What users are saying about
10 Ratings
36 Ratings
10 Ratings
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Score 8.6 out of 100
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Searchspring

SearchSpring has improved our conversion rate on our website in just the few weeks we've had them on the site. It is obvious that the improvements will continue over time with the incremental increases in traffic every week.
Anonymous | TrustRadius Reviewer

Yext

Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.
Anonymous | TrustRadius Reviewer

Pros

Searchspring

  • Reporting
  • Supporting the integration with our product feed
  • Being able to quickly make changes through the back office
Chris Wood | TrustRadius Reviewer

Yext

  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
Megan Sullivan | TrustRadius Reviewer

Cons

Searchspring

  • Reporting is very basic.
Ryan Dahlstrom | TrustRadius Reviewer

Yext

  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
Anonymous | TrustRadius Reviewer

Support Rating

Searchspring

Searchspring 10.0
Based on 2 answers
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
Anonymous | TrustRadius Reviewer

Yext

Yext 7.2
Based on 16 answers
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
Will Hanrahan | TrustRadius Reviewer

Alternatives Considered

Searchspring

We used a bespoke inhouse system before
Chris Wood | TrustRadius Reviewer

Yext

I looked at a few other competitors and they were significantly cheaper. But they offered fewer directories and fewer additional services. Yext is always expanding their offerings and the other guys seem to be just focused on the SEO benefits, where I see the logistical, data-driven benefits of being able to update how we appear across the web far outweigh the SEO benefits.
Anonymous | TrustRadius Reviewer

Return on Investment

Searchspring

  • Improved customer experience has led to fewer abandons on search pages.
  • Improved search results make key products more readily found.
  • Search results are actually relevant to search query.
Ryan Dahlstrom | TrustRadius Reviewer

Yext

  • Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
  • Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
  • Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.
Megan Sullivan | TrustRadius Reviewer

Screenshots

Pricing Details

Searchspring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Searchspring Editions & Modules

Edition
Starter$499.001
Business$799.001
  1. Per Month
Additional Pricing Details

Yext

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Yext Editions & Modules

Additional Pricing Details
The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.

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