What users are saying about
22 Ratings
9 Ratings
22 Ratings
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Score 7.9 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

ScheduleOnce

I believe that ScheduleOnce is a great solution for someone who works off appointments. It's like having an assistant who schedules your appointments for you and follows up to remind or to reschedule. If you are busy and want to save time, if you're looking to really grow, then I think that ScheduleOnce is the most professional of all scheduling software. However, if all you need is a scheduling app that shows your schedule and lets clients choose available times than less expensive software would suit you just fine.
Jonathan Avalos | TrustRadius Reviewer

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ScheduleOnce
vCita
7.0
Customer data management / contact management
ScheduleOnce
vCita
7.0
Workflow management
ScheduleOnce
vCita
7.0

Marketing Automation

ScheduleOnce
vCita
8.0
Email marketing
ScheduleOnce
vCita
8.0

CRM Project Management

ScheduleOnce
vCita
7.5
Billing and invoicing management
ScheduleOnce
vCita
7.0
Reporting
ScheduleOnce
vCita
8.0

Customization

ScheduleOnce
vCita
4.0
Custom fields
ScheduleOnce
vCita
7.0
API for custom integration
ScheduleOnce
vCita
1.0

Platform

ScheduleOnce
vCita
7.0
Mobile access
ScheduleOnce
vCita
7.0

Security

ScheduleOnce
vCita
10.0
Role-based user permissions
ScheduleOnce
vCita
10.0

Pros

ScheduleOnce

  • Integrates a form.
  • Lets you schedule an appointment.
  • Nothing else.
Mindy Belcher | TrustRadius Reviewer

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

ScheduleOnce

  • This is often a challenge with robust applications, but the UI could be streamlined. It definitely takes some getting used to.
  • Many lower priced alternatives in the market
  • Can occasionally glitch; disconnects calendars, and has even canceled appointments.
Anonymous | TrustRadius Reviewer

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Support Rating

ScheduleOnce

ScheduleOnce 5.2
Based on 2 answers
They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
Mindy Belcher | TrustRadius Reviewer

vCita

No score
No answers yet
No answers on this topic

Alternatives Considered

ScheduleOnce

ScheduleOnce user interface and set up was easier than in Calendly. Also ScheduleOnce was able to connect to my iCloud calendar - most other similar applications could not do this (also better pricing for my needs).
Nicola (Nicki) Morris | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

ScheduleOnce

  • Saves so much time. No more phone tag, no more endless emails back and forth.
  • Better new and current customer relations. Time zone confusions and complex back and forths can strain existing relationships and put new ones off to a bad start (or be a momentum killer). The people I work with like ScheduleOnce.
  • Better conversion rates. There's just so many things that can go wrong between a contact form fill out to actually speaking to a person. Conversion rates have increased in every implementation of this product that I've seen.
Austin Schmidt | TrustRadius Reviewer

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

ScheduleOnce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ScheduleOnce Editions & Modules

Edition
Growth$101
Starter (Free for 25 users)$02
  1. per month per user
  2. Up to 25 users
Additional Pricing Details

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

vCita Editions & Modules

Edition
Essentials$291
Business$591
Platinum$991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ScheduleOnce
5.9
vCita
8.3

Support Rating

ScheduleOnce
5.2
vCita

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