What users are saying about
3 Ratings
3 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • ScheduleFly and WhenToWork are tied in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

ScheduleFly

90%
1 Rating
9.0

WhenToWork

90%
3 Ratings

Support Rating

10.0

ScheduleFly

100%
2 Ratings
10.0

WhenToWork

100%
4 Ratings

Likelihood to Recommend

ScheduleFly

ScheduleFly is well suited for small or large businesses. We have around ten employees, and this works great! If you had a much smaller group to manage/schedule, you might not need something as complex and detailed. For larger groups, this would be perfect and well worth the cost for a subscription.
Anonymous | TrustRadius Reviewer

WhenToWork

WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
Ari Orlinsky | TrustRadius Reviewer

Pros

ScheduleFly

  • It works on your cell phone, which is wonderful! Our workers always have their schedules on hand and easily accessible.
  • ScheduleFly works in real-time, so changes and updates are immediate across all platforms
  • I love the message wall. If someone wants to find a replacement or swap hours, they can do so.
Anonymous | TrustRadius Reviewer

WhenToWork

  • WhenToWork utilizes templates that make scheduling a breeze.
  • WhenToWork allows the user to "drag and drop" entries for quick changes.
Billie Fisher | TrustRadius Reviewer

Cons

ScheduleFly

  • It can be costly, depending on the size of your team/staff.
  • Can be complicated and hard for older audience to adapt to and get used to
  • There are some extra features like the weather that aren't necessary and busy up the program.
Anonymous | TrustRadius Reviewer

WhenToWork

  • The mobile app is too restrictive and could use a makeover.
  • Would like the program to remember defaults (ie. "my positions", etc.)
Anonymous | TrustRadius Reviewer

Pricing Details

ScheduleFly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

WhenToWork

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

ScheduleFly

ScheduleFly 10.0
Based on 2 answers
I have never had to use support directly. Still, I love that even though they seem to be a smaller group that runs it, they are very personable in their email correspondence and supply phone numbers and contact information in case we are ever in a bind. It's nice to know that we have the option to contact them and will get personal support if we need it.
Anonymous | TrustRadius Reviewer

WhenToWork

WhenToWork 10.0
Based on 4 answers
WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
Billie Fisher | TrustRadius Reviewer

Alternatives Considered

ScheduleFly

ScheduleFly had a lot of extra features that some of the other scheduling software didn't offer. For example, one of the big draws of ScheduleFly was the ability to switch shifts right in the app. Workers continually need to make changes to their schedules, and it can add a lot of time to our plates as we try to put the puzzle together and make sure all shifts are covered. ScheduleFly gives workers a chance to makeshift and schedule changes on their own and leave leadership out of the picture. I love the display and organization of ScheduleFly too! It just seems a lot more organized and put together than some of the other ones we explored.
Anonymous | TrustRadius Reviewer

WhenToWork

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
Ari Orlinsky | TrustRadius Reviewer

Return on Investment

ScheduleFly

  • Keeps everyone organized, which makes the workplace more effective and well-staffed.
  • The older staff doesn't adapt to the program as well and makes things difficult and added a lot of time on our plate to train.
  • Great way to communicate between staff!
Anonymous | TrustRadius Reviewer

WhenToWork

  • N/A. Not a manager, just a user.
Anonymous | TrustRadius Reviewer

Add comparison