Google Authenticator vs. SecureAuth IdP

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.

Incentivized

SecureAuth is a good solution for companies looking for an in-house solution that can be managed by your internal technical resources. It is a good solution for new companies that are looking for a more secure authentication application to deploy to their staff

Incentivized

• One strength is in how it checks identity to stop unwanted people from getting access.
• Another strength is in cutting down on the frustration of users for the authentication process.
• With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.

Incentivized

• Security token for Microsoft authentication.
• Single sign on enabled for our organization.
• Simplifies the log in for our employees.

Incentivized

• I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
• I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.

Incentivized

• We had some difficulty enabling SecureAuth as our only authentication tool.
• The offline authentication feature was troublesome at times.
• Enrollment was a little cumbersome for some employees.

Incentivized

It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks

Incentivized

I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.

Incentivized

In terms of availability, I had not experienced any issues with outages or the product not working when needed

Incentivized

The performance of google Authenticator is good and I have not experienced any slow downs

Incentivized

I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.

Incentivized

It was easy to implement and it went very smoothly. No issues

Incentivized

We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.

Incentivized

SecureAuth was reasonable solution that enables our organization to securely manage our single sign-on and multi-factor authentication controls by our technology department. The product was easy to install and maintain, and provided our employees a layer of security that was on par with other industry leading solutions

Incentivized

The product doesn’t have any features of tools that can help it scale

Incentivized

• More secure data = less worried about a data breach.
• Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
• Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.

Incentivized

• Flexible terms allowed us to leverage SecureAuth over multiple years.
• SecureAuth allowed us to get into this area of security at a reasonable price point.
• SecureAuth was able to scale as our company grew at a reasonable cost.

Incentivized