3 Reviews and Ratings
4 Reviews and Ratings
ScheduleFly is well suited for small or large businesses. We have around ten employees, and this works great! If you had a much smaller group to manage/schedule, you might not need something as complex and detailed. For larger groups, this would be perfect and well worth the cost for a subscription.Incentivized
WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.Incentivized
It works on your cell phone, which is wonderful! Our workers always have their schedules on hand and easily accessible.ScheduleFly works in real-time, so changes and updates are immediate across all platformsI love the message wall. If someone wants to find a replacement or swap hours, they can do so.Incentivized
WhenToWork utilizes templates that make scheduling a breeze.WhenToWork allows the user to "drag and drop" entries for quick changes.Incentivized
It can be costly, depending on the size of your team/staff.Can be complicated and hard for older audience to adapt to and get used toThere are some extra features like the weather that aren't necessary and busy up the program.Incentivized
The mobile app is too restrictive and could use a makeover.Would like the program to remember defaults (ie. "my positions", etc.)Incentivized
I have never had to use support directly. Still, I love that even though they seem to be a smaller group that runs it, they are very personable in their email correspondence and supply phone numbers and contact information in case we are ever in a bind. It's nice to know that we have the option to contact them and will get personal support if we need it.Incentivized
WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.Incentivized
ScheduleFly had a lot of extra features that some of the other scheduling software didn't offer. For example, one of the big draws of ScheduleFly was the ability to switch shifts right in the app. Workers continually need to make changes to their schedules, and it can add a lot of time to our plates as we try to put the puzzle together and make sure all shifts are covered. ScheduleFly gives workers a chance to makeshift and schedule changes on their own and leave leadership out of the picture. I love the display and organization of ScheduleFly too! It just seems a lot more organized and put together than some of the other ones we explored.Incentivized
WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.Incentivized
Keeps everyone organized, which makes the workplace more effective and well-staffed.The older staff doesn't adapt to the program as well and makes things difficult and added a lot of time on our plate to train.Great way to communicate between staff!Incentivized
N/A. Not a manager, just a user.Incentivized