What users are saying about
11 Ratings
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Score 9.7 out of 100
5 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Screenhero (Discontinued)

  • Pair development
  • Knowledge Shares
  • Bug-reporting and explanation
  • Audio/voice integration WITH video share
  • Makes gaming very fun
  • Copy/Paste works flawlessly from my computer to another screenhero users computer.
  • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
  • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
Anonymous | TrustRadius Reviewer

Troop Messenger

[Troop Messenger is the] best internal messaging application for businesses of all kinds. Collaboration goes super fast and quick with Troop Messenger. Be it instant messaging, audio-video calling, sharing screen contents, or video conferencing. Team members can seamlessly get along with each other for exchanging productive work conversations.
Ramya jamanjyothi | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Screenhero (Discontinued)
8.0
Troop Messenger
10.0
Mobile Access
Screenhero (Discontinued)
8.0
Troop Messenger
10.0
Visual planning tools
Screenhero (Discontinued)
8.0
Troop Messenger
Search
Screenhero (Discontinued)
Troop Messenger
10.0

Communication

Screenhero (Discontinued)
7.4
Troop Messenger
9.9
Chat
Screenhero (Discontinued)
9.7
Troop Messenger
10.0
Notifications
Screenhero (Discontinued)
2.9
Troop Messenger
10.0
Discussions
Screenhero (Discontinued)
9.7
Troop Messenger
10.0
Internal knowledgebase
Screenhero (Discontinued)
Troop Messenger
9.7

File Sharing & Management

Screenhero (Discontinued)
9.7
Troop Messenger
9.9
Video files
Screenhero (Discontinued)
9.0
Troop Messenger
10.0
Document collaboration
Screenhero (Discontinued)
10.0
Troop Messenger
Access control
Screenhero (Discontinued)
10.0
Troop Messenger
10.0
Audio files
Screenhero (Discontinued)
Troop Messenger
10.0
Advanced security features
Screenhero (Discontinued)
Troop Messenger
9.7

Pros

Screenhero (Discontinued)

  • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
  • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
Harrison Bond | TrustRadius Reviewer

Troop Messenger

  • Jointly code helps two or more developers work on the same code. They can share the same code editor for writing and editing.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Integrations that enable users to work on the apps within Troop Messenger.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
Vrushanjali Thippabathula | TrustRadius Reviewer

Cons

Screenhero (Discontinued)

  • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
  • Most probably it'll be monetized as an extra feature.
  • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
  • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
Csaba Toth | TrustRadius Reviewer

Troop Messenger

  • Lack of third-party integrations.
  • Rare app loading problem.
Anusha P | TrustRadius Reviewer

Alternatives Considered

Screenhero (Discontinued)

Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
Anonymous | TrustRadius Reviewer

Troop Messenger

Simply efficient and durable; it streamlines business perfectly.
Dinakar Gorti | TrustRadius Reviewer

Return on Investment

Screenhero (Discontinued)

  • Easier way to have conversations! It's quick and simple.
  • Skip the toneless slack conversation and hash it out over ScreenHero!
  • Screen sharing has been very beneficial.
Taylor Hansen | TrustRadius Reviewer

Troop Messenger

  • For those looking to improve their work culture and productivity by bringing all teams onto a single interface.
  • I would suggest going with it. You will never regret your decision.
Ramya jamanjyothi | TrustRadius Reviewer

Screenshots

Pricing Details

Screenhero (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Troop Messenger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Screenhero (Discontinued)
9.4
Troop Messenger
10.0

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