What users are saying about
1 Rating
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Top Rated
643 Ratings
1 Rating
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Score 10 out of 100

SharpSpring from Constant Contact

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Top Rated
643 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Scope by 4C

The perfect tool for a team looking to bring social, Amazon, or OTT in-house.
Bryan Benavides | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring enabled us to have our client partnerships instead of letting HubSpot possess the partnership. This has permitted us a tremendous opportunity to scale our company since we can supply a variety of solutions AND the platform to the client when HubSpot doesn't enable that.
Aline Da Costa | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Scope by 4C
SharpSpring from Constant Contact
7.7
WYSIWYG email editor
Scope by 4C
SharpSpring from Constant Contact
7.1
Dynamic content
Scope by 4C
SharpSpring from Constant Contact
7.6
Ability to test dynamic content
Scope by 4C
SharpSpring from Constant Contact
7.7
Landing pages
Scope by 4C
SharpSpring from Constant Contact
6.8
A/B testing
Scope by 4C
SharpSpring from Constant Contact
8.7
Mobile optimization
Scope by 4C
SharpSpring from Constant Contact
5.8
Email deliverability reporting
Scope by 4C
SharpSpring from Constant Contact
8.1
List management
Scope by 4C
SharpSpring from Constant Contact
8.7
Triggered drip sequences
Scope by 4C
SharpSpring from Constant Contact
8.8

Lead Management

Scope by 4C
SharpSpring from Constant Contact
8.8
Lead nurturing
Scope by 4C
SharpSpring from Constant Contact
8.9
Lead scoring and grading
Scope by 4C
SharpSpring from Constant Contact
8.4
Data quality management
Scope by 4C
SharpSpring from Constant Contact
8.9
Automated sales alerts and tasks
Scope by 4C
SharpSpring from Constant Contact
8.9

Campaign Management

Scope by 4C
SharpSpring from Constant Contact
8.6
Calendaring
Scope by 4C
SharpSpring from Constant Contact
8.6
Event/webinar marketing
Scope by 4C
SharpSpring from Constant Contact
8.5

Social Media Marketing

Scope by 4C
SharpSpring from Constant Contact
6.5
Social sharing and campaigns
Scope by 4C
SharpSpring from Constant Contact
6.3
Social profile integration
Scope by 4C
SharpSpring from Constant Contact
6.8

Reporting & Analytics

Scope by 4C
SharpSpring from Constant Contact
8.1
Dashboards
Scope by 4C
SharpSpring from Constant Contact
7.8
Standard reports
Scope by 4C
SharpSpring from Constant Contact
8.7
Custom reports
Scope by 4C
SharpSpring from Constant Contact
7.8

Platform & Infrastructure

Scope by 4C
SharpSpring from Constant Contact
8.2
API
Scope by 4C
SharpSpring from Constant Contact
8.3
Role-based workflow & approvals
Scope by 4C
SharpSpring from Constant Contact
8.8
Customizability
Scope by 4C
SharpSpring from Constant Contact
7.8
Integration with Salesforce.com
Scope by 4C
SharpSpring from Constant Contact
8.0
Integration with Microsoft Dynamics CRM
Scope by 4C
SharpSpring from Constant Contact
8.3
Integration with SugarCRM
Scope by 4C
SharpSpring from Constant Contact
8.1

Pros

Scope by 4C

  • Co-op budget management
  • Audience targeting
Bryan Benavides | TrustRadius Reviewer

SharpSpring from Constant Contact

  • Marketing Automation - simple to use and effective
  • Sales Pipeline - very customizable for any industry
  • Customer Support - their team is very responsive and knowledgable
  • Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities
  • Dynamic Form Creation - simple to use and very powerful
Tim Hemingway | TrustRadius Reviewer

Cons

Scope by 4C

  • Amazon bidding
  • Syncing more audience in OTT
Bryan Benavides | TrustRadius Reviewer

SharpSpring from Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Kaila Troia | TrustRadius Reviewer

Likelihood to Renew

Scope by 4C

No score
No answers yet
No answers on this topic

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.7
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Scope by 4C

No score
No answers yet
No answers on this topic

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.2
Based on 70 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

Scope by 4C

Scope by 4C 10.0
Based on 2 answers
Team is always very responsive from the account manager to the C-Level.
Bryan Benavides | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

Scope by 4C

No score
No answers yet
No answers on this topic

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Scope by 4C

Not what we were looking for to scale.
Bryan Benavides | TrustRadius Reviewer

SharpSpring from Constant Contact

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

Scope by 4C

  • Increased ROAS in social media buys
  • Increased audience segmentation
Bryan Benavides | TrustRadius Reviewer

SharpSpring from Constant Contact

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Screenshots

Pricing Details

Scope by 4C

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Scope by 4C Editions & Modules

Additional Pricing Details

SharpSpring from Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring from Constant Contact Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Scope by 4C
10.0
SharpSpring from Constant Contact
8.6

Likelihood to Renew

Scope by 4C
SharpSpring from Constant Contact
7.7

Usability

Scope by 4C
SharpSpring from Constant Contact
8.2

Reliability and Availability

Scope by 4C
SharpSpring from Constant Contact
6.2

Performance

Scope by 4C
SharpSpring from Constant Contact
5.2

Support Rating

Scope by 4C
10.0
SharpSpring from Constant Contact
8.7

Online Training

Scope by 4C
SharpSpring from Constant Contact
4.5

Implementation Rating

Scope by 4C
SharpSpring from Constant Contact
8.0

Scalability

Scope by 4C
SharpSpring from Constant Contact
3.4

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