What users are saying about
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21 Ratings
11 Ratings
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Score 9.7 out of 100

Troop Messenger

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21 Ratings
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Score 9.6 out of 100

Feature Set Ratings

  • Troop Messenger ranks higher in 2 feature sets: Project Management, Communication
  • Screenhero (Discontinued) and Troop Messenger are tied in 1 feature set: File Sharing & Management

Project Management

8.0

Screenhero (Discontinued)

80%
9.8

Troop Messenger

98%
Troop Messenger ranks higher in 2/3 features

Mobile Access

8.0
80%
1 Rating
9.9
99%
17 Ratings

Visual planning tools

8.0
80%
1 Rating
N/A
0 Ratings

Search

N/A
0 Ratings
9.6
96%
17 Ratings

Communication

7.4

Screenhero (Discontinued)

74%
9.7

Troop Messenger

97%
Troop Messenger ranks higher in 3/4 features

Chat

9.7
97%
5 Ratings
10.0
100%
17 Ratings

Notifications

2.9
29%
3 Ratings
9.9
99%
17 Ratings

Discussions

9.7
97%
4 Ratings
9.4
94%
17 Ratings

Internal knowledgebase

N/A
0 Ratings
9.4
94%
15 Ratings

File Sharing & Management

9.7

Screenhero (Discontinued)

97%
9.7

Troop Messenger

97%
Troop Messenger ranks higher in 3/5 features

Video files

9.0
90%
1 Rating
9.5
95%
17 Ratings

Document collaboration

10.0
100%
1 Rating
N/A
0 Ratings

Access control

10.0
100%
2 Ratings
9.7
97%
16 Ratings

Audio files

N/A
0 Ratings
9.7
97%
17 Ratings

Advanced security features

N/A
0 Ratings
9.7
97%
16 Ratings

Attribute Ratings

  • Troop Messenger is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

Screenhero (Discontinued)

94%
7 Ratings
9.7

Troop Messenger

97%
17 Ratings

Likelihood to Recommend

Salesforce

  • Pair development
  • Knowledge Shares
  • Bug-reporting and explanation
  • Audio/voice integration WITH video share
  • Makes gaming very fun
  • Copy/Paste works flawlessly from my computer to another screenhero users computer.
  • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
  • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
Read full review

Tvisha Systems Pvt Ltd

Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
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Pros

Salesforce

  • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
  • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
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Tvisha Systems Pvt Ltd

  • Sending a single message to multiple users and multiple groups at once.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
  • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
Read full review

Cons

Salesforce

  • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
  • Most probably it'll be monetized as an extra feature.
  • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
  • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
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Tvisha Systems Pvt Ltd

  • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
Read full review

Pricing Details

Screenhero (Discontinued)

Starting Price

Editions & Modules

Screenhero (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Troop Messenger

    Starting Price

    Editions & Modules

    Troop Messenger editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Salesforce

      Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
      Read full review

      Tvisha Systems Pvt Ltd

      The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
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      Return on Investment

      Salesforce

      • Easier way to have conversations! It's quick and simple.
      • Skip the toneless slack conversation and hash it out over ScreenHero!
      • Screen sharing has been very beneficial.
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      Tvisha Systems Pvt Ltd

      • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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      Screenshots

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