Tridion vs. Web Manuals

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tridion
Score 9.0 out of 10
N/A
Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include: Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets,…N/A
Web Manuals
Score 5.1 out of 10
N/A
Web Manuals headquartered in Malmo offers their suite of technical documentation authoring tools, specifically to the aviation industry.N/A
Pricing
TridionWeb Manuals
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TridionWeb Manuals
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TridionWeb Manuals
Top Pros
Top Cons
Features
TridionWeb Manuals
Security
Comparison of Security features of Product A and Product B
Tridion
9.0
9 Ratings
12% above category average
Web Manuals
-
Ratings
Role-based user permissions9.09 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Tridion
9.1
8 Ratings
17% above category average
Web Manuals
-
Ratings
API8.36 Ratings00 Ratings
Internationalization / multi-language10.07 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Tridion
8.5
8 Ratings
11% above category average
Web Manuals
-
Ratings
WYSIWYG editor8.08 Ratings00 Ratings
Code quality / cleanliness8.07 Ratings00 Ratings
Admin section9.08 Ratings00 Ratings
Page templates9.08 Ratings00 Ratings
Library of website themes8.24 Ratings00 Ratings
Mobile optimization / responsive design9.07 Ratings00 Ratings
Publishing workflow9.08 Ratings00 Ratings
Form generator8.33 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Tridion
7.6
8 Ratings
4% above category average
Web Manuals
-
Ratings
Content taxonomy9.07 Ratings00 Ratings
SEO support9.06 Ratings00 Ratings
Bulk management9.08 Ratings00 Ratings
Availability / breadth of extensions8.35 Ratings00 Ratings
Community / comment management3.03 Ratings00 Ratings
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TridionWeb Manuals
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Tridion
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Score 9.0 out of 10
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Tridion
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TridionWeb Manuals
Likelihood to Recommend
9.9
(22 ratings)
8.0
(1 ratings)
Likelihood to Renew
6.3
(15 ratings)
-
(0 ratings)
Usability
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
TridionWeb Manuals
Likelihood to Recommend
RWS Group
Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
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Web Manuals
Formating, linking, compliance, and customized distribution. It is easy to navigate and review changes. Hospitality Management, Airlines crews, individual management systems, etc. Standardization of documents; compliance checklists easily available. If you are limited on office/ management staff and/or do not have a single base for your flight crews, Web Manuals would be the tool for you.
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Pros
RWS Group
  • Makes it easy to spin up a new site quickly
  • Allows for numerous users to work on the same site without conflicting with each other's changes
  • Allows you to unpublish changes or revert to old versions if you make a mistake
  • Allows you to time publishing actions (for example, you can set it to happen overnight)
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Web Manuals
  • Employee attendance tracking for small unit departments
  • Work place instruction
  • Having controlled documents with links between other such docs
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Cons
RWS Group
  • Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
  • When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.
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Web Manuals
  • Certain automated modules require validation by the user when they update themselves, it would be better if this is automated.
  • Publishing a manual as PDF can take several minutes to process, this processing time could be improved.
  • Possible compatibility issues with new IOS versions
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Likelihood to Renew
RWS Group
I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
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Web Manuals
No answers on this topic
Usability
RWS Group
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
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Web Manuals
No answers on this topic
Alternatives Considered
RWS Group
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
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Web Manuals
No answers on this topic
Return on Investment
RWS Group
  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
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Web Manuals
  • Saved Time and save cost of using different software to manage individual tasks
  • Documents links are easy to access, no KT sessions every time and productivity increased
  • No particular hiring is required, easy to use and implement
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ScreenShots