Screenhero (Discontinued) vs Zoom

• EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
• Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.

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• It's a great way to connect around the world with minimal bandwidth consumption.
• Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
• Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
• Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.

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• I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
• Most probably it'll be monetized as an extra feature.
• This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
• Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.

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• You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
• Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.

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• Easier way to have conversations! It's quick and simple.
• Skip the toneless slack conversation and hash it out over ScreenHero!
• Screen sharing has been very beneficial.

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• It enables me to send and receive messages from my team members during video calls, handling online presentations.
• With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
• It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.

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