What users are saying about
22 Ratings
3 Ratings
22 Ratings
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Score 7.9 out of 100
3 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

ScheduleOnce

I believe that ScheduleOnce is a great solution for someone who works off appointments. It's like having an assistant who schedules your appointments for you and follows up to remind or to reschedule. If you are busy and want to save time, if you're looking to really grow, then I think that ScheduleOnce is the most professional of all scheduling software. However, if all you need is a scheduling app that shows your schedule and lets clients choose available times than less expensive software would suit you just fine.
Jonathan Avalos | TrustRadius Reviewer

Schedulicity

I love this program. Prior to using Schedulicity, I was using a manual schedule and it was a nightmare. I had to manage my own email list and phone list. I had to keep track of the employees' days in and days out each week. Schedulicity has saved me hours of work. The email blasts are wonderful. It has taken the headache and frustration out of scheduling.
Laura Denver | TrustRadius Reviewer

Pros

ScheduleOnce

  • Integrates a form.
  • Lets you schedule an appointment.
  • Nothing else.
Mindy Belcher | TrustRadius Reviewer

Schedulicity

  • Easy to set the software up.
  • Customize tutors' schedules.
  • Entering days off.
Laura Denver | TrustRadius Reviewer

Cons

ScheduleOnce

  • This is often a challenge with robust applications, but the UI could be streamlined. It definitely takes some getting used to.
  • Many lower priced alternatives in the market
  • Can occasionally glitch; disconnects calendars, and has even canceled appointments.
Anonymous | TrustRadius Reviewer

Schedulicity

  • I would like the ability to search the schedules of all tutors for the next available opening.
  • When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled.
  • Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed.
Laura Denver | TrustRadius Reviewer

Support Rating

ScheduleOnce

ScheduleOnce 5.3
Based on 2 answers
They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
Mindy Belcher | TrustRadius Reviewer

Schedulicity

Schedulicity 10.0
Based on 2 answers
The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.
Laura Denver | TrustRadius Reviewer

Alternatives Considered

ScheduleOnce

ScheduleOnce user interface and set up was easier than in Calendly. Also ScheduleOnce was able to connect to my iCloud calendar - most other similar applications could not do this (also better pricing for my needs).
Nicola (Nicki) Morris | TrustRadius Reviewer

Schedulicity

No answers on this topic

Return on Investment

ScheduleOnce

  • Saves so much time. No more phone tag, no more endless emails back and forth.
  • Better new and current customer relations. Time zone confusions and complex back and forths can strain existing relationships and put new ones off to a bad start (or be a momentum killer). The people I work with like ScheduleOnce.
  • Better conversion rates. There's just so many things that can go wrong between a contact form fill out to actually speaking to a person. Conversion rates have increased in every implementation of this product that I've seen.
Austin Schmidt | TrustRadius Reviewer

Schedulicity

  • Positive - Client text message reminder. Missed appointments have decreased to zero no shows.
  • Positive - Informing clients of weekly openings via marketing emails.
  • Positive - Employees are able to take days off and I can mark them accurately in the system.
  • Positive - Personal Time feature. Allows me to track why an employee is out.
  • Negative - Shutting the business for vacations because I have to spend hours going into each providers schedule and individual cancelling each appointment that has been made.
Laura Denver | TrustRadius Reviewer

Pricing Details

ScheduleOnce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ScheduleOnce Editions & Modules

Edition
Growth$101
Starter (Free for 25 users)$02
  1. per month per user
  2. Up to 25 users
Additional Pricing Details

Schedulicity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Schedulicity Editions & Modules

Additional Pricing Details

Add comparison