What users are saying about
6 Ratings
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Top Rated
641 Ratings
6 Ratings
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Score 8 out of 100

SharpSpring from Constant Contact

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Top Rated
641 Ratings
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Score 8 out of 100

Likelihood to Recommend

Sellsy

We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.

If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).

I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.

We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.

In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
David Hogan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring enabled us to have our client partnerships instead of letting HubSpot possess the partnership. This has permitted us a tremendous opportunity to scale our company since we can supply a variety of solutions AND the platform to the client when HubSpot doesn't enable that.
Aline Da Costa | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Sellsy
SharpSpring from Constant Contact
7.7
WYSIWYG email editor
Sellsy
SharpSpring from Constant Contact
7.1
Dynamic content
Sellsy
SharpSpring from Constant Contact
7.6
Ability to test dynamic content
Sellsy
SharpSpring from Constant Contact
7.8
Landing pages
Sellsy
SharpSpring from Constant Contact
6.9
A/B testing
Sellsy
SharpSpring from Constant Contact
8.7
Mobile optimization
Sellsy
SharpSpring from Constant Contact
5.9
Email deliverability reporting
Sellsy
SharpSpring from Constant Contact
8.1
List management
Sellsy
SharpSpring from Constant Contact
8.7
Triggered drip sequences
Sellsy
SharpSpring from Constant Contact
8.8

Lead Management

Sellsy
SharpSpring from Constant Contact
8.8
Lead nurturing
Sellsy
SharpSpring from Constant Contact
8.9
Lead scoring and grading
Sellsy
SharpSpring from Constant Contact
8.4
Data quality management
Sellsy
SharpSpring from Constant Contact
8.9
Automated sales alerts and tasks
Sellsy
SharpSpring from Constant Contact
8.9

Campaign Management

Sellsy
SharpSpring from Constant Contact
8.6
Calendaring
Sellsy
SharpSpring from Constant Contact
8.6
Event/webinar marketing
Sellsy
SharpSpring from Constant Contact
8.5

Social Media Marketing

Sellsy
SharpSpring from Constant Contact
6.6
Social sharing and campaigns
Sellsy
SharpSpring from Constant Contact
6.3
Social profile integration
Sellsy
SharpSpring from Constant Contact
6.8

Reporting & Analytics

Sellsy
SharpSpring from Constant Contact
8.1
Dashboards
Sellsy
SharpSpring from Constant Contact
7.8
Standard reports
Sellsy
SharpSpring from Constant Contact
8.7
Custom reports
Sellsy
SharpSpring from Constant Contact
7.8

Platform & Infrastructure

Sellsy
SharpSpring from Constant Contact
8.2
API
Sellsy
SharpSpring from Constant Contact
8.3
Role-based workflow & approvals
Sellsy
SharpSpring from Constant Contact
8.7
Customizability
Sellsy
SharpSpring from Constant Contact
7.8
Integration with Salesforce.com
Sellsy
SharpSpring from Constant Contact
8.0
Integration with Microsoft Dynamics CRM
Sellsy
SharpSpring from Constant Contact
8.3
Integration with SugarCRM
Sellsy
SharpSpring from Constant Contact
8.2

Pros

Sellsy

  • Appealing Design
  • Easy to prepare invoices and send them
  • Good tracking system
  • Friendly support staff
Pascal Guignard | TrustRadius Reviewer

SharpSpring from Constant Contact

  • Marketing Automation - simple to use and effective
  • Sales Pipeline - very customizable for any industry
  • Customer Support - their team is very responsive and knowledgable
  • Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities
  • Dynamic Form Creation - simple to use and very powerful
Tim Hemingway | TrustRadius Reviewer

Cons

Sellsy

  • Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
  • I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
James DeRosa | TrustRadius Reviewer

SharpSpring from Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Kaila Troia | TrustRadius Reviewer

Likelihood to Renew

Sellsy

Sellsy 9.0
Based on 1 answer
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
David Hogan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.7
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Sellsy

Sellsy 7.2
Based on 3 answers
There is room for improvement.
Pascal Guignard | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.2
Based on 70 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Reliability and Availability

Sellsy

Sellsy 9.0
Based on 1 answer
We have not yet experienced any down time with sellsy.
David Hogan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 6.2
Based on 3 answers
No answer on this topic is available.

Performance

Sellsy

Sellsy 6.0
Based on 1 answer
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
David Hogan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 5.3
Based on 3 answers
No answer on this topic is available.

Support Rating

Sellsy

Sellsy 6.0
Based on 1 answer
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
David Hogan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

Sellsy

Sellsy 7.0
Based on 1 answer
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
David Hogan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Sellsy

For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Laurence Vaurie | TrustRadius Reviewer

SharpSpring from Constant Contact

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Scalability

Sellsy

Sellsy 10.0
Based on 1 answer
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
David Hogan | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 3.4
Based on 2 answers
No answer on this topic is available.

Return on Investment

Sellsy

  • It helped us look and operate professionally even though we had started out of our homes. That's huge.
James DeRosa | TrustRadius Reviewer

SharpSpring from Constant Contact

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Screenshots

Pricing Details

Sellsy

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sellsy Editions & Modules

Edition
Sellsy$44.901
Staff member access$10.002
CRM pipelines license$10.002
Purchases and margins; Expenses; Subscriptions management; Helpdesk management$15.003
Project management; Marketing; Inventory management$20.003
  1. Administrator access
  2. Per User per Month
  3. Per Month [Unlimited Users]
Additional Pricing Details
Sellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.

SharpSpring from Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring from Constant Contact Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Sellsy
7.0
SharpSpring from Constant Contact
8.6

Likelihood to Renew

Sellsy
9.0
SharpSpring from Constant Contact
7.7

Usability

Sellsy
7.2
SharpSpring from Constant Contact
8.2

Reliability and Availability

Sellsy
9.0
SharpSpring from Constant Contact
6.2

Performance

Sellsy
6.0
SharpSpring from Constant Contact
5.3

Support Rating

Sellsy
6.0
SharpSpring from Constant Contact
8.7

Online Training

Sellsy
SharpSpring from Constant Contact
4.5

Implementation Rating

Sellsy
7.0
SharpSpring from Constant Contact
8.0

Scalability

Sellsy
10.0
SharpSpring from Constant Contact
3.4

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