Rating
9.5
(2 ratings)
9.9
(34 ratings)
In-Person Training
-
(0 ratings)
7.0
(2 ratings)
Online Training
-
(0 ratings)
8.4
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(5 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
ScheduGramSprinklr Social
Likelihood to Recommend
Dialogue Consulting
When we have to maintain a consistent social media presence where posts are up on time, even if the day's community manager is unavailable, ScheduGram has made it efficient with the plans that we can create and schedule ahead. Our posts are also made available on Twitter, and we have to use other apps, or if you are not into posting across multiple platforms this is not for you.
Read full review
Sprinklr
In my perspective, I would say Sprinklr Modern Sales &
Engagement is best suited for teams and organizations who are more involved in
automating social media activities, getting a great analytical report on
activity engagement, and generating lists and bolds that helps determine the
trends and events, etc. One of the best tools that one could use for clients
with every information they would need.
Read full review
Pros
Dialogue Consulting
  • Saves us time with bulk posting.
  • Allows us to schedule Instagram stories.
  • User interface is user friendly.
Read full review
Sprinklr
  • Customization - Through Sprinklr's rules and robust custom field creation, you really can create a lot of customization for every facet of your business.
  • Listening - Their Listening Engine and Explorer are fantastic ways to proactively find engagement-friendly conversations, in addition competitively research your brand.
  • Care - Using their case formatting, messages and customer contacts can be routed and assigned easily to available reps, and their bot builder can help to automate your contacts without sacrificing a personal touch.
Read full review
Cons
Dialogue Consulting
  • I'd love to see more metrics available.
Read full review
Sprinklr
  • Overall, Sprinklr rewards users to do a lot of digging on their own to get to the more in-depth functionalities. For instance, the asset manager feature leads you to a dashboard with all the content you ever published but doesn't tell you what to do next or how to organize it
  • Sprinklr offers basic social listening features, but it is much more limited than other pure social listening players like Crimson Hexagon or Brandwatch. It is perfectly usable for a quick search but I wouldn't recommend it as your sole social listening platform
Read full review
Likelihood to Renew
Dialogue Consulting
No answers on this topic
Sprinklr
I really do feel that Sprinklr is the most complete enterprise social media program. It covers everything you would need to do to run a strategic social media program. On top of that, the success managers are really the best. Our success manager goes above and beyond for us and has been so helpful to us with setting up some very specific repots and profiles. Paul (our CSM) has been great about keeping us up to date on the latest features and functionality as well as helping us set up innovative dashboards as need
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Usability
Dialogue Consulting
Social Media Tracking: Data scraping via social listening tools, codes, trackers, and manual methods.
Data Pre-processing: Data screening, filtering, classification, and categorization as per analysis objectives.
Analysis: Enrichment, calculation, and derivation of metrics' to benchmark and rank influencers.
Data Visualization: Monthly, quarterly and annual reports with key observations, trends, and insights presented via Power BI dashboards.
Read full review
Sprinklr
It's simple to learn and easy to use. Compared to other social media monitoring tools like it, it has less of a learning curve than most. Between the filters, macros, tagging, and ability to like or reply to posts, it seems pretty comprehensive. At the very least, it accomplishes everything that my organization uses it for
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Reliability and Availability
Dialogue Consulting
No answers on this topic
Sprinklr
Our account partners at Sprinklr are not only responsive to out needs, both domestically and internationally, but have consistently approached us with ideas on how to improve our communication and collaboration in a proactive manner.
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Performance
Dialogue Consulting
No answers on this topic
Sprinklr
Perfornace is not aan issue. The issues/bugs with this software are few and far between. And when one pops up the 24/7 support team is helpful, quick and informative.
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Support Rating
Dialogue Consulting
We are always on the lookout for applications that make it easier to use social media and ensure a consistent presence. ScheduGram definitely fulfills that need for us, as it allows for content planning, overview, and most importantly scheduling it. Changing content plans is also very convenient across Instagram and Facebook. It serves our purpose for these two apps very well.
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Sprinklr
Support is amazing. We have had to reach out [to] them only a few times in the past few years. Each time, they were back in touch with us within the hour or two, no matter the time. We've always had our issues addressed quickly and promptly corrected. They are a great team to work with.
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In-Person Training
Dialogue Consulting
No answers on this topic
Sprinklr
I don't recall our training in detail. I know we met in person a few times, and did some over-the-phone product walk-throughs. It may have been somewhat informal -- I don't recall having any takeaways to refer to.
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Online Training
Dialogue Consulting
No answers on this topic
Sprinklr
Through multiple webinars, easily accessible training documents, and ad-hoc sessions with my account manager I am never left in the dark when I have a question.
Read full review
Implementation Rating
Dialogue Consulting
No answers on this topic
Sprinklr
The implementation personnel at Sprinklr are top-notch. They will work with you to make sure they setup Sprinklr in a way that best aligns with your structural needs
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Alternatives Considered
Dialogue Consulting
We chose ScheduGram over PreviewApp because it has a much better user interface and much more robust features for similar pricing.
Read full review
Sprinklr
As much as I get frustrated with Sprinklr, Sprinklr is a much cleaner platform than others I have used and I do obtain good data from the reports due to my custom filters, allowing me to pass along education onto product teams in regards to their specific lines.
Read full review
Scalability
Dialogue Consulting
No answers on this topic
Sprinklr
Always start simple with Sprinklr, e.g. one client. You can easily grow over time adding products/units/regions, etc
Read full review
Return on Investment
Dialogue Consulting
  • Without ScheduGram, we would not have been able to continue using Instagram, a key platform for our demographic.
Read full review
Sprinklr
  • Reports can be customized and exported easily in many different formats. I especially like the PowerPoint version of reports. It quickly and professionally creates a custom slideshow to show the metrics of the platforms and time periods you choose. This is a great way to keep your company's C-level executives informed on your team's progress and investing in your efforts. This is especially true for executives that do not personally use or understand the value of social media.
  • Brand reputation management is always a great investment. The dashboard alerts you in real-time when your brand or product is mentioned across any of the platforms and offers a quick and efficient way to respond. The Sprinklr customer experience cloud can be implemented across your entire organization, including CRM and email systems.
  • If you're not growing you're dying. That alone helps me with the ROI of using Sprinklr for my client's business objectives.
Read full review
ScreenShots