Likelihood to Recommend We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate
Read full review Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer
SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
Read full review Pros Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc. Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER. Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones). Read full review Assign complete learning plans to users so they don't have to spend time searching for courses. Export learner's transcripts so managers can easily see their employee's progress. Embed Social Media feeds that are relevant to their business. Read full review Cons User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together. Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch. Read full review Reporting Mass importing of manual checks to be issued in California Ability to fund pay cards immediately Perform gross-up calculations within the payroll system automatically Read full review Likelihood to Renew I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
Read full review Usability The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.
Read full review I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
Read full review Support Rating We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
Read full review Alternatives Considered We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization
Read full review When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
Read full review Return on Investment It has made it possible for all workers to take part in fruitful and efficient training. Referral and instruction provided by employers and coworkers. Every member of the team and trainer can access it at any given moment in time. Suitable for all training tests once again. Read full review Clean front-end user interface for easier course catalog management. Reporting has been more difficult than previous LMS. Audience building has more variables making it more difficult to manage. Slower overall client turnaround due to admin side interface. Read full review ScreenShots SumTotal Talent Development Screenshots