Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ScienceLogic SL1
Score 8.6 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
$7.50
per month per node
Zenoss
Score 8.4 out of 10
N/A
The Zenoss Cloud from Zenoss in Austin, Texas is an infrastructure monitoring and cloud operation analytics platform.N/A
Pricing
ScienceLogic SL1Zenoss
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ScienceLogic SL1Zenoss
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
ScienceLogic SL1Zenoss
Considered Both Products
ScienceLogic SL1
Chose ScienceLogic SL1
Zenoss didn't offer the flexible scaling that ScienceLogic offered. This was a huge need for us. Additionally, ScienceLogic is able to do more and go more in-depth overall. When comparing ScienceLogic to Nagios the word "simplicity" jumps out. Though Nagios was scalable, it was …
Chose ScienceLogic SL1
We held a bake-off between Zenoss 5.0 and ScienceLogic 8.3 and while our unified communications / video team found the support for their devices to be better in Zenoss 5.0, our platform / deployment team found that ScienceLogic 8.3 was more sustainable and easier to deploy / …
Chose ScienceLogic SL1
I have checked the feasibility of these tools, and except for CA UIM, other tools are not even close to ScienceLogic SL1. ScienceLogic SL1, in this respect, is far more advanced. ScienceLogic SL1 is smooth, easy to use, easy to make anyone understand, and make ready to work. …
Chose ScienceLogic SL1
We liked the roadmap and growth that ScienceLogic SL1 had aligned. Functions and features from our previous product were pretty well aligned, but the cost was a huge impact on decision.
Chose ScienceLogic SL1
ScienceLogic met our critical requirements best in terms of replacing the (alerting and ticketing) solution central to our project.
Chose ScienceLogic SL1
ScienceLogic SL1 services are effective and to move large amounts of data across other Cloud platforms and its services Automation through ScienceLogic SL1 is very effective and the creation of the report is very easy and quick. The analytics are accurate and the impacts on the …
Chose ScienceLogic SL1

There are many competitors out there. Mainly because Cisco uses them and we are a 90% Cisco Shop. In addition to that, we have used it in a much smaller scale system for the last 5 years which means that we are getting better at what we know about Sl1.

Chose ScienceLogic SL1
Here are some of PROs and what ScienceLogic does better than our current system:
  • More Visibility
  • ScienceLogic can monitor Video Conference core devices and end-points
Chose ScienceLogic SL1
ScienceLogic won out on our metric scoring system by more than two-fold over similarly priced platforms.
Chose ScienceLogic SL1
ScienceLogic allows for agent-less monitoring of systems, unlike others that require an agent to be installed on systems. While SciLo does have an agent, it is an optional feature that is useful for a small part of our hosting and management offerings. AWS monitoring …
Zenoss
Chose Zenoss
Zenoss not just monitor the Hybrid Cloud, it also perform the Event Management and that gives edge on others
Top Pros
Top Cons
Features
ScienceLogic SL1Zenoss
AIOps Features
Comparison of AIOps Features features of Product A and Product B
ScienceLogic SL1
6.9
2 Ratings
8% above category average
Zenoss
-
Ratings
Monitoring and Alerting9.02 Ratings00 Ratings
Performance Analytics5.22 Ratings00 Ratings
Incident Management8.52 Ratings00 Ratings
Service Desk Integration9.02 Ratings00 Ratings
Root Cause Analysis4.62 Ratings00 Ratings
Capacity Planning Tool7.42 Ratings00 Ratings
Configuration and Change Management4.62 Ratings00 Ratings
Automated Remediation7.92 Ratings00 Ratings
Collaboration and Communication8.52 Ratings00 Ratings
Threat Intelligence4.62 Ratings00 Ratings
Best Alternatives
ScienceLogic SL1Zenoss
Small Businesses

No answers on this topic

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LogicMonitor
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ignio AIOps
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Score 8.1 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
ScienceLogic SL1Zenoss
Likelihood to Recommend
8.5
(207 ratings)
8.8
(5 ratings)
Likelihood to Renew
9.2
(19 ratings)
-
(0 ratings)
Usability
9.0
(13 ratings)
-
(0 ratings)
Availability
9.9
(13 ratings)
-
(0 ratings)
Performance
8.0
(13 ratings)
-
(0 ratings)
Support Rating
6.4
(18 ratings)
-
(0 ratings)
In-Person Training
8.3
(5 ratings)
-
(0 ratings)
Online Training
8.6
(5 ratings)
-
(0 ratings)
Implementation Rating
8.1
(78 ratings)
-
(0 ratings)
Configurability
10.0
(7 ratings)
-
(0 ratings)
Ease of integration
7.8
(14 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(5 ratings)
-
(0 ratings)
Vendor pre-sale
7.7
(4 ratings)
-
(0 ratings)
User Testimonials
ScienceLogic SL1Zenoss
Likelihood to Recommend
ScienceLogic
Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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Zenoss
Overall I would say that we have been very happy with Zenoss. It has been a great server monitoring tool. There are certain aspects that we would like to expand into, such as Capacity Planning, Network Performance Monitoring, and log analysis. We have coupled Zenoss logs with Splunk for external log management, but would like to start using some of the built-in analysis tools.
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Pros
ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
Read full review
Zenoss
  • Monitoring Windows, Unix/Linux, Infra apps, storage, virtualization, converge infra etc..
  • Integrate with other monitoring tools and receive events for aggregation and correlation
  • Integration with ITSM( SNOW) for auto ticket creation
Read full review
Cons
ScienceLogic
  • More freedom to create custom dashboards as on the previous versions we could do much more
  • The Performance TAB windows is too small and cannot be resized or maximized when looking at reports for "Overview", "File System" and any of those items.
  • There are not enough widgets to create stunning dashboard in AP2
  • The reporting feauture is a very untouched area.
Read full review
Zenoss
  • Hard to troubleshot and fix the issue.
  • More development for monitoring storage systems.
  • Load balancing on Zenoss instance.
Read full review
Likelihood to Renew
ScienceLogic
We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
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Zenoss
No answers on this topic
Usability
ScienceLogic
We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well
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Zenoss
No answers on this topic
Reliability and Availability
ScienceLogic
Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
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Zenoss
No answers on this topic
Performance
ScienceLogic
The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
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Zenoss
No answers on this topic
Support Rating
ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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Zenoss
No answers on this topic
In-Person Training
ScienceLogic
When I joined our company, I did not know about the in person training at firts. Logging onto the SL University, I realised that there were different sessions being held at different times throughout the year. The training itself was good, but being in a different time zone, made it difficult to attend, but the sessions that I attended was great!
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Zenoss
No answers on this topic
Online Training
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Zenoss
No answers on this topic
Implementation Rating
ScienceLogic
Love to use Science logic tool as our first monitoring tool to provide services to the customer. Auto restart feature in Sl1 will allow us to get event when those crucial services has not started after server reboots and also minimize the P1's that we have as a result of that.
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Zenoss
No answers on this topic
Alternatives Considered
ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
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Zenoss
Read full review
Scalability
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Zenoss
No answers on this topic
Return on Investment
ScienceLogic
  • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
  • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
  • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
Read full review
Zenoss
  • Our ROI was excellent, but the company has also implemented other tools that compete with Zenoss.
  • Zenoss has a long history of excellence in monitoring and alerting
  • Overall observability is easier to manage due to our comfort with the tool set
Read full review
ScreenShots

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview