OnceHub vs. Engageware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnceHub
Score 8.6 out of 10
N/A
OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
$10
per month per seat
Engageware
Score 9.0 out of 10
N/A
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…N/A
Pricing
OnceHubEngageware
Editions & Modules
Basic
$0
per month per seat
Schedule
$10
per month per seat
Route
$19
per month per seat
Engage
$39
per month per seat
No answers on this topic
Offerings
Pricing Offerings
OnceHubEngageware
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
OnceHubEngageware
Top Pros

No answers on this topic

Top Cons

No answers on this topic

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OnceHubEngageware
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User Ratings
OnceHubEngageware
Likelihood to Recommend
9.0
(11 ratings)
6.0
(5 ratings)
Support Rating
6.3
(2 ratings)
8.0
(2 ratings)
User Testimonials
OnceHubEngageware
Likelihood to Recommend
OnceHub
For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
Read full review
Engageware
It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.
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Pros
OnceHub
  • Links calendars- no need to go back and forth between calendars, everything is synced up.
  • Schedules Zoom calls with link and sends alerts to remind prospect of meeting
  • Follows up to reschedule if prospect missed meeting, which saves me a ton of time.
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Engageware
  • Customized schedules for each employee.
  • High degree of customization possible.
  • Set-up doesn't require coding skill (even HTML).
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Cons
OnceHub
  • I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
  • The Salesforce connector pricing is a bit steep.
  • Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
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Engageware
  • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
  • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
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Support Rating
OnceHub
They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
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Engageware
Their support team often gets back to us promptly and is very helpful.
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Alternatives Considered
OnceHub
ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
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Engageware
TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
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Return on Investment
OnceHub
  • Improved efficiency - no longer waste time trying to find available time to book meetings
  • Positive impact on business reputation
  • Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce
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Engageware
  • Saves me time by automating appointments.
  • Low-cost, so little to no impact on budget.
Read full review
ScreenShots

Engageware Screenshots

Screenshot of Appointment Scheduling, queue management and reportingScreenshot of Use Salesforce? Online Meeting & Appointment Scheduling purpose-built for Salesforce.Screenshot of Schedule unlimited appointments through your website, email and prospecting campaigns, and social media channels